Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Aunjanaye Williams
a month ago
I came for an oil change at 5:20pm today and they still gave me an oil change and they close at 6pm. These employees are AMAZING. Adam & Barb was amazing. She had such great hospitality and extended information that they didn t have to. She even gave me information I needed about my car FOR FREE. She also opened and closed the doors for me. I ll definitely be back.
Sheree W
a month ago
Went here on 1/30/24, and the staff was awesome. They offered to install windshield wipers for me if I purchased elsewhere, but I ended up buying it from there. The services I received were oil change, battery, wipers, and filters. Awesome people. I will be going there for my brakes soon.
Zachary Reiswitz
7 months ago
great service. The lady who helped me was kind and very clear and the guy who greeted me was cool the whole time. Did not get the feeling that i was forced to buy anything. Great Service and great people. Highly recommend this place. Take my car here every time i need oilServices: Body & Trim, Oil changeServices: Body & Trim, Oil change
Hunter Jendrysik
2 weeks ago
Friendly good service at this location. Barb is extremely good with the customers. Needed 4 tires and front/back breaks. Was reasonably priced for the work needed to be done
George S
5 months ago
Barb is amazing! Friendly and courteous service throughout the time I was there. It was obvious that the shop personnel really enjoy working together. Get this: When they offer to "upsell", you actually get the TRUTH! I witnessed it twice. One customer declined the offer, the other accepted. Kindness and truth go a long way with me. I will be back to this location!
Cate Robson
3 months ago
All employees were super nice. Even though they were busy they still managed to take care of my car completely in a decent amount if time. Since I had my young special needs son with me, the quicker the better. One female employee even helped carry one of his medical bags to the car, which was a huge help!
John
2 months ago
Went there today to get a Lyft inspection . Your representative Barb Porter was very polite and professional- really knows her stuff very impressed. Shop and waiting area very clean.
Devvyn Holloway
3 months ago
The staff was amazing. Everyone was professional and all hands on deck to provide excellent service. I highly recommend, oil change and tire seal
Hailey Grandt
4 days ago
Quick oil change ! The staff is always super nice and helpful. I really appreciate the good work
Sarah McNally
7 months ago
This is the second time I have been here. Both times have been great. Service is fast and clear, everyone is so nice. They understand if I can not afford a lot of things at once. They don t make you feel ashamed if you took a little longer to get something done. The process is very straightforward and quick. Will definitely come here again. Highly recommend :)Services: Air & cabin filter replacement, Tires, Battery, Oil change
Jason Pedraza
3 months ago
provides efficient and convenient oil change services. the staff is knowledgeable and completes the job quickly. overall, a reliable choice for automotive maintenance.
Maddie Maxwell
3 weeks ago
Great service and very helpful with any questions I had. They were very kind and welcoming. :)
Gail Marshall
2 months ago
The site was clean. Both employees were pleasant. The job was done before my coffee could cool.
Nichole Zepeda
7 months ago
Went for an oil change and ended up needing an air filter replaced too. Barb was great and explained everything well. It was clean and very fast. They even vacuumed our car! Complimentary water/coffee were nice bonuses too :)
Ivan Martinez
4 months ago
I came in to have my oil changed and was welcomed so nicely! They were efficient and walked me through the entire process!
Ethan Tamisin
a month ago
We take our company vehicles here all the timeThey always take great care of usBarb is the GOATThanks guys
Stefan Fahy
2 months ago
The team at the sycamore jiffy lube location is the absolute best! Kind friendly people that always do things the right way! I don t go anywhere else
Julie D
a month ago
Fantastic! Checked everything! What a great team... will definitely be back. Highly recommend
Ariana
7 months ago
I had such a great experience here. Their customer service was top tier. I would definitely recommend everyone here. They provide a nice friendly environment, with affordable prices. Barb made my day a whole lot better. Great Staff!!
Kristie McNeal
2 months ago
The lady Barb working there was so friendly and helpful. I recommend the location in sycamore Illinois to anyone.
Samuel Hoffmaster
6 months ago
I'm giving this location 5 stars because I do enjoy the service and pricing but mostly because I understand they are under new management at this time and the new management is working with me to correct an issue with my vehicle that happened under the last management's watch. I was worried I might have been ignored or disregarded for my issue because this of the management change, but this help with correcting this issue makes me comfortable with using this jiffy lube location for future uses. I am grateful to the staff for being friendly and honest about the procedure with getting my issue corrected.Update: this location continues to be very helpful with services. The staff remains upfront and honest about what my car needs and shows their loyalty to customers. I plan to remain a faithful customer to this Jiffy lube location.
Avery Harmon
a month ago
Great service! Very knowledgeable and very quick! Very nice new location.
Jason Allen
5 months ago
Went in for an oil change. They told me the previous oil change was done with 15w40 not 5w30. I had just left my dealership technician job of 6 years knowing I did the oil change with 5w30 dexos and pf63 acdelco oil filter. They said I need a engine service to stop damage from an incorrect oil change. Wil never visit any jiffy lube franchise again and will be telling everyone I know how much of a joke this establishment is.
Jeannie
8 months ago
We are a repeat customer who will continue to use Jiffy Lube in Sycamore. IL due to their exceptional customer service.My husband left a discount coupon at home and he offered to call me at home to give them the coupon code. I believe Barb was at the desk and she didnt hesitate to honor the coupon. The auto techs are also thorough and courteous. It's a pleasure to know courtesy and professionalism are still around. We will remain loyal customers.
Brooke J
2 months ago
Barb was very helpful, efficient, and went above and beyond with hospitality. Adam and Mark were great. Mark explained in detail what needed to be done. Had rear brakes changed and was out much faster than expected. Everyone was incredibly helpful, and I left the shop today with air/fluids topped off in addition to my brakes no longer sounding like a heavy metal track in a horror movie.Service: Oil change
Jheury Feliz
6 months ago
Dan, Mark & Barb were extremely friendly and helpful. Dan and Mark explained everything clearly and even showed me things to be aware of in the future. definitely one of the best places to go to for an oil change
Gloria Walz
3 weeks ago
Everyone was very friendly and took time to explain things. Barbara P, Mark K, and Erik M all very helpful.
Billy Pegel
4 months ago
Every time come here the folks here make it so quick, easy and pleasant. Barb is here almost every time I come in and she is a treat to interact with!
Una Lawrence
11 months ago
This place will take care of you!! I came in for an oil change and an air filter change, and Barb explained everything so cohesively and clearly to me (and I m not one that understands car-related jargon easily!). The entire staff clearly works very well with one another. Even just sitting to wait the 10-15 minutes it took for the car maintenance was pleasant and calm. Seriously, look no further for your car issues this is the place to go. Thank you guys!!Services: Air & cabin filter replacement, Oil change
Thomas
a year ago
Quick service, no wait, and friendly people. Little things like going above and beyond by cleaning my trucks windows don t go unnoticed and are much appreciated. I d give them 6 stars if I could