J&R AUTO REPAIR & TIRES LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kyesha Catchings
a month ago
The employees are extremely helpful and polite! I needed new tires and they quickly delivered new tires to the shop the next morning and it literally took 20 minutes for the service for an affordable price! Highly recommend!

  Jocelyn
2 months ago
This shop will never disappoint! They took us in the same morning we called! It only took them a few minutes to find the issue. We took the car to two other places prior to this one. Of course other shops would try to say it s everything else but the main problem to get money out our pockets. I was truly grateful for the help this company could give us. Definitely taking it back to my local J&R Auto Repair!!

  Ryan Miller
6 months ago
First time going to J&R and had a great experience! Needed my headlights fixed and they got me in same day, no problem. Fixed up my lights within an hour and had me on my way. Even helped me search for additional parts that may be needed as well.Will definitely be going back if I need any more work done on my car!Service: General repairs & maintenance

  Payton Luepkes
4 months ago
Got me in same day with just a couple hours before they closed on a Saturday. Friendly customer service and they hooked me up with a good set of uses tires for a good price. I'll be back in the future!

  Jennifer
5 months ago
Shop owner goes above and beyond to help his customers, not only with quality but with safety. I had a last minute call in, and he helped me out with my tire and made sure my vehicle was safe to go back on the road. 100% trust and will be coming back for the foreseeable future. 10/10 recommend.

  Ellie Rewards
4 months ago
Great service and not to mention good price, very reliable. I was in and out in no time. I highly recommended

  Hilda Enzweiler
4 weeks ago
Mr Jesus and his son know there cars. They quickly access the problem and tell u more or less how much are the repairs. Form of payment is cash only. I wished they had a debit card machine.

  Alex Hernandez
2 months ago
I've been going here for tires for awhile today I went for the first time for a mechanical issueMy car was wobbling side to side and could barley steerThis was a difficult problem to diagnose but they didn't stop until they figured out they had my back end suspension replaced in a couple of hours and my car was safe to drive again along with fixing my issue they pointed out other problems with my vehicle has well they didn't press me to change it like most auto shops do but just informed meThey are good people here and any of the bad reviews on here are from the previous shop owners witch I had problems with has well 5 years agoThese new guys are great and would recommend to anyone

  Evan Schroeder
5 months ago
Great fast service and good quality. Got all 4 tires replaced and they did it in professional and excellent fashion. I would recommend!Service: TiresService: Tires

  Miranda Jacobson
3 years ago
Had a nail in my tire & they got it repaired within 15 minutes. I was anticipating dropping it off and leaving but the guy said just to wait. Sure enough it was a speedy fix and they balanced my tire for me as well and made sure it was good!! I guess the chip reader for cards was broken and I didn t know before hand, it was $45, I only had $40 cash so the nice girl inside said $40 was fine so I didn t have to go pull out $5 and come back. Nice quick service and I appreciated their kindness!

  Michelle Wysocki
6 months ago
Pleasantly surprised at the work I had done on my car. Super nice mechanics. Very good prices. My 2014 Nissan says "Thanks guys". On the road again!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  LJ Cz
8 months ago
Don't go here. We trusted our Mini Cooper to get repaired correctly. Since we live near this business and read the reviews.We needed control arm bushings replacement. Gave us paperwork with a 1 year warranty in Jan. Went to Blaine's Auto Repair to have it looked at this month thought it was a front end alignment issue. Nope. Control Arm and bushings need replacement. Not new parts used by J n R Tire! Charged us $800 for replacement. Called to get it in for warranty replacement and get it done right. Nope. Told me 'We are "New owners" and don't have paperwork, you can come down and we can see what we can possibly do for you "Won't honor warranty on broken part. I have paperwork. Reporting to Better Business Bureau immediately. Something fishy here. Posting everywhere to save people money. Small town. Word of mouth and stories like mine go along way. Terrible integrity and abuse of trust. It doesn't matter if you say warranty will not be honored. When you take any ownership....you honor a warranty on any parts! Per other businesses I contacted. I am contacting the Better Business Bureau and reporting this. Your response was alarming and shows others just how you do business..."New Owner". It was never about the cost! It was about work done incorrectly and it is under a warranty that I have on paperwork!Service: Steering & suspension repair

  Shanta Faulkner
4 months ago
Friendly service and did a great job on my tire I will always come back

  Nick Balazs
a year ago
If you live in the Sycamore / Dekalb area this is THE BEST shop to go to!!! I've visited several mechanics around town and so far this shop has had the fairest prices, highest customer satisfaction, and best trained mechanics of all. DO NOT waste time and money going anywhere else. If you need your car repaired quickly, and for the fairest price around, COME HERE!!! This shop is THE BEST hands down. If I could give them 10 stars I would!!![Originally came in for a break job my brothers friend could not complete. No shop in town wanted to use the parts I had already purchased. This shop put them on, no problem at all.]They did such a good job I came back for an busted engine gasket that was causing my oil to leak out and smoke off.I HIGHLY recommend this shop, and I will be using them for all future work on my vehicle!Services: Engine repair, Brakes

  Austin Oswalt
10 months ago
I went to this shop on 6-14-2023 and I brought my tire in that was leaking air around the bead. The guys at the shop were friendly and helpful and got my tire fixed fast. I would recommend going to them as they are fast and fair priced.Service: TiresService: Tires

  jessica haka
4 months ago
Seriously, such an easy friendly reliable place. Support local. Give them a try. Honest service. Very affordable.

  Joelinho Perez
a year ago
If you want to give your money away, this would be the best place. Over pricing just to diagnose your car. Adding unnecessary repairs to fix a simple issue. Was quoted 800$ for a repair that was done by another mechanic in the dekalb area for 200$ which was able to diagnose the issue within minutes without charging me a penny. I would definitely consider other mechanics in the area.

  Dashawn Thomas
5 months ago
They re the best! We have a good times & good laughs every time I m there . I highly recommend

  johana vasquez
7 months ago
I was having trouble with my car went to this location and their service was amazing. They guy that was there was super friendly. Definitely coming back!!

  gotta modify
6 months ago
Fast but very expensive,two bald tires for a trailer were 110 dollars and i took the old tires with me.

  Shauna Mitchell
10 months ago
My driver was on a job in sycamore from Chicago. This place took advantage of 2 women and a child that had a seal leaking in the tires and charged $90 for a $40 job, I got on the phone with one of the employees he dropped the price to $60. The employee kept initiating a conversation with the driver because they are the worst type of business people to do business with .no integrity.

  Venora Head
6 months ago
Great service. Best prices in the area! Fast service and very friendly staff. Highly recommend!

  cristhiam ardila
10 months ago
I took my car for a problem with the brakes and to check the tires and the experience in this place was spectacular, the employees are very professional and kind in their work. I recommend this place for any inspection of your car. Guaranteed.

  Zxoixy
6 months ago
Came here to get my tire replaced, Jesus was very nice and helpful and got the job done quickly.Service: TiresService: Tires

  taylor marie
2 years ago
Very impressed! My check engine light popped up on my Civic and I was in a hurry to get it checked out. I stopped here to see if they would take a look at it, thinking they d probably be too busy as I didn t make an appointment nor call before hand. Although he was preoccupied with another car, he came over to see what I needed. He asked if I could leave it there so he could check it out and then he would call me once he had answers. Not too long after that I received a call, got a diagnosis and an approximate price for the repairs. I had them go ahead and fix it and it only took a couple hours! I got it back the same day, the price was excellent, and the light was back off! They also went above and beyond to fix my boyfriend s BMW a while back. Highly recommend this place if you want quick, friendly, and accurate service!Service: General repairs & maintenance

  Julio C Hernandez
2 years ago
I am beyond satisfied with the customer service I received. Owner and employees are very friendly and hard working. They did a few things for my vehicle at a very reasonable price. I will definitely be taking my car to Best Auto Repair and Tire Shop in the future.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change

  Kyle Prevenas
2 years ago
Great prices, Great people and customer service. They always do quality work. Jose is the first person I call when I need work done on my car. New tires, breaks and fuel lines, and exhaust. He can do it all! 10/10 I would recommend!!!

  Tommie Roberts
2 years ago
I went to best auto repair to have an upgrade to my headlights done. They took the time to show me the things that were needed in the work that they had to perform. It turns out I was missing the adapter for the equipment that I brought to change to LED head lights. They promised that if I brought the parts back they will complete the work without any additional charge I got the parts and I'm going to be taking my car back to them. I promise I will let you know the outcome of that. For right now I will say that they were very courteous .Service: General repairs & maintenance

  Destiny Ysabel
2 years ago
I went here to get a new tire, very affordable great customer service! Staff was very friendly and got my old tire removed and new one one within 10-15 minutes! Highly recommend coming to themService: TiresService: Tires

  Heather XOXO
3 years ago
They stayed late for me to finish my brake job. They checked and topped off my fluids before a long trip no charge. Friendly, helpful people. I always get my oil changed here. It s such a reasonable price.