Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Krystof
5 months ago
Always friendly and helpful. They make insurance claims easy and painless. Even offer to give you a ride home if you need it. I'm amazed every time that I call them that they remember us from the last time.
M P
9 months ago
Owner just talk friendly, service is not so good. I made mistake by repair my car with statefarm suggested shop. Body shop told me that I will get car on about 7 week and I had to call and find out status of my car and then he told me that you can pick up next week. I also noticed my original parts were replaced, messy paint work as I noticed paint spot on my seat and other interior fabric. My trunk used to close very easily and now I have to bang hard to close my trunk with three to four try. I made another trip to shop to show it to the guy and he said dud you eat food today, to close the trunk? I would recommend to go other body shop.
Rose Langguth
6 years ago
Otto's Collision was one of State Farm's approved body shops. These guys took care of my vehicle and repaired it in a week as promised. Thank you Otto for the efficiency of your shop and the fabulous customer service that you extended to me! Definitely recommend!
Mona Sharma
2 years ago
This mechanic is approved by Statefarm insurance. It took 8 week to get my car repaired. He has no urgency to get repairs done. I noticed scratches on my vehicle when I picked it up from the shop.And this shop does not take responsibility for making that damage. Took way too long to get my vehicle back from this shop.Service: Body & TrimService: Body & Trim
Mark St John
6 years ago
I took my vehicle to Otto's on 8/15. I was told I would get a call with in a week. I received a call FINALLY on 9/1. Since I never received a call I went to a much more professional body shop. I went to the professional body shop and received a full estimate. And a date to get my vehicle repaired. When I called "Otto's" to let him know a was not taking my car there. He answered on his personal cell phone. And couldn't understand him. Very un professional!
Lynne Kelley
6 years ago
As Otto's was one of the body shops recommended by State Farm, I dropped off my car for an estimate on 9/12//17. The damage was confined to the rear tailgate (including the window) and nothing else. They told me I would hear from them in a week. State Farm decided that my car was totaled and gave me the amount of the pay-off. I decided to keep the car and have it repaired by Otto's. With one excuse after another, as well as additional costs for parts that they "discovered" needed replacing, my car was returned to me on October 5th.While the auto body repair was good, there were a couple technical problems that I had to have repaired by others. BUT, as I didn't have a passenger in the front passenger seat since before my accident, I realized yesterday when I went to belt in my passenger that the receptor had been cut out. My car doors are ALWAYS locked. My garage is never left open.Since it has been a little over 2 months, it would be tough to prove something. However, I would never recommend them due to the length of time, change in price and unprofessionalism.
Rachel Higi
5 years ago
Had Otto s repair my vehicle about 3 years ago and State Farm sent me here for the repair. My vehicle was in another fender bender and the new shop showed me the chop shop job that these guys did. The welds were not done properly and my car was rusting. They didn t seal their work and it was flat out WRONG!! I m very disappointed. Don t go here!!!
Kapil
2 years ago
I don t recommend this body shop to anyone period. Stay away from this place if you don t want to keep coming back and still have issues with your car. I regret my decision to come here for my car repair service. I don t post reviews normally, the only reason I am posting this review is because I don t want anyone else to go through this. Learn from my mistake and save yourself time and unnecessary pain.
Debbie Butcher
4 years ago
Otto and his team do wonderful work. He is honest and great to work with.
Roberto Perez
2 years ago
Great work. Otto does amazing work and he is great to deal with.
Erika Czop
6 years ago
Job done to satisfaction and on time. Otto is friendly and professional!
KJP65
2 years ago
Otto is a great guy on top of being very professional!!
Dennis Boettjer
3 years ago
Took way to long for repairs. Rarely got phone calls back. I had to call them every time
Ron Meinhardt
6 years ago
Good body shop. Highly recommend
angelo la barbera
7 years ago
Quick and professional
Gabriel Torres santoyo
5 months ago
The best in workmanship and an excellent person, greetings OttoDe lo mejor en mano de obra y otto exselente persona saludos otto
martin lira
3 years ago
The work is fully guaranteed!El trabajo es totalmente garantizado!