O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Chisom
a month ago
O'Reilly's customer service is very good, they greet you right away, ask if you need any help, and then follow through. Parts that I have bought there have been of good quality, and the prices are in line with other parts stores.

  Maria VA
a month ago
As the former ASM of streamwood Oreilly I want to give credit to all the employees I worked closely with at this location! Everyone is very knowledgeable and hard working they each strive to listen to each customers needs and help them completely to the best of their capabilities! The greatest bunch to work with! I now am the ASM OF THE SCHAUMBURG LOCATION ON BARRINGTON RD AND I have a very great team that I work with and we all help each other and help our customers with the intent to give 5 Service! Please visit both stores we all want to help you with your car needs! Thank you to all our customers who show dedication to our business! We appreciate each and everyone of you!

  joseph basile
a year ago
Hand down my favorite Oreilly s in the state and I have been to soo many I can t even count. Thank you Laurie and the rest of the staff here for always being so polite helpful and willing to find the answers even when you don t know. Great job!

  J R
2 years ago
I needed wipers for the Wife's car ASAP. I went online, ordered and on her way to work she stopped in just as the store was opening... They not only installed them, they showed her a BOGO offer on a better set of blades at a lower price... Good customer service... Thanks.

  Pamela Jacobazzi
a year ago
Rick and Brendan are very helpful. They can find the right part that you need.

  Earl
3 years ago
I walked into this store on Sunday evening. There was an awesome young man behind the counter who's name was Paul. He asked if he could help me. I was looking for a break light for my car. He asked me the make and model, I told him he got out from behind the counter and went and got it for me. After I paid him I ask if could help me install it as I had no experience with this bulb replacement. He said sure and walked with me to the car. I popped the trunk and within a minute Paul had the old light out and the new one in place !!Paul was so helpful and seemed really happy to lend a hand.This by all accounts is service at it best !!Great job Paul !!Earl

  Dave Tenney
6 years ago
Great employees, Laura, Mike, and others. Sean is an outstanding manager. Been dealing with them for years and they always take care of us. They go out of there way to make sure the customer is happy. Highly recommend this store.

  Angel Resendiz
3 years ago
Came in on Sunday evening to both ladies nearly going at it. Got the worst customer service with the new looking lady, attitude was so rude and she didn t even want to take my phone number down for my rewards. I d recommend coming earlier in the day when everyone s in a better mood.

  AJ J
5 years ago
Store like many others but I like customer service here. Parts not in stock are usually available within hours or same day. Prices are average but sometimes they have good sales. RecommendEdit: As of mid 2018 a wave of new personnel at this particular location have made me dislike this store and left disappointed. Some of the new sales associates are clueless and on the top of it rude. I'd honestly would rather shop at Advance Auto parts on Rt19 just east of Barrington Rd. across from Menards.

  Jose Chavez
6 years ago
They tend to have most item in stock. My biggest issue is their quality specially on their house brand items. I had an issue with a 2 ton Jack with 1 year warranty. Used it once than second time it stop working. Took it back and they wouldn't replace it with a couple of days of the warranty expired. Very poor customer service in those matters.

  Mathew Bunda
6 years ago
Shawn and his team always go above and beyond for each customer. Duane, Laura and Jesse are more than qualified to help if Shawn is not around. By far, one of the best parts store in the area.

  Kevin H.
5 years ago
Customer service has gone down the drain since Dwayne, Shaun, and Mike have left. It's all new staff, typical of retail, and now no reason to shop here anymore. Only reason I went here was due to amazing customer service. I just go to whatever is closest. So now I just use RockAuto, Napa or AutoZone. They're all the same tbh.

  Jake Schulz
2 years ago
Got the parts I needed, they were correct and got out. Variety of car parts, accessories and other vehicle related things to choose from. Staff was helpful and knowledgeable.

  Jdmistic
4 years ago
If you want the right parts go to the oreilly on Schaumburg road. Especially if its after 5pm. It took 15 minutes for the kid to cross reference a part number. The part still wasn't right.

  Grace Gamboa
a year ago
Why do you report that you accept used antifreeze when in reality you DO NOT false advertising .

  Ileana G.R.H
4 years ago
Went in with an issue with my fuses. Was told the person would be out to help in a couple minutes and the guy never came out. Ended up leaving without resolving my problem. Horrible service!

  Jason Skonieczny
4 years ago
Always a great experience and never have to wait. The parts I need are always in stock and the prices are always reasonable.

  Joe Pelayo
6 years ago
Not a bad place, didnt have the part needed though. Customer service was really good though.

  Christos Davis
5 years ago
Great prices, easy help. Joey answered all my questions I had about the parts I ordered.

  Rafael Otero
11 months ago
Great place...friendly staff

  sfcjesse martinez
5 years ago
I visit there when in naborhood. Very friendly and knowledgeable even if your just asking questions.

  K10 Patel
5 years ago
Good knowledgable clerks who can help with most car needs

  Hammad Offficial
4 years ago
Very helpful staff and quick working!

  Ashley Miller
4 years ago
Staff are lazy and not helpful. Dosnt seem to matter what location.

  Michael Kuecker
4 years ago
Great prices and informative staff

  Jack Keenan
3 years ago
Very helpful and friendly staff.

  Joe Serpico
3 years ago
Quick easy and staff actually knows about cars

  Jose Chiapas
2 years ago
Rich,answered all my questions, good help

  Rina Baxter
5 years ago
We found what we were looking for a bit pricey.

  Russ Wronski
4 years ago
Always super helpful.