Thompson Truck & Trailer
4.7 (53)
23940 Moline Rd, Sterling, IL 61081
(815) 625-7798
thompsontruck.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Glinde Jones
8 months ago
What a great place! The service is impeccable and you can tell everyone loves their job and enjoys working there. Everyone has gone out of their way to be as accommodating as possible. The entire property is neat, clean, and free of clutter.
Sam Rojas
10 months ago
Great place and great customer service. Trailer brakes were messed up on trailer and Colby got me right in and the guys did a top notch job. Thank you Thompson. I will definitely return when in the area.
Joseph Verde
10 months ago
One of my drivers came into the shop for a fuel tank repair. They worked on the truck for 2 days charged me 2,300 for extracting two bolts on the fuel system and now / not even 24 hours after the truck left the shop, I had to get the truck towed. Unbelievably upset with this company, and I hope something changes.
John Schultz
2 years ago
Fantastic! Took care of me under circumstances caused by engine derate. Got me worked into the schedule and within a timely manner. They will be getting my business from now on!!! The integrity this company has is very rare these days! I wish them only the best and if you truck needs service do not hesitate to take it here!!!Service: Auto engine diagnosticService: Auto engine diagnostic
dano r
4 years ago
Had a choice of limping the truck here. Or having it towed to a Freightliner dealer. So happy I got it here. Fast friendly service. I should say friendly as in real. Not the fake friendly because you're bothering me, you get from most service counter people. They told me two days depending on parts. I had my truck finished the next day. At a way cheaper price than a Freightliner dealer would have charged. Very knowledgeable mechanics. I'm just hoping I'm near here if and when I break down again.
Michael Johnson
5 years ago
Outstanding work by these guys. Truck was blowing oil and they fixed it in 4 hours. Comfortable waiting room with tv, fridge, microwave and couches. Friendly staff. Good work guys.
Cody Gibson
2 years ago
Outstanding service, they go above and beyond to provide quality service. Professional attitudes and easy to get along with. Recommend them to everyone.Services: Steering & suspension repair, Electrical, Auto engine diagnostic, Body & TrimServices: Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim
D Knochenmus
3 years ago
Very professional, great service, knowledgeable techs, friendly staff. This is where I'll be getting all my truck needs taken care of for now on.
Terry Bouchez
4 years ago
Always fast to help with ordering the parts I need and get them delivered in a timely manner......A++
Keith Schneider
5 years ago
DO NOT go here if you need parts. Cant stock common fittings and air lines. Parts staff unhelpful unless you bring your truck to the service dept. Will not recommend to anyone
Earnest Fairley
2 years ago
Great place to take your truck and thanks guys for working me in
Roger Carroll
3 years ago
Knowledge techs good customer service wish servise was open later than 3:30 pm
L Schwaller
6 years ago
Got me right in and out nice shop small but good.
David Sundeen
4 years ago
In and out in five minutes. Smaller shop with a country style atmosphere.
Ronda Imel
2 years ago
Awesome. Quick, got me back on the road fast!!!!
John Wright
4 years ago
Great work. Fast service
Roman Mikityuk
2 years ago
I recommend to do job on truck, professional technician.
Cindy Tully
4 years ago
Great, honest folks to do business with
Charles Sachs
4 years ago
Great guys at the shop and parts!!
Nelson Hostetler
10 months ago
Great job!
AJ
5 years ago
Decent prices for truck parts
Scott H
2 years ago
Always a good experience
John Scott Russell
a year ago
a good place for repairs
Joshua Carter tuffenuff123
4 years ago
Was a very nice place
Jaheim Jabril Galimore
5 years ago
Great service
Cici Stray
5 years ago
Very friendly!
Bill Torres
6 years ago
Good people