James Herr & Sons Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zachary Cruz
2 months ago
Two shops looked at my truck and told me they didn t want to work on it and brought it here and they fixed it in a matter of a few days. Great shop and great people. Will be coming back

  Pete kling
a year ago
Great shop. No one could figure out my brake problem. They took the time to figure out problem.Tom and his mechanics are great group of guys very knowledgeable and curtious. Thank you very much.

  vee w
a month ago
Need my car looked at ASAP I WORK FOR FORD I HAVE A 2007 chevy avalanche oil pressure low stop engine

  Janie Roberts
4 months ago
The very best place for car works in the south suburbs. Great friendly service.

  C B
10 months ago
This is THE BEST auto repair in this region. Family owned and operated. Fair and exceptional pricing. Excellent technicians. Clean, establishment. Friendly and knowledgeable staff. Going to be hard to find a shop as good as this in Tennessee!

  Betty Byttow
2 weeks ago
Wonderful. Very good service. Much appreciated

  Samantha Johnson
10 months ago
Great place! Customer service is top notch. Was able to get my car in for an oil change quickly. They took care of me in a timely manner! Highly recommend!Service: Oil changeService: Oil change

  A. V.
a year ago
They are ABSOLUTELY AMAZING. had an issue with the insurance company who was leading me to a shop no longer in service. So frustrating. Luckily, we saw this shop on the way. They were so friendly and accommodating to my running in last min asking them to help and look at the car. They squeezed me in - and helped me with a smile. Would highly recommend. Friendly and fast service wouldn t go anywhere else.I AM SO SO THANKFUL OF THEM.Service: Auto maintenance

  elle spencer
7 months ago
Wonderful company ! They are excellent at car repairs and pricing is great. Best of the best 5 stars all day everyday

  Rose Pecsenye
a year ago
Herr is best mechanic I ve ever had. I ve been going to them for about 20 years. It s always been a great pleasant experience, great customer service. Honest work and for a reasonable price. Whenever I did go somewhere else I regretted it. So if you re looking for a reliable dependable mechanic . This is the spot!Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair, Transmission replacement, Transmission repair, Brakes, Oil changeServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair, Transmission replacement, Transmission repair, Brakes, Oil change

  El Talbert
2 years ago
They got me right. I took my truck in for a leveling kit and wheel alignment; it took them a few hours to get it done, and most importantly, it wasn't there all day.

  S Hawks7883 L
2 years ago
Tom and family are great. Very trustworthy and reliable. Phillips Chevy quoted 6 repairs and $2450 to repair them. We towed our Silverado to Tom. Only 3 repairs were actually needed. He saved us over $2,200.Service: General repairs & maintenanceService: General repairs & maintenance

  Beth Mcpherson
2 years ago
Excellent work. Nice people. I needed a front end alignment and thought I needed brakes. Herr and Sons stated that the brakes were fine and just aligned the front and back. I HIGHLY RECOMMEND THIS PLACE.Service: Steering & suspension repairService: Steering & suspension repair

  Damon Eaton
a year ago
They do all my wheel alignments, never have been disappointed. Great guys!Service: Wheel alignmentService: Wheel alignment

  Leander Jackson
4 years ago
My experience at James Herr & Sons is always a pleasant and positive experience. I always leave knowing that they've done a good job on my car. Because they are so trustworthy I also bring my daughter's car.

  John Peters
2 years ago
Great service as always. We have been a customer for over 40 years. When someone asks where can I find a good mechanic shop I will tell them go to James Herr.

  Craig Berry
10 years ago
I've been going to Mr. Herr ever since I moved into the area 15 years ago on the advice of my wife and I've had nothing but good things to say about them in the years I've been giving them my business. They go above and beyond, they explain what they want to do and if there's anything major they call you before they do it so you have an idea of what's happening and whether or not you want to invest the expense. It's tough to find a truly exceptional repair shop, but if you pick Herr and Sons you'll find they are worthy of your business for life.

  Kibbles
3 years ago
Tom was great and the staff was great too when doing a diagnostics on my car. Found something I made sure to bring back to the dealership with in the warranty period and got them to fix it! I'll be back for sure!

  jamie anderson
5 years ago
The one star is for coming to get me with my own car..dropped car off at 830am, wanted to wait but was told the car would not be ready for hours(needed two new tires and possible alignment )the man behind the counter made me feel unwelcome to wait for my car. I had no ride home. I walked almost all the way home, 3.5 hour walk. Then he called with a $500 quote and it would be a 2 day wait. His dad came and picked me up in my car and drove me back to their shop. Guy said he would call me when the tires came in..never called, over quoted me on the price...not sure why but this is the USA and you can just refuse service. Would never go again and would never suggest to anyone.

  Brian M
3 years ago
Top notch shop that's been here for decades. They fixed my alignment recently on my truck, when another local shop botched the job. Fast, professional, and reasonable rates.

  Z S
3 years ago
Great shop and great service! I appreciate the service I get everytime I have an issue with my car. Very fair and does a superior job.

  huhdidwhat main
a year ago
Very professionally ran business.These guys do good work at a good price and they do front end alignments.

  Alan Klein
4 years ago
I take all my cars here. They are friendly and fair. They will help you make the best decision on how to fix your car, always mindful of the making the best cost choice.

  Phil Lawrence
a year ago
Fair prices ...quality....honest...timely work..tom runs a great shop would give them 5 stars +.......

  Troy Williams
2 years ago
They're very busy at the time I went in yesterday. They make time for me address my issue fix my car at a fair price what more can you ask for!

  Patrick Callham
2 years ago
You want your car fixed, go here, Excellent mechanics, you won't be sorry, reasonable prices, clean place, waiting room,

  Michael Bonaparte
9 months ago
Great place to have your car repaired.

  Beyond13 Reaper
2 years ago
My family has been coming to Mr Herr and Sons for like forever. They're friendly and always helps us in non or emergency situations.

  Conway Wilson
11 months ago
Real mechanics , knowledgeable,work done timely and proper.Highly recommend repair shop.

  Gloria Warren
7 years ago
They are the best,They only fix what is needed. Their prices are fair.I tell everybody that need auto repair,go to Herr & Sons.GloriaAlexis Limos Inc