Springfield Autobody & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tracy Anderson
2 weeks ago
I needed to have my car towed from home to the dealership. Jen was very helpful when I called and Kyle arrived 20 minutes later. Very professional and knowledgeable. Would absolutely call them again. Reasonable rates too.

  Christina Deacon
2 months ago
Today I had a flat tire and had to pull off into a gas station in Jerome a little subdivision of Springfield Illinois. Within an hour I had my spare tire put on my car and I was driving home. Kyle was the young man who came and changed my tire and was very professional and kind. For any needs I may have automotive wise these guys are the ones I will be calling first thanks again you were a lifesaver today!

  John Shields
2 months ago
Great service while I was in a serious pickle. Late night overheating issues on the side of the road, 2 hours from home serving my National Guard Duties. Nick came to my rescue in 15 minutes, had great conversation on the way to Firestone, no place to sleep at the Armory so I sleep in my car this one night a month, it s cozy, but Nick offered to go get me food or to call if I needed anything, and he didn t charge me for the Tow. Give this place your business! 10/10, thanks again guys!!

  Ishaan Handa
3 months ago
I had a flat tire near Springfield and called. Maria was phenomenal and extremely helpful in making sure I could get my tire replaced as soon as possible and took the time to find the proper size and everything. The service and dedication here are unmatched to any auto shop I ve ever been to

  Mackenzie Ball
2 months ago
Kyle was amazing! We got stuck with a faulty shift error at my son s dr appt. He was so helpful on getting my car back to where I live! Highly recommend!

  Michelle G
3 months ago
I've now had Nick come help me twice with my towing needs. He's very knowledgeable and professional. Super helpful when I was in a car predicament twice.

  Krish Mehta
3 months ago
The service was incredible! Even when they couldn t directly help us with the problem we had, they redirected us and organised the shipping of the parts we needed for our car when we were stranded in Springfield. I cannot thank them enough.

  Angela Hampton
a month ago
They are an amazing company, with amazing people...thank you Jerry for making things correct...hoping the noise I hear goes away...or I might be back! Definitely recommend!!

  Wendy Sheets
3 months ago
Pat was so professional and nice. I was so worried I'd have to get my car towed and buy a new battery which I couldn't really afford. He was abe to jump start my battery in below freezing weather. Thank you so much!!!!

  Deloris Chronister
4 months ago
I had a flat tire and Pat came out in the 15 degree weather and put my spare donut on. He was very professional and kind during this stressful time. I highly recommend Springfield Autobody & Towing.

  Britany Hebert
5 months ago
Needed a tow on a Saturday evening. Waited just over an hour which was exactly as estimated by the rep on the phone. Austin arrived and was a total professional. He got my car dropped off for me at the service center where I needed it. Would call them again!Service: Car towingService: Car towing

  M K
4 months ago
Needed a tow invoice, and both the person who answered my call and the person who helped me with the invoice were professional. Not to mention the tow truck driver that helped me at 2am was a lifesaver. Thanks again

  Cassandra Huerta
3 months ago
I would not have this company to tow for me again they have a worker name pat an he very rude disrespectful just not a business person ask for tip for being out its a job you don't do that at all and I have seen that he touchs children its all social media I am sorry but for a company that deals with everyone I would not have this guy working for my business it don't look good for a company

  Sarah Basham
5 months ago
Called my insurance for a tow due to a leaking radiator after getting a stick in it, Brandon showed up and was amazing! Highly recommend!Service: Special vehicle towingService: Special vehicle towing

  T F Sakolsky
3 months ago
Staff here are great and very helpful! Thanks, Jerry and Kelly, for looking out for me and my Subaru.

  Joe Brink
4 years ago
They did a wonderful job I'm really pleased with the work they've done on my bike and so is my wife

  Kenjr19
a month ago
Great and fast service Pat was the guy who helped with a tow

  Michael Collins
a day ago
Great customer service and reasonable

  Aprill Cook
11 months ago
I called through insurance to get a tow. The guy who came to my house was so professional and nice. He went approve and beyond to help me fix the brakets for my battery. I highly recommend this place and definitely will be using them again for more services. Thank you guys for all your help!!Service: Car towingService: Car towing

  Adam S.
a year ago
My family and I got a blown tire off the interstate. I used my insurance's roadside assistance and Springfield is who responded. They were on the verge of closing, but still came to tow my car, and they also came in another vehicle to take my family and I to the local tire shop. They came in under thirty minutes also. Top notch service and helpfulness,eternally grateful. Thank you!

  Martha Beck
a year ago
This place did a phenomenal job on auto body work to my car. Steve was very easy to work with and even helped take care of some of the insurance piece. The office staff is very professional and polite. Fixed my vehicle in a timely manner. Highly recommend them!Service: Body & TrimService: Body & Trim

  Juliana Turchetti
a year ago
These guys are honest, fast, friendly and extremely competent. I had an issue with my Mini Cooper today and they took care of it with so much professionalism. I definitely recommend them and they are my number one for car maintenance in Springfield.

  Chloe Hoaks
a year ago
I am a traveling healthcare worker and noticed I had a flat tire when I got off work around 8pm. Anthony was awesome! He had my tire completely changed in less than an hour of me filing a request for help online. He kept me updated on his arrival and moved extremely fast once he arrived. 5 star recommendation for this company. Thanks again Anthony!Service: Tire change

  Adrian Bifom
2 months ago
Nick was awesome, got me back on the road!

  Sarah Jebailat
9 months ago
Jerry got my lockout done within 3 minutes! He got here within 20 minutes of my call. Very grateful !!Service: Car lockoutsService: Car lockouts

  Beth harden
a year ago
I would like to thank those who were so kind hearted. I will never forget those who showed me that there are still people who care. Thank you so much. Your services were outstanding. Happy holudays to all.

  Elizabeth Hoag
a year ago
Very reasonable pricing. They have worked on both my and my husband's cars. Took care of my hyundai after it got stolen and needed towing because it was undrivable when recovered. They do the towing and the fixing! Extra handy!

  Dispatch Mascow Distribution
a month ago
Perfect Service and wast respond..Call them...

  C BH
5 years ago
These guys are the absolute best. We took my car there years ago and they did great work in a speedy manor, for a fair price. I recently had a very minor door issue they took care of. I took it in that day, they fixed it in 5 minutes and charged me nothing. I wont go anywhere else for body work.

  Shaun Kirk
a month ago
Pat was great fast and easy.