O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Antonio Miguel
2 weeks ago
The staff was extremely helpful in helping me find the correct car part and even lent me a screwdriver. I joined the reward program.

  Slick Slick
5 months ago
I know nothing about cars so walking in here is always nerve racking I wasn t sure if they were able to assist me with putting fluid in my car (didn t know where it went and didn t have the time to watch a YouTube video) and when the cashier asked the manager (assuming that s who she was) she immediately just said No without an explanation as to why or a policy reasoning. A simple I m sorry but we unfortunately can t assist with that because of x,y,&z would ve been cool :) was able to find what I needed tho!

  american joe
4 months ago
You guys need to hire some experienced auto people who know more than how to push buttons on the computer! very disappointing most of the time!So many things that have to be ordered in and not carried in the store!This comes from a 72 year old man who started in the auto parts business when he was 14,,, I don't think that your executives and policymakers realize how frustrating O'reilly has become in the last 5-10 years!!!

  Mike Clark
a month ago
The people at this store are helpful and more competent than the store I usually go to.

  Mike Smith
7 months ago
Went in for headlights and was helped by Drew! Thanks for helping me today! If you need a hand and good service ask for him! Overall good customer service clean store!

  Jacob Maurer
7 months ago
Some of the workers are a bit clueless. There is 1-2 employees there that actually know what they re talking about. They need to hire more knowledgeable staff. Came to have a check engine light code read. Then the lady proceeded to argue with me over which engine was in my car. Which is a 4cyl, she refused and said it was a 6cyl which it is not.

  Shaun Moats
3 years ago
I always enjoy the simplicity of finding what I need when I need it. I asked one of the store associates about my windshield wipers. He was able to show me exactly how to put them on and which wipers I needed. They also had a wide selection of brands to choose from. I selected the medium dollar range and I didn't have to sacrifice quality! Thanks again O'Reilly Auto Parts, I appreciate all your help over the years.

  Mick S
9 months ago
Usually good service but today they had the door closed and locked 3 minutes before the posted closing time

  Lori Cundiff
2 months ago
Drew, very nice and helpful, THANK YOU!!

  Bradley Weeds
7 months ago
In out down the road knowledge staff helps it's sad to say what happened to all the people who know something other than let me look on the computer.... I'll be back tx

  Joni Colle
2 years ago
Excellent customer service. Jason was very helpful with my license plate covers. and on the past other employees have place new windshield wipers for me. Employees have always gone above and beyond.

  Kevin Mills
5 months ago
Just went for a interview. Nice people

  Mark Franklin II
a year ago
Horrible experience. I have little experience with working on cars. I went inside and asked for help with a fuse and was told that they can t look at cars they can only sell car parts. I thought that I could get a little more assistance with knowing what to buy. I guess I m heading out of my way to Auto Zone.

  Sarah Caitlin
3 years ago
I typically HATE going to orielys becuase they usually never know what they re talking about & know nothing about cars. However today I was pleasantly supprised by Jason. Who knew so much & kindly showed us how to use ratchet straps becuase we ve never moved furniture like this. If I go to any orielys store again I will most definitely go to this one. Jason deserves a raise.

  Barbara Downs
2 years ago
I would like to thank o'reillys for there kindness and your employee Andrew on west Jefferson street in Springfield Illinois.He not only sold me a brake light but he was kind enough to install it.That is what I call service.I will be purchasing all of our automotive need's from o'reillys from now on.Thank you very much and we look forward to doing business with you.Thank You,Barbara Downs

  Straightaway Cleaning LLC
a year ago
Def one of the best orielys in town. Always help me when I need it the most theese people are great.

  Calvin Stambaugh
4 years ago
Part's man double checked a light bulb size for me in the computer system.Very Helpful.Was nice and attentive to my needs.

  Mandy Ladd
2 years ago
The employees are so friendly and helpful, I got what I needed and was out of there in less than 5 minutes!

  J Crammond
4 years ago
Always liked this oreilly. Bought a battery and it wont hold a charge even when it's not connected to anything. It's a premium battery just over a year old refused to warranty it because her tester is supposedly broken. Not my fault their equipment isn't working.

  Alexis Kinnel
4 years ago
Windshield wiper was purchased and then replaced with the staff assistance. I was in and out in under 3 minutes. Loved the knowledgeable and quick service

  Donald Dawdy
2 years ago
This auto parts store is great if they don't have the part you need they will call around and find it and get it to you that day

  Thomas Ishmael (ProPaintersXs2)
a year ago
The staff is ok some of the people have a bit of an attitude, we could all do without

  John Doe
11 months ago
The workers were really off today.Just stood & watched.Really off today.

  Darren Siltman
2 years ago
Good selection of parts and products. Helpful staff if you need it.

  Dino Guy
7 years ago
The staff at this store is knowledgeable. They are also extremely helpful. I'd recommend this auto parts store to anyone. The prices are also competitive.

  Pam McGee
a year ago
Very nice employee and helpful I will use them again

  Jeris Fowler
a year ago
Only because I can't give them 0 stars. They refused to help us find what we needed. Just keep telling us what isle. Horrible customer service.

  Thomas Ishmael
2 years ago
The guys are good people, they don't sell Frame oil filters anymore?!

  Chris Heinemann
3 years ago
Staff (including the manager) were grumpy and complaining in front of customers. They did help efficiently and had what I needed.

  Ed Mc
a year ago
Always good never s problem , ask for Jessica ( or Jess ) she's the best !