Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aetherius
a month ago
Drove my car here to get my check engine codes scanned after the light came on. Even though my friend and I arrived near close, they were very honest, welcoming, and were happy to answer our questions and gave their best advice as to what the problem might be. Thank you guys.

  Darcy Hacke
a month ago
Needed to be on the road for an important event, but had a car issue pop up. The guys worked quickly to get me out the door, and I appreciated that so much.

  Jeremy Packer
7 months ago
Super fast and extremely kind and helpful. One of my best experiences doing this! Especially being from out of town!

  Terri Zettek
11 months ago
Fast service and courteous employees. The staff answered several questions, changed oil, cleaned windows and vacuumed the floor boards! I was only there about 15 minutes. Great service!Service: Oil changeService: Oil change

  Bradley Prendergast
a year ago
Three bays, one customer being taken care of when I arrive at 11AM. I toldthe manager I had 45 minutes until my appointment. I asked if they could do the oil change in 45 minutes. The manager told me that it depended on whether 5 customers might arrive in the next 15 SECONDS!!! There was no one else in sight! Yet he would not tell me that they could get it done. Apparently he didn t want my business. I went to Valvoline, about a mile away. They did the job in 17 minutes. I would give 0 stars if possible!!Service: Oil change

  Angela Zavala
6 months ago
Great employees they really take care of their customers and very professional just wanna say thanks!!

  Coresta Andrew
5 years ago
They were quick and friendly. They checked everything and vacuumed very nicely. The wifi didn't work. Bathrooms were very very clean. It was an overall very nice experience!!

  Scott Nichols
3 weeks ago
Great service friendly staff.....still good

  Krusty the Clown
3 months ago
Great service! And comfortable lobby.

  R W
a year ago
This is one of the only places my companies maintenance program allowed. Despite that, greeted by a gentleman, gave him our maintenance card and he showed us to the lobby. Didn't ask for anything,they just got right to the oil change and 7/8 minutes later I was out the door.

  Mark Saladin
a year ago
I had a new truck that I took there for its first oil change. They didn t have the filter but got one, and it was still Jiffy fast. I appreciated the friendly service!Service: Oil changeService: Oil change

  Siobhan B
a year ago
They were thorough, had great communication, and worked quickly. There was no upselling, and everything was as easy as it could be.I chose this shop based upon recent reviews, and they delivered.Service: Oil changeService: Oil change

  Matt Pickett
7 years ago
While searching for MY go-to place for an oil change, I tested out several locations, and was typically faced with numerous pricey issues on my then less than 10,000 mi. car. I've been going here for the last 8 years now with zero complaints. Good owners, great service, and impeccable quality.

  Michelle Meredith
6 months ago
Friendly & fast service! Clean waiting room.

  Brian Underwood
3 years ago
The service was very quick. Their card services were down and unlike one of their competitors they let me leave and they called me when the system was back up. The service took maybe 15 minutes. They were thorough and didn't try to upset me very hard.

  Lenita 1RealQueen Sanders-Golden
a year ago
Great Customer Service. I was impressed with how paticular they were with my car. Wayyyy better than the last Jiffy Lube. This one treated me as a Valued Customer. 5 Stars for this Jiffy Lube in Springfield!!

  nathan clemons
a year ago
I've been coming here frequently for years for oil changes since I drive for a living. I wouldn't go anywhere else. The guys always treat me very well. Thank you.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Mark Roberts III
7 years ago
Very happy with the service at this Jiffy Lube. I've been using this location for 10 years and have always had excellent service. All the staff are well trained, the owners are owner operators and onsight many times and all extremely the staff is extremely professional and friendly. It's in a convenient location and I typically can get in right away where many other places there is typically a long wait time unless an appointment was made in advance. I go there not only for oil changes but also wiper blades and light bulb replacements.Highly recommend.

  Sabha Ganai
8 years ago
Seriously good service. They didn't have my particular filter, but topped everything off and cleaned everything for no charge. I came back at my convenience (they had it the next day), and they took care of everything with no delay. Was really pleased with their courtesy and efforts to inform about every detail.

  Chris Heisserer
5 years ago
These guys are quick, to the point, offered purchasing options and assisted with peripheral issues that showed up when servicing my vehicle. Prices are competitive. The only downside is their parking is at a premium, but sometimes you don t get to pick your location.

  Louis Day
4 years ago
Glad, they are open. I was in need of an Oil Change and everyone else was Closed. They did a good job, they got me in within 5-10 minutes, and was finished within 5-10 minutes. They even assisted me with a discount I didn't know I qualified for.

  Henry Rodriguez
6 years ago
I took my car in to get a freon recharge, which was supposed to cost $150. After a delay the owner came out to tell me that because of a switch problem the A/C was not cooling satisfactorily. He declined to charge me even though it was definitely improved. He is very honest and ethical.

  Joseph Reese
8 years ago
I have been to a few different Jiffy Lubes where it seems they are most interested in selling additional products and services beyond the oil change. I have never gotten that impression here and they do a great job providing honest, efficient service. If your air filter doesn't need to be changed they will say just that. Not that it will probably kill you if you don't. And they vacuum your car which is terrific.

  Lynn Wallace
6 years ago
This place is amazing. Quick, honest, and great service. I won't take my car anywhere else. The owner is in there a lot so this franchise location runs like a well-oiled machine (no pun intended).

  Steve G.
7 years ago
I visited this location the first week of December 2016, during the two hours that my vehicle was in the bay the employee knocked the wires off my starter and couldn't reconnect them. When after two hours passed they finally connected the wires, and I was able to drive away. The next day I noticed an oil spot under my truck and for the next two weeks my truck leaked oil. I contacted customer service and they only passed my complaint along to the owner of the franchise. I eventually went to a mechanic to get my truck looked at in order to avoid permanent damage to my truck. Don't go to this place if you want fast service or your vehicle to come back to you with no issues.

  Christina Plumley
4 years ago
Got an oil change before our road trip to Ohio. Get an hour into our trip and the check engine light comes on. Luckily found a garage open at 10pm and find out our oil was way overfilled past what it should be. Not sure how they messed up something so simple when they specialize in oil changes but this really caused a lot of issues for us. Better off going literally anywhere else if this is how careless they are.

  Tracy Cessna
5 years ago
Always fast, helpful and friendly!! I have gone here for 2 oil changes and will be back. Lounge is very comfortable and they have free wi-fi to use while there.

  Fola Bamidele
3 years ago
So easy for newbies taking their cars for oil change and other fluid too up for the first time. The staff are also very nice and explain each detail to you.

  Naomi Richardson
2 years ago
Fast and friendly!! Great first time experience and will definitely go back for my next oil change!!

  Kent B
10 years ago
Always had a good experience. I used to go to another place and I ALWAYS ended up with small oil spots on my driveway from the drain plug for a day or two after an oil change. That has never been an issue with Jiffy Lube.