Isringhausen Mercedes-Benz
4.4 (17)
229 E Jefferson St, Springfield, IL 62701
(217) 522-4634
isringhausenmb.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andy Fields
5 months ago
I had a great experience buying my new Mercedes. Mike Carver was my sales person. Mike made the whole process fun and easy. I will say though, I already knew I wanted the car. I just got lucky to find it from a good Mercedes dealer.Thank you for such a nice experience!Andy Fields
Larry Kwiecinski
6 days ago
We brought our Sprinter in for service and Andrew at the desk did an excellent job of explaining the repairs. The tech team did a great job of completing the repairs in a timely manner.
Judy Lane
4 months ago
Everyone at Isringhausen has been friendly and courteous throughout this experience. I want to thank Mike Carver for his time and patience with me. He explained the technology part of the car in detail. Often having to explain it to me more than once. Bless his heart.
Paul Kiel
3 months ago
Always great sales and service at Isringhausen. Ike did a great job throughout the sales process keeping us informed and helping with questions. Sean also does a great job in finance.
Abdulhamid Ahmed
5 months ago
Great dealership and even better staff! Mike Carver made the experience of buying a new vehicle so easy and enjoyable that we ended up going back for a second one a couple days later.
Richard Boyles
7 months ago
Michael Carver was great to work with. He worked to get me the best trade value possible and was instrumental in getting my deal completed quickly, as I had some time constraints and was in and out of the dealership in less than an hour!Cheers!
Brian Keller
a year ago
Had a terrific experience dealing with my salesman Mike Carver and Isringhausen Imports. From my first call Mike Carver was 100% on top of everything. No games , just strait talk and got my deal done. Mike took care of everything over the phone and I flew in the next day to pick it up. Mike had everything ready and I was in and out in no time. Thanks to Mike Carver and Isringhausen Imports for the great deal on my 2022 Sprinter 4x4.
Kevin Wilson
3 months ago
Mike Carver was the absolute best. He is very helpful and knowledgeable of the vehicles.
Vitaliy Avramenko
a year ago
Unfortunately I have to give this place a 1 star. We flew in to pick up a E43 AMG with under 7K miles that we reserved.However, after test driving and looking at it with their mechanic, it had major issues with it. Such as rust, major scrapped rim, and mechanic said the rotors needed to be fully replaced.Long story short they offered only $1K off and I would have to due my own repairs! I agreed to take that liability if they will mail me the brake rotors like they proposed initially. But they would not due that.Also car has a major vibration while brakingThe car had a few more issues so I had to walk away but that s sad that they treat their customers without any understanding or consideration . After all we flew in to buy it after the sales rep said the car is in Mint and NEW condition!Be very careful with this place.
Gregg Scheller
8 months ago
This is the second Certified Mercedes Benz that I have purchased from Isringhausen. Both were delivered to my St. Louis location promptly and Mike Carver was professional and responsive. I would buy another from them!
Leigh Grannan
4 days ago
Joe is wonderful! Such an easy process!
sj mbring
2 years ago
Isringhausen s Service Department is outstanding. We were traveling through the area and had an emergency issue with our Mercedes Sprinter based motorhome. We arrived late in the afternoon. Rather than say they couldn t fit us in until the next day, Andrew in the Service Department immediately helped us. The technician started working on the problem right away and accurately diagnosed our problem. It took several hours to repair, forcing their team to stay after hours to fix our vehicle and get us back on the road the same day. Everyone on their staff were friendly and helpful. They competently fixed the problem and charged a very reasonable fee, with no extra charges due to keeping the team overtime. We were clearly at their mercy, but they stepped up to resolve our problem and didn t overcharge us or take advantage of us at all. Thanks for being so outstanding, and we re sorry we have kept you so late that night, Andrew!
Karen Lane
2 years ago
Great experience...Andrew in the Service Department was helpful and kept me informed on what was going on.
Jesse Foster
a year ago
Relly fun experince cars from Dubai and a 2,600,000 plus car
Sailesh Gilakamsetty
a year ago
Very Rude and unprofessional staff to do business
Brad K
2 years ago
Everything I expected.