Hiller Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  manasseh pierce
4 weeks ago
Bought 4 new tires online. The start was a little rough as they didn't have my order entered into the system yet but after that got done they got right to my car and got to work. Industry Standard times at an hour and a half for all 4 tires. Tried to sell me on a warranty I didn't need as the tires come with a limited warranty and a alignment, which is industry standard as well. Overall a decent experience, knew locals well and from what I observed and seemed to listen and take customers concerns into consideration. I will return for other services in the future and keep tabs on Hiller.

  Rich Pitchford
3 months ago
Ordered, paid, and made installation appointment for 4 new tires on Goodyear site. Really good tires for great price. The service at Hiller was very courteous, friendly, and timely. Free coffee, enjoyable chat, and clean, professional shop made the 90 minutes, door to door, pass quickly. Thanks again!

  Marjorie Hoffman
2 weeks ago
Two of the four lugs nuts sheared off one of our car's tire while driving between St Louis and Chicago. We were able to get towed to Springfield and Hiller Automotive was able to get the car in as soon as their doors opened in the morning without an appointment. The car was fixed within 4 hours and we were able to drive home that day.

  Amie Hernandez
3 months ago
The help I received at Hiller automotive was beyond exceptional! I am a midwife in Bloominton and was down in Springfield doing prenatal visits when I had a flat tire. I called a couple of other places first and they didn t sound very friendly or helpful with working me in. When I called Hiller to see if they could get me in, they were very friendly and reassuring and had my tire fixed within about an hour and got me back on the road again. I am so thankful for their kindness and exceptional service!Amie Hernandez

  Guy Bergschneider
4 months ago
Greg fit me in for a check on my rapidly failing, 4 year old Honda Accord battery without an appointment during their lunch hour. They gave me a quick diagnostic even though they were learning a new computer system. They installed a new Interstate Battery the following day and everything is working great now.Thank you for the quick turnaround. I had also previously had them replace an upper control arm on my right front tire and they did a good job on it also. 2 years later no issues.

  Rich Miller
a month ago
Great and prompt service. Love this dog-friendly place with wi-fi. Also, they have a corporate policy that treats women fairly, so I always suggest to women I know that they should go there. Never had a single complaint, always praise. Keep up the good work!

  Debra Kunkel
a month ago
Went in for a front end alignment. The service was friendly and waited while they performed the service. Areas were clean and comfortable. My car is back on the road with no issues. I will definitely refer friends.

  Floyd Buckley
3 days ago
This was my first visit to Hiller automotive in Springfield and it won't be my last! Made me feel like they truly appreciated my business. I highly recommend Hiller!

  Lisa Hagen
5 months ago
I visited Hillier on S MacArthur today to have my battery replaced at the last minute. They totally understood my urgent situation and handled it professionally which put me at ease. The mechanic was very pleasant and professional as well. Thanks for the great service today!! I can't thank you enough.Service: Auto battery replacementService: Auto battery replacement

  Shelly M. Borgognone
2 weeks ago
Great service and prices. The guys are awesome. Wonderful atmosphere that makes you feel like you are amongst friends. Hiller Automotive is my forever place

  Kara Krasucki
5 months ago
After my dealership quoted me $100, non refundable, just to diagnose an issue with the lock on my passenger door my Dad told me about Hiller Automotive (Goodyear). I have since been back multiple times, for the right reasons!! They diagnosed and fixed the lock while doing an oil change and I didn't even break $40 cost. They helped secure a loose piece of my bumper guard for no charge. It sounded terrible and I was terrified of what could be wrong. "Just some plastic needing to be put in its place!" They said. I've had my tires replaced and rotated through them as well as two oil changes a year. This most recent visit I needed my brake light replaced, I happened to have an extra bulb in my glove box and they replaced it for me and did an oil change and my total was $27. Sure, some things cost more. Yes, there was a sale going on several of the times I have been there. But, it is important to note that they do not price gouge like my dealership has done in the past. They don't talk down to me when I'm not familiar with something. They educate me if I ask or they just fix what needs fixing and tell me to have a nice day. The waiting room is comfortable and all of the staff are extremely friendly. They remember me and bring up stories we shared in the past. They remembered I was getting married and asked how it went the next time I was in. And we now know everyones pets. Friendliness like that cannot be taught in the workplace, you either have it or you don't. These guys do. Plus my Dad is happy because he trusts them to not put his daughter in an unsafe vehicle just to make a buck. Everyone wins.

  Don Woods
2 months ago
Went in with no appointment for slow leak in tire. Was informed I was 1/2 hour away from getting in so asked if I had time to go to grocery. Did so, got back right at 1/2 hour and got right in. Repair completed quickly and price was reasonable. Have custom wheels which have lock out lug nuts requiring special socket, which I left on passenger seat. Service tech didn't put it back, I forgot to check when I got the car back and didn't think about it till much later that night, well after close. Sent a text to number on web site and manager got right back assuring me they would be found in AM. Went by shortly after they opened (7:30) but tech didn't get till 9 and they weren't visible in the work station. Got a text later in day that they had been found and were ready for pick up. All's well that ends well and without this small glitch would have been 5 star rating. Would return if I needed service again. Might suggest putting in a Wi-Fi hotspot as there is no data service (wifi or otherwise) available in customer waiting area.

  Art Caban
6 months ago
I recommended Hiller Automotive to anyone who asks for a reliable, honest mechanic. Those who have done so, have had no complaints about the work done or about the staff who serve them. I have had some pretty big jobs done on my car and am extremely pleased by the results. They're professional mechanics who take pride in their work. My hats off to Greg and Eddie: good people.Services: Air & cabin filter replacement, Auto engine tuning, Engine repair, Oil change

  Msjleejl Lee
5 months ago
This place helped me when no one else was available. My car started acting silly, not accelerating properly and my engine was misfiring. I called this place to explain my problem and they told me to bring my car right in! They diagnosed the problem and had my car back up and running correctly within a few hours. The staff was knowledgeable, professional and friendly. I'd definitely recommend giving them a call if you're having any issues with your vehicle. Thanks again Hiller Automotive!

  LaChelle Pittman
a month ago
The service guy thoroughly went through everything included the prices and explain the importance of each one when I needed to know about my issues with my vehicle. Thumbs up all the way!

  Joe Mitchell
3 weeks ago
Service was friendly and the diagnosis of my car repair was accurate. Manager at the counter was efficient. Strongly recommend.

  Scott Perrin
5 months ago
I had no choice but to give one star, apparently you can't give no stars. The short story. Went here out of convenience, charged me $4700 for repairs, quoted 3 days, in total took 2 weeks between several trips there, all while missing work cause of it. And they still didn't fix it, I had to take it to another shop in St Louis. Who had it a couple hours and it was done right. This place is ridiculous, Incompetent, expensive and in general a joke. And Greg the store manager, well he leaves a lot to be desired from a customer service stand point. So if you find yourself here, good luckServices: Engine repair, Oil change

  Morgan Murphy
3 weeks ago
I was passing through Springfield and had an issue with my truck. Hiller Automotive took care of everything. I would highly recommend them for anybody needing work done in the Springfield area.

  TJ Anthony
7 months ago
Greg and his team at Hiller have kept my van running strong for almost 300,000 miles now. Great communication, fair dealing, and honest effort to find the most cost-effective solution to get me back safely on the road is what I ve come to expect. This time it was complicated engine work, but from that to brakes and tires, they ve never let me down.Service: Engine repair

  Nathan McCann
6 months ago
Came in late in the afternoon for a complete suspension replacement and engine check and they got my quote to me quickly and had the suspension done the next day. Runs great, and they they were awesome to work with. Will be back.

  Delia Tereba
6 months ago
We were visiting from out of town, and one of our headlights went out. We weren t able to repair it ourselves and stopped in to Hiller Automotive and they were so accommodating. They fit us right in and fixed the problem within minutes. All the staff we encountered were very gracious, and I would recommend this place to anyone.Service: General repairs & maintenanceService: General repairs & maintenance

  Hannah Thompson
8 months ago
My experience at Hiller Automative was the best I've had with any mechanic to date!! After running into car problems as I was passing through from out of town, Greg went above and beyond to determine the cause of the problems, repair it swiftly, and even provide helpful communication for my mechanic back home. He was extremely kind, reasonable, concerned for my safety and my vehicle, and I was so grateful for the experience that I'm tempted to drive all the way to Springfield from Chicago for future mechanic work! I cannot recommend Hiller highly enough.

  Ashley Krstulovich
8 months ago
First let me say, I ALWAYS bring my vehicle to Hiller Automotive. And I always will. The quality, expertise, and service are perfection. I am always treated with respect, taken care of swiftly, all the while they make sure to keep me informed of my vehicle s needs and concerns.Greg, at the front, is a saint and every business would be lucky to have him. I cannot say enough good things about this man.I love Hiller, I ll be back again, and I always encourage others to check them out, too!!!Services: Tires, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Vehicle safety inspection, Oil change

  Randy Knox
2 weeks ago
Happy with the service i recieved from Greg and the gang to replace my front brakes . Was done in acceptable time. Thanks

  Aaron
2 months ago
The Best place to get vehicle repair or tires, Eddie and Greg are very knowledgeable and respectful, I will definitely recommend them and look to be doing business with them for many years.

  Will Simmons
2 months ago
Came in for a tire showing low on the TPMS. Knew I d probably have to wait but, they got me right in and found a small piece of a screw in the tire. Got it fixed in no time.

  Valerie Keener
2 months ago
I bought tires this afternoon. The people were friendly, listened to my needs and completed the work promptly!

  George Martin
4 months ago
Have been going to Hiller Automotive for quite a few years. Great staff and they do good work.

  Scott Speckhart
6 months ago
Fast friendly service. They went the extra mile to make sure that I was happy with their service and to make me a repeat customer. I will be giving them my tire business again!!Service: TiresService: Tires

  Leslie Ardebili
3 months ago
Have taken several vehicles here and the service has always been thorough and pleasant.