Green Subaru Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Fred Pitwater
a week ago
2nd time here for an oil change. Great experience both times. Special shout out to Austin who coordinated everything. He is excellent and makes the whole experience rewarding. As a fellow car enthusiast I appreciate his knowledge, enthusiasm and professionalism.

  Cindy Lachel
6 days ago
I arrived an hour early and they took care of me right away. I was informed via text(while I waited) at the halfway point and then when complete. They gave me recommendations for future work , washed my car, reset the clock(which I kept forgetting to do) and applied a coupon. I was there less than an hour. Very happy

  Erica Elaine
a week ago
Everyone here is great! They are super friendly and helpful. I had to deduct one star though for the on hold music and the length of time I had to listen to it before someone answers the phone. I understand it's busy and there's other people that need rhings, but that jingle makes it almost unbearable!

  Chris Griffith
a month ago
Ok to their credit, any work has been completed successfully and has been good quality. Their alignment service is still perfection many miles later.They forget to get back to you with questions. They don't give you all of the information.I get better answers on how to properly maintain my car by calling Subaru Service Centers in other states.The guys at the counter are cool, but whenever I call I always feel run around and forgot about.

  James McAlexander
a week ago
As usual, Austin and other service providers were very helpful. Austin kept us informed about about every step of taking care of our Subaru.

  Lydia Balk
a month ago
Drove 5 hours to get to Green's. Service person's were very friendly and informative. Asked if they could complete additional maintenance before proceeding. Offered the numbers of hours needed for repairs, pricing and parts needed. Very appreciative of all involved.

  Brenda Pros
3 months ago
The service I received from Green Subaru was excellent! My service advisor Cody explained everything that was going to be done and made my husband and I feel very comfortable in the waiting room. Afterwards Cody made sure I understood all of the services and was quick to answer all of the questions I had. I'm so happy that I bought a Subaru!

  TJ Phoenix
2 months ago
I had oil change and tire rotation and it was done quicker than I expected. I really liked that I got texts when they were about halfway done. Also when I got my car back the tech went thru and explained what may need to be replaced for safety reasons. I felt like I was genuinely cared for.

  Donna Condee
5 months ago
Communication with service department was excellent with frequent text messages to keep us updated on the progress of the work. The work was completed much sooner than I had anticipated which was greatly appreciated.I have only one suggestion... I have dealt with another dealership where my car was always washed as a routine part of any service work done, and I was expecting that from Subaru.

  Linda Basden
2 weeks ago
Friendly and courteous staff. Explained everything to be done and the costs involved. Nice to have the extra of running it through the wash and vacuuming. I also liked the messaging while it was being serviced.

  Linda Shields
2 months ago
Easy to schedule my appointment. Service person was waiting for me when I drove in. Verified work to be done. After completion, a service person went over what was done. Service person walked me out to my car and explained a few operating procedures I had questions about.

  Tyler Gansky
2 weeks ago
Austin N from the service department at Green Subaru is top shelf! He made sure my experience was smooth & painless, all while walking me through the reasoning for repair needs & their costs. After another service shop turned me away, Austin was quick to address the problem and have it fixed accordingly. 10/10 would recommend Austin & the team at Green Subaru.

  John Crawford
3 months ago
We came off a really bad experience at another Subaru dealer and happily found Green Subaru. Our service experience was wonderful and you staff was courteous and very helpful. I recommended you to my son who owns a Subaru as well.

  Krystalynn Lyden
4 months ago
I recently had taken my car to a Take5 that had completely drained my transmission fluid and I was so worried. Green Subaru was very meticulous with the initial inspection of my car and constantly stayed in contact with me to make sure I was as up to date as possible through the whole process. I really appreciated the whole experience.

  Kelly Masters
3 months ago
I utilized the shuttle to go to lunch during my service. The shuttle experience was good, my car was taken in to be serviced at the appropriate time, and I was notified via text throughout on the status. Shuttle prompt and picking me up and I was in and out when I got back to the dealership.

  Michael Diefenback
3 months ago
Easy simple service friendly staff got me in and out in about 30 minutes. They explained everything they did and advised me how well my vehicle did on inspection. Very happy with my experience.

  Melanie Barnes
2 months ago
I have been using green for my car needs for the past 15 years! They have always been good to me! They are fair, the service is good and people are friendly!

  Bunny Slouf
4 months ago
Oil change and tire rotation were perfect, but they would not try to do the Dec 11th software update after I told them it didn't work at home. I was told I had to do it at home, tried again over several different hour time frames and I kept getting "error" or "no server response" I had full wifi icon on Outback. Called the number in email instructions and they couldn't straighten it out, said somebody else will call me in 2 days. Disappointed with update service.

  A. M.
4 months ago
I have always received excellent service at a reasonable price at Green Subaru. I feel as if the service technicians care about my car and my safety. Green Subaru Service Center has my highest recommendation.Services: General repairs & maintenance, Tire rotationsServices: General repairs & maintenance, Tire rotations

  HONEY Cottingham
4 months ago
Cody answered all my questions and got the parts that was needed to fix the drivers seat of my car.. He was very friendly and helpful. Cody kept me up to date on what was needed on my car.

  Helen Moose
a month ago
Excellent service. They kept me informed on the progress. Appreciated the direct communication on my phone via text.

  Cindy Garretson
8 months ago
They were quick and efficient. I had an appointment and didn't have to wait. Everyone I dealt with was extremely courteous. I really like the sticker they put in the window for the next service date. Every other car I've had you could barely read those. This is typed and easy to see. Altogether this was a step above any other oil change I've ever had at any other dealership!Service: Auto maintenance

  martha reiter
2 months ago
They were very prompt to get my vehicle in to look at it and was fixed within a matter of minutes. Great job green.

  Zhipeng Mike Cheng
4 months ago
Austin planned everything so well from ordering parts to conducting draw tests. My car was fixed in a week or so, a lot faster than I'd ever imagine: )

  Jenni Varga
4 months ago
Austin was awesome. Very caring, understanding, and willing to go above and beyond for me. I would strongly recommend their service and team.

  Rose Brunsman
6 days ago
Everyone at Green Subaru was friendly and pleasant and did a good job on my car

  PATRICIA NAGEL
2 months ago
Arrived a day early for my appointment (all my mistake!) but they got me in and taken care of so I didn't have to make a second trip! Appreciated it so much!

  Joann Conrad
2 months ago
Great but the disconnect between the answering calls center and actually getting to service is s not good. Luckily service center managers gave me their phone numbers.

  Duster Lover
2 weeks ago
Courteous and prompt resolution of an issue that occurred as we were leaving on an extended trip.A pleasure to work with.

  Sandra Reynolds
5 months ago
My service representative was great. He was extremely helpful and kind. I have never had such a great experience before