Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patricia Blankenship
4 months ago
Great experience from setting the appointment to my car being done. They were polite, got my car in & out quickly, price was great, the business was clean & in a good location. I will definitely be a repeat customer for all my Stingers needs.
Zack
4 months ago
Helped my wife get back on the road when she had problems while passing through Springfield. Despite being busy and fully booked, they took the time to listen to her, quickly saw it was an easy fix, and were able to accommodate the job and they even put air in her tires. Highly recommend. Professional and kind.
Aj Brown
2 months ago
Buddy of mine told me to come here for car help since I just purchased an Audi. These gentleman here are very professional, quick, and knowledgeable. I am very happy I came here to get work done on my audi. Thanks guys yall rock! And hey they weren't even snooty at all. I say that because the other two dealerships I tried for help wouldn't even give me the time of day. Thanks again guys.
Jason Deverick
3 weeks ago
My wife and I have had them a couple of times in the past and its good service.
Lori BOTTRELL
6 months ago
Floyd s is a great place to take your vehicles! They are very nice, know their cars, and don t overcharge you! A great place to go!!! I highly recommend them!!!
Elizabeth Bazan
a week ago
We won't take our cars anywhere else. Great friendly service and honest diagnositcs. Not sure if it is the cheapest place in town, but reasonable and reliable.
Kathy Kinscherff Park
5 months ago
Floyd brothers are the best! They are top notch when it comes to repairing and maintaining my car.
Anne Hallowell
a year ago
I am so thankful that I found Floyd Imports! Dave was so kind and he got me right in and fixed the issue in no time. His fees were more than fair and their customer service is A+. I will be going to them from now on. I would recommend them in a heartbeat! Thank you to Dave and his team!
James Andrews
11 months ago
In for normal oil change and received a call from Floyd s letting me know rear pads on car needed replaced and informing me that if done wouldn t have to replace rotors thought that was heads up on there part saving me the cost of rotors . Thanks a lot for keeping us safe we always speak highly of your BusinessServices: Brakes, Oil changeServices: Brakes, Oil change
Ty Anderson
a year ago
Took my sons Volvo in for a repair, car had a dead miss. Was told they could not take motor apart to diagnose and told me it needed a new motor. They advised they were not interested in doing the work if I ordered a motor. Took to a 3rd shop in Decatur for another opinion, he replaced spark plugs and a coil pack. Car runs great at a small fraction of cost. I was almost convinced we needed a $2k motor + $2k in labor. Glad I didn't listen to Floyds.Service: General repairs & maintenance
Deborah Albright
9 months ago
Dave and Eric provide excellent advise and service. I have been taking my cars there for years. They provide consistently great service.
Bill
2 years ago
I wouldn't take my old Volvo anywhere else to have repairs done. They are very professional, courteous, and above all are honest. They won't try and sell you something that you don't need like a dealership would. Been taking my vehicles to Floyd's since they were on Stevenson Drive. Finding a good, honest mechanic is no different than choosing a Dr. Not sure what I'll do when they retire. I'm hoping that one of their sons will take control of the business.Services: General repairs & maintenance, Auto engine diagnostic, Oil change
Nick Jones
a year ago
We have always been super happy with the service provided by Floyd s and will continue to go to them whenever our vehicles require services. The only issue we have is they are so good and in such high demand that often it s hard to book appointments less than a week out.
Missy Beckman
11 months ago
Took car in due to service lights on in car and a bad tire. Was told a bad seal and nothing wrong so they reset the lights. A week later the bad tire had a blowout and all service lights came back on. Wondering if they actually serviced it at all, car is still making a weird sound.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Sitko Chiropractic
5 years ago
I could not be more pleased with the service and care I received at Floyd s. Dave takes great care of me. They completed an oil change on my Mercedes and I feel like my car is running as if it s brand new. I will continue to use them. Highly recommend!
Todd Goebel
5 years ago
Terrific/Honest Mechanics. I first met these guys 10+ years ago. My old mechanic was not sure he'd be able to fix my Audi and referred me to Dave and Eric. They are great. They won't try to charge you for stuff you don't need and they take pride in their work. They truly care about their customers.
Andrew Surratt
7 years ago
Recently took my daughter's first car to them after a referral from Landmark. Best decision we've made so far with this car. They were fast, affordable (by a wide margin) and very accommodating. We needed new struts and not only did we have them installed in less than 48hrs, additional corresponding parts were replaced as they were worn at no charge. We only just met these gentlemen, but they were already treating us like long standing customers. They will have my business until the wheels fall off this car.
Caroline Mann
4 years ago
I love Floyd's Imports! I've had my Mercedes for 2 years and my mechanic at Car X recommended them to me, it was the best recommendation I've gotten. They know their stuff and are very honest and even found the cheapest price on the parts that I needed.
Kari Floyd
2 years ago
Best shop in town! Won t take my cars anywhere else. Honest, friendly, reasonably priced, highly qualified and competent. All around good dudes. I recommend Floyd Imports to everyone. Even people who don t have cars. Like small children and dogs. Services: Tires, General repairs & maintenance, Brakes, Oil changeServices: Tires, General repairs & maintenance, Brakes, Oil change
Matt Madonia
a year ago
I have been going to Floyd's for years. They do great work and are always honest and fair. We all know how difficult that can be to find these days!I would highly recommend Floyd's to anyone!
Dillon Blankenship
a year ago
Liars and scammers. Don t tell me you can do a job. bill me for a tow. And then tell me you can t. Absolutely ridiculous. EDIT. Yes. I did inform you the key was broken. It ISNT broken in the ignition, so clearly you didn t even LOOK at my car. You said that wasn t an issue. That was the lie. I ve paid for 3 tows at this point. So whatever kickback you get from the tow trucks is the scam. Didn t charge me for the tow like I don t have a bill charged to my account
Eboni Harris
4 years ago
This a great shop for imports! They are fair, the labor prices are reasonable and they do not try to oversell you. A very fair and friendly shop for women, you dont have to worry about being taken advantage of. I would send my Grandmother here, I can't offer a better review than that.
Doug Watret
2 years ago
What can I say? These guys are great! They do very good work and are done in a timely fashion. Very happy with their rates. I would highly recommend them for any import car work.
Kim Mac
3 years ago
I have been a loyal Floyd Imports customer starting 2 cars ago! When on my first visit I thought I needed new brakes, they assured me I was good for another 5,000 miles or so, I knew this was an honest bunch of guys! Been going back ever since and refer everyone I know who has an import to the Floyd boys!
CP Williams
4 years ago
Most import drivers feel like they have to go back to the dealer. Floyd's is so much better then many of the import dealers I've dealt with in the central Illinois region. They have managed to fix my car's when other people have not been able to. I cannot stress how much happier my family is with our cars now that I have someone who knows what they're doing keeping them up. If you have an import car and have not used Floyd's you need to give him a try
Luke Lack
7 years ago
The good:I heard great things about these guys and 99% of it was true. They were very polite, timely, and seemed very knowledgeable. They explained what was wrong, how much it would be, and what OEM parts they would use. They were great about working with my wacky schedule and letting me pay by card over the phone, and later pick up my car around midnight when I got off work.The bad:Three trips and my car was still having the same problem. First it was $600 to replace several valves and hoses to attempt to fix the vaccum leak causing my Volkswagen Jetta to have stiff breaks and run horribly. The next day, it began the same thing and I called and booked another appointment a week out. The next trip I paid $80 for another valve and hose - they were nice enough to not charge me labor. This time they assured me they has then replaced every plastic and rubber piece that could go wrong with the vaccum problem. Same thing, the next day, brakes once again got hard, idled roughly, and sounded horrible.I called back and scheduled an appointment again and they said they weren't sure what it could be and would have to look at it. I ended up reading it away before my appointment, a week and a half out, came.Nothing against these guys, I would possibly do business with them again, but in the end, 3 stars because I was out $680 with the exact same problem. I gave them 3 stars because I felt that they were very fair and honest, just as I had heard. I took away the 2 because of obviously the mechanical problems still existing.
Lori Schrock
13 years ago
If you own a vehicle that is an import, you will definitely want to do business here. I have taken my BMW, Lexus, and Audi to Floyd's and they have always serviced my cars with 100% satisfaction. They are very honest, professional, and they don't over charge like Green and the other dealerships around. This place is by far the best repair shop in central Illinois!!!Lori Houston
kayden Rittenhouse
2 years ago
Eric and Dave and all of the staff are HANDS DOWN THE BEST IN TOWN. They are ALWAYS helpful for big and small problems, they are friendly, they have HDTV on in their waiting room, so while they do the work fixing your ride you can day dream about buying a beach house instead of the bill... speaking of the bill they are ALWAYS FAIR & REASONABLE & honestly should probably charge more for the great job they do!
Vince Roemer
9 years ago
Floyd's came very highly recommended, but I had a rough introduction to them by way of an undiagnosed problem and a faulty part.In the end, all was made exactly right, and I have great respect for the collective years of experience and the face-value forthrightness of everyone on board.These guys are top-shelf professionals, and my nearly-old-enough-to-vote BMW is happy again.
Randy Hires
5 years ago
Have used the guys ever since I started driving German cars. They came highly recommended and I would HIGHLY recommended them. Very honest and trustworthy guys. They take great care of you.