Carquest Auto Parts - CARQUEST OF SPRINGFIELD

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bob Zettler
2 years ago
The staff were very understanding and helpful.UPDATE 062921Well I came by today as I am having issues with my A/C, yes, the new Trailblazer, and hoped it just needs a recharge.Well the gentleman inside was very, very helpful and even came out to make sure I was doing it correctly!Now that's service.Anyway, I did my first ever recharge of freon into a vehicles system (see new attached photo) and hope it works.In any case, thank you CarQuest on MacArthur Blvd for your counsel and assistance.

  Sean Me
2 years ago
Got a sealed lead battery from Indiana advance auto 3 days ago. Brought it here to do an exchange because I am over the road. The sealed battery leaked battery acid and I wanted a fresh one that had no leaked. 1st guy started to say how it is my fault because it was was tilted over. I was under the impression sealed batteries didnt leak so this could of been my mistake. I still asked to havr a replacement. 2nd guy brought me one that was 5 over months older then the one I brought in. I tested it at home had 60% charge so i charged it and did a test and it failed. Closer inspection of the battery terminals it looks like it was already connected to truck. Not sure it it was but it failed battery test Smh i will go to STL to try my luck. Carquest and advanced auto are the same company when using the advance auto they website they reference Carquest for store pick ups.

  Jack Clifford
a year ago
I stopped by your store as I have before, one reason because you have great people. Today I needed oil AJ was behind the counter. Because I was looking for specific oil and was greatly surprised of your price,and since I was there and AJ was so courteous and professional I ordered a special part for my Cobra, can't say enough Thank you Car Quest.

  Todd A. Rutter (Todd R.)
a year ago
Very knowledgeable clerk who explained what could cause my Emmission System Control warning light to come on. He offered to hook up their OBD scanner but warned it would reset the codes. I declined since it was going into the shop in a couple of days.

  Robert Atkinson
2 years ago
Took in car with a year and half old battery I purchased at CarQuest, that would not hold charge. Instead of replacing battery under warranty, they blamed it on an electrical draw. I took it to service garage. No electrical draw. Bad battery cell. It cost me about 300.00 to find out there was no electrical draw. The battery had a bad cell in it. Terrible customer service!

  Haley Skye
5 years ago
I can't tell you how grateful I am for this place and the helpful staff that run it. I borrowed a car for a doctor's appointment out of town and the power steering was messing up so I stopped here and Ralph helped me fix it when I didn't know how to. I don't think I've ever met a nicer person. It's good to know that there are still amazing people in this world and they work at CarQuest.

  cynde B
4 years ago
If people say they are going to help you, then they should help you! Not not help everyone else n act like your not still standing there! Get someone that takes the order of the people that come in not do what you want! Old people! Move on.....

  Eternalfriday
3 years ago
Great place. Get your battery here. Helpful staff like CJ will put it in correctly.

  josh jones
5 years ago
Helpful staff and large inventory. Only lacking five stars due awkward location. It would be very easy to miss

  william dixon
5 years ago
Good store, helpful staff. Clean orderly has tons of parts. Easily accessible.

  Pete
4 years ago
Made me up some hydraulic line plugs... Otherwise when rebuilding excavator arm... It'd blast all over and make a mess..

  Stryker Cobra
4 years ago
Great staff. Never fails to help,great customer service.

  Jonathon westwood
5 years ago
That james cagle really knows his parts, great customer service!

  Mike Clark
2 years ago
I could build the part myself for the price they are asking. Do your research first people!!

  Dennis Pocklington
6 years ago
Very helpful people will help find the part you need others can't

  Lucas McDowell
3 years ago
So helpful and polite versus other locations nearby

  Matthew Gates
4 years ago
I like Carquest for their prices, friendly and helpful employees.

  DJ89 Brinkley
5 years ago
Love this place mr. Ralph is awesome

  Samanatha Sherrock
5 years ago
Very friendly and helpful staff

  Rebekah Harris
3 years ago
Worst customer service ever!

  Thomas Ludwig
3 years ago
Installed the battery in nothing flat thanks

  Larry Emmert
5 years ago
Great place, great price

  Chase
3 years ago
Staffing seems adequate

  Joe (Jtay)
2 years ago
Great delivery

  Raven Mc
4 years ago
I love my car

  Terry Woods
7 years ago
Very knowledgeable