Charlie's Fast Lube - Sparta
4.4 (103)
10 Northtown Dr, Sparta, IL 62286
(618) 443-6112
charliesfastlubesparta.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandi Brown
a month ago
I started coming here back when I got my 2019 Chevy Equinox. The employees here are always nice, professional, detailed, and they don't try to swindle you. Yesterday, Saturday March 2nd, they were busy, I had to get an oil change, because I have a long road trip coming up, and I was exactly on the milage to get a new change. I was the third vehicle in line, and one of the employees came out to let me know it was going to be a while, but was very professional. They were quick, and did my oil change professionally. James (I think that was his name) apologized about the wait, which was unnecessary, because it's Saturday, you're going to be busy. I really appreciate how they communicate with their customers, and how they offer coupons. I will continue to come here. Thank you all for being professional, and taking care of my Elenore (the Equinox).
james fillinger
a month ago
Great greeting, showed that I needed certain other services and provided proof. Jacob in Sparta location was great handling the work I needed done. Will definitely be a return customer.
Donald Moeser
5 months ago
Went out of their way to get everything done properly on my 48 Plymouth. Took care of the extra issues dealing with an older car to make sure everything was in good order
Mary Martin Wittenbrink
a month ago
Employees were very kind, knowledgeable and thorough...was not a long wait. Afterwards, Employee sat down with me, explained what they did, what they found, what my car needed done to itI appreciated that...
Crazy Grandma
2 months ago
Great place! Fast service and super friendly people! Very informative about what my car needed. I definitely will go back for my oil change. Thumbs up to them!
o's cars
2 weeks ago
Nice people but they could not get the oil filter off of my car. So I had to pay for oil and then take it to another place to pay them to change the filter and top off the oil. So a pretty big waste of time and money
Kala Kessler
4 months ago
Great service. They also have a military discount, which made things much affordable. The discount was also available to firefighters and police officers.
Robert Coke
a month ago
The staff is extremely friendly and helpful. I enjoy doing business with them..
Paul Krantz
4 months ago
The guys always do a great job I have several several vehicles no complaints in and out quick.
Angelique Gearhart
6 months ago
Been getting my oil changed here for some time never had a problem until Thursday. I did come in 20 minutes before closing and I didn t know that or I wouldn t of got it done but they rushed the service, didn t check any other fluids, or tire pressure, I had to ask for my tire to be aired up. (Tire light was on) The oil change was super fast less then 10 minutes so I was done before they actually were to close. Just made me question if the job was done correctly or if my oil was actually changed. Also noted when I pulled in the guy was holding a baby in the garage area with I m assuming his wife or girlfriend and no one was doing anything the other two workers were working on a car outside of the shop in the parking lot. They guy was definitely bothered I was there. The service rubbed me the wrong way. Used to get great service from where when RJ worked there prolly won t be back
Barbara Page
3 months ago
Been here 3 times and everytime they have been friendly with goid service. Will continue to use them for my oil changes.
Don Houchins
3 months ago
Quick courtesy let me know about all problems with my vehicle everyone should use this place for their vehicles!
Luke Schaefer
3 months ago
I pay you too do the oil change why do I need to leave you a review. And I did not give permission to harrass me on phone.
Victoria Lynn
2 months ago
Fast and friendly service. Great value for price
Barry Greer
a month ago
Always helpful. Appreciate Veteran recognition and discount. Thank you
Nona Shaw
2 months ago
Price is a little high but the people know my name and treat me well!!
Paul Krantz
9 months ago
They inform me of a problem that was under my vehicle something that needed seriously fixed I appreciate it had to take it to a mechanic and get it fixed but really thankful for the information. Great crew.
Jessica Downing
3 months ago
Service was fast and friendly, had a great experience
Charlene VanSant
9 months ago
Went in yesterday for oil change,which they did; however they did not see oil leak by radiator.Lost half of oil they put in.Thanks to Sparta Napa for catching it.Will not use Fast Lube again!!!Service: Oil changeService: Oil change
Kathy Montgomery
3 months ago
Polite, done things in a timely manner with great respect to my needs.
Tom Thornton
2 months ago
Great service. Friendly staff.
Chris Bockhorn
a month ago
Good job as always very fast and convenient
D Witt
a year ago
The workers are nice and they do a fast efficient job. Good place to get my oil changed in a short time.
chris wilson
6 years ago
All of these people leaving 1 and 2 star reviews need to learn what the word scam means. This is a great place with awesome staff. Been coming here a long time and wont take my vehicles anywhere else. They always ask exactly what you want and if they offer you something you dont want, just say no. They are very nice about it. I have confidence in Charlie's and its employees.
peggy r
2 weeks ago
Only place I'll get oil changed! Great people and service. Plus they're fast!
Dana Carnell
7 years ago
Passing threw on my way up north had a strange pull to my right so I pull in worried to death! The crew got me in and had my vehicle on a lift in no time they seen my control arm was about to fall off...crazy they dont even do that kind of work. Heck these guys was so nice I decided to have my hole truck serviced before I even called the tow truck...thanks guys I will be back again and again!!!
Lynn Moore
4 years ago
I'm not one for extra services offered, but in this case I was. My serpentine belt was in really bad shape and if they hadn't checked it I may have been stranded on the side of the road.
dwal
3 weeks ago
Job well done!
Christen Klein
5 years ago
They always do a great job, take great care of my car, and go above and beyond to make sure everything you need done, is done. Will be back. Thanks guys!
Dirk Steelewell
11 years ago
If you are looking for a quick lube that will top off you blinker fluid replace a muffler bearing then this is the place for you. They might even do an Engine flush for you if your lucky. Wouldn't take my lawn mower in there.