Byrider South Holland

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tierra Hayes
6 days ago
Ms. Tonya was very attentive and very polite. She explained everything so well. She made my purchase a great experience for me. She made my decision even better.

  Julius Crockett
4 weeks ago
I got a great car the service was also great the only reason I would not buy again, I always made payments on time never late. I called the one time that I ran into a small problem the person that took the call relate to me that my record was unblemished but they were not able to make able to make any type of arrangements just for a few days.

  Wanda Denise Smith
a week ago
Tanya is the best she took the time to listen to me and worked with me. I feel so confident and happy about my decision to purchase. She is a wonderful asset to the Byryder organization.

  ayanna smith
2 months ago
I really appreciate the service I got from Joe and his guys..I appreciate Joe for his generosity and honesty.. I can tell his posture is not to scam people. So please I will advise anyone to just be patience kind and thorough and with him too too. And try to understand instead of being quick to anger or get confused. Im Just saying the conversation will go much smoother and experience will go much smoother.

  Keyiala Ross
a day ago
I don t like the car service department bob is really dry and mean. Real ghetto location. And apparently it only advertises tire rotation on the corporate site because bob said he wouldn t do it.

  Jaylen Phillips
2 months ago
The repair services department was the best they gave the most efficient help that you could ask for in the business. I had a great non stressful experience because of Ms.Tonya's assistance, it was an easy-going process. The staff was very helpful and polite and understanding of my particular circumstances and helped me find the best vehicle for me. Came in Tuesday and now I'm leaving with the car Friday ready to start bettering my financial future!

  Ke'von Davis
2 months ago
Good people, they are quick and fast with the oil changes. Great customer service and very informative. My wife bought her car from here and she loves her car. If you ever have to go to the service department make sure you talk to Mr.Prentiss or Mr.Joe they will take care of you

  Yanet Mendez
4 weeks ago
Had to come back and change my stars. It does take a very long time to purchase a car. We sat at the lobby for a while. We did purchase a vehicle with them the check engine light came on two weeks later. It was going on and off so we thought it could be the climate which it wasn't there is a few things to fix. It seems like they turn it off while we test drove it. They do have certain months or mileage but obviously we thought everything will be okay since they claimed it would and of course we drove past those miles. We bought the vehicle because we need to get around. Save your money and find something else! They are also very rude once you buy your vehicle so please forget about help.

  Shanee Carr
a month ago
Definitely recommendThey tell you what to look forward to when financing your car, they are strict on making payments on time, they staff was cool Anton worked with me and found just the right vehicle for me, be sure to read what u sign so that if anything goes wrong you wouldn t be surprised

  Lovetta Collins
a month ago
Thanks byrider for the great customer service. The sales woman Tonya was very knowledgeable and helpful in Getting my son Approved for a vehicle. And it didn t take hours like most car lots. Safe to say he s Rolling out in a Nice SUV #GodisAwsome . Come check JDB out . You will not Be disappointed.

  Sonya Lmace
2 months ago
My truck was taken in for a maintenance check & oil change. The job was completed in a very timely manner . The Manager/& Crew was very Professional, Kind & ConsiderateI'll give them an Extra 5 - 's ...

  Phylicia Tarver
4 months ago
Had a seamless experience buying the car. I appreciate both the office & car service staff. They offer the best price I ve ever had for an oil change & answer my questions effectively & efficiently when I call with any. I d personally like to thank Sabrina, my rep & Joe Butera in service. I m glad I bought my car here.

  Syd Sydo
a month ago
My experience with byrider was amazing. They re helpful understanding and willing to work with you in any way shape or form. I recommend for everybody to check out Byrider in south holland for a car. Darian Robinson was amazing help. Call and ask for him to get set up with a nice car

  Karyn Armour
a month ago
They were great answered all my questions and it took no time I really appreciate them

  Daminica Wilder
a week ago
Thank you so much Ms. Tonya for your genuine help. I didn t think I was going to walk out today but she made it possible.

  James Williams
2 months ago
Took a month for a 2 day to a week job. Somebody left they lunch in my car. I cleaned it out b4 I took it in. They have horrible communication skills here. What I was told is what I expected. Not to be prolonged.

  Charisse Coleman
4 months ago
I am in the process of purchasing a vehicle from JD Byrider in South Holland. I will be requesting an inspection report on my vehicle of interest prior to test driving. People have to be armed with knowledge, there are laws out here to protect consumers from dealerships selling lemon vehicles and offer reprieve in the event the car suffers mechanical issues. I know my rights as a consumer, I will communicate any issues in writing to the dealership and expect the same response. If dealership is unable to resolve issues or refuses, simply file a complaint with the Federal Trade Commission and Illinois State Attorney General Office, I work hard for my money and be damned if I'm sold a lemon.

  KNG Kay
2 months ago
Mr. Robinson was very quick with getting me in a car. I appreciate how helpful everyone was during the process making my headache go away. Thanks JD Byrider for the great service

  Natasha Banger
4 months ago
If I could I would give them zero stars. My baby brought a car from here and 3 days later the battery died. They keep the car for 3 days said they looked everything over 2 weeks later the car stop on the expressway I paid $265 tow to get the car back up to Byrider where they continue to tell us because it s a use vehicle it s going to have problems ok that s cool but not cool for engine trouble that cause y all to have to replace the whole engine And radiator then charging you for a radiator. Mike the finance guy was rude and very disrespectful when calling up to the store in my opinion as a general manager he needs to be fired. And to add insult to injury they attempted to call me to make a car purchase smh byrider is yall crazy. Called corporate office to get a copy of her contract just to see if she could get out or return this lemon of a car they don t have a return policy. The contract we could never open. This is crazy no one can help from corporate on down. I don t recommend anyone to purchase from byrider at all.

  Dorrice Williams
5 months ago
It has been a most pleasant experience,the costumer service is excellent. Everyone explained the process to me very clearly. I feel welcomed and very respected by the people that I talked to. So I would definitely recommend this company to others

  Nicole Barrow
5 months ago
Friendly and professional staff. The service was great. Tonya and Alexus went above and beyond to make the process comfortable. I left with a car I like. Wish there were more choices available to choose from, but overall happy with my choice. Satisfied customer.

  Dayja Hunter
4 months ago
Rather I d drove off the lot in a new car or an Uber I can honestly say they made me feel very comfortable enough to be truthful & open! All the staff were super friendly & helps full! I give their service a 10/10! Thank you Byriders!

  Jane Grant
3 weeks ago
Had to come back to change my review, the lady in finance was rude as hell, had a nasty attitude because yall gave me a car that cut on & off! Do not buy a car from them! Only had my car for 4 days & its broke already

  Santeta Holley
3 months ago
So unprofessional and rude. Pushy and disrespectful. I was two days late one my payment and they called everyone on my reference list. Refused to accept my payment unless I gave them a new copy of my check stub. The answer to everything was read the contract and I really regret I m stuck dealing with such low class people.

  Elizabeth Aca
4 months ago
This place was horrible the financing guy whom they said they don t go based on your credit is a lie because he came back and said he couldn t Finance a car because of my credit. I don t recommend this place. I recommend more of the Joliet facility.

  BigJohnsWifey
2 months ago
Tonya and Chris were excellent in answering all questions I had for them. They made my experience very easy, convenient and comfortable!

  tiquey lemon
6 months ago
Joe the service mechanic manager was amazing! He went above and beyond to make sure my car was in working condition. He is the best! He made my experience wonderful! He fit me in because of my hectic schedule and got my out fast.

  Deja Eason
2 months ago
Byrider south holland has great and quick service! I ve had my vehicle for 3 years now and have had no problems ! Oil changes are very affordable ! Thank you prentiss and Joe

  Daijah Amos
2 months ago
I stopped in today to get a quick oil change & it was done in no time & Prentiss at the front desk was amazingggggg!

  Eddie Bartlett
3 months ago
Great Establishment very professional, if you need a car ASAP this is the place to go and the Service Manager Joe Butera is very Attentive to the customers needs ensuring that your vehicle will continue to perform at Peak performance!