NAPA Auto Parts - Riverside Automotive Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamie Garza
4 months ago
I would give them a negative review if I could Sold me the wrong battery took it back they insisted it was the correct battery with the wrong sticker on it. Then gave me a hard time about returning it. Drove around the corner to advanced got the correct battery wouldn t you know the truck started right up Idiots is all i can say

  Vernell Womack
3 months ago
I'm on cloud 9 at Napa Auto Parts,SE,one of the few stores still have,20-50 Royal purple oil.come get some.

  Ramnu Reviews
2 months ago
I've been going to this Napa before when they were on 31 and since they moved and built this location, 28 years total it's now so poorly ran the counter help is absolutely horrible .I as a 24 yr automotive technician, have given as much info as possible with every parts inquiry and it's amazing that it still gets screwed up over half of the times .Returns and starting over on the order no remorse or empathy from their screw ups....I just don't understand how in today's business world this is standard and accepted from management.P.s the few good parts guys they had like Brett and a few others they let them go.

  SS
2 years ago
Had a recent experience here that we'd like to share. Was in buying gear oil, wiper blades and a few other items.... they only had a couple qts of the gear oil I needed.... the gentleman behind the counter, Yoshi, was very polite and explained he could get the oil the next day... my wife and I left there and both commented that Yoshi went above and beyond and that we should leave a positive review for him and the store for helping us out and being so friendly. Thanks NAPA and Yoshi!

  Roger
2 years ago
I ordered a hard to find vacuum online, which could be picked up in 30 minutes. When I got to the store, their computer showed 0 in stock. They searched the store, and when not able to find it, they cancelled the order. They were very helpful, and I was not surprised they didn't actually have the vacuum. About 5 minutes after I left, they called to tell me they found one vacuum that was on its way back to the warehouse. They went far out of their way to help me, and I highly recommend this Napa store.

  Alfredo Garcia
8 months ago
, nice considerate workers always very helpful Quick Service perfect hours thank you very much

  Dolly SCANLAN
3 years ago
An extremely nice gentleman helped me today. They didn't have the part I need for my 16 year old car, but he helped me splice a hose as at least a temporary fix until I can get to the dealer. His only charge was to pass on a good deed and I will do this in spades. I highly recommend this place and the employees!!!!

  John Tyson
a year ago
My friend was looking for a special spark plug socket for his Cooper. He told me that he checked all the auto parts stores and no one had it. I went to Napa and I was able to get it in 2 hr. This is what the spark plugs look like.

  brian sulo
2 years ago
I love my napa store so much more then auto zone and advanced auto. They really know there stuff. I had a guy Nick Vombrack at napa. He went above and beyond to help me with some exhaust parts. He really makes a difference and his employer should be proud to have someone like that. Great employee. Saved my a ton of time and pain trying to find what I need. Thanks buddy.

  Tony Crash
6 years ago
today my wife broke down with a bad battery at the store across the street i walked a mile to get to her and indeed battery was dead , i walked across the street to get a battery and had no tools to remove and install the battery. John was working the counter sold me the battery and lent me the tools to change out the battery...what a relief that i didnt have to walk back the mile to grab a few tools..he was so helpful and fixed us up to be on our way, i hope the owner of this store and the NAPA team know what a great sales rep this man was in helping a stranded old couple get on our way ,,,, THANKS JOHN !!!! we owe yas big time...

  Terina
a year ago
Employees here are very helpful and polite. 99% of the time they have the part I need in stock.

  Nayla gamez awesome
4 years ago
THE MACHINEST BOB TOLD ME.ONE PRICE TO HAVE MY MOTOT REBUILT. I PAID UPFRONT AND HE TRIED TO GET MORE MONEY FROM ME. EVERYTIME I WENT TO SEE PROGRESS LITTLE WAS DONE AND HE ASKED FOR MONEY. I GOT THE MOTOR BACK AFTER PAYING 50% MORE THEN HE QUOTED FOR HIS DRUG HABIT. THE MECHANIC SPOKE TO BOB ABOUT THE ENGINE SPECS AND IT WAS A SECRET WITH BOB. THE MOTOR RAN LIKE IT WASN'T RIGHT AND I ENDING UP SELLING MY DREAM CAR..

  Flaviano Flores
5 years ago
Salesperson was very helpful, even allowing me to look at hoses in stock to see if they matched the ones I had with me.

  Craig Chamberlain
7 years ago
You will find many products other auto part stores don't carry here. They also mix paint by color code!

  Kenneth Quindel JR
3 weeks ago
Great people. In out no wait

  Ed Hdz
4 years ago
Good parts. A bit more expensive that advance and autozone but you don't want a fix your car twice because a defective part

  Edward Burris
5 years ago
Beware if you have a part that has a core charge. Keep the box. They will not give your money back unless in original box BUT THEY SURE DON'T TELL YOU THAT AT TIME OF SALE. WILL NEVER PURCHASE FROM THEM AGAIN. Not any other part house cares about a box

  Ricardo Rocha
3 years ago
Great customer service and will drive to this location just for the friendly service.

  Mark Conning
2 years ago
Very knowledgeable staff great selection of parts

  Steve Taylor
4 years ago
Great selection of parts, friendly staff, good hours of operation!

  Nelida Alanis (Nelly)
4 years ago
The guys there are very nice, polite and friendly. I go there often.

  Brad Reish
3 years ago
Knowledgeable and helpful a little higher price than the competitors maybe the parts are worth it

  Craig Kaplowitz
2 years ago
Excellent service, great staff, very helpful!

  Brian O'Neal
2 years ago
They are very helpful and friendly at this location

  John Pullaro
3 years ago
Very knowledgeable staff. Highly experienced.

  Lena Storms
5 years ago
Decent customer service. Decent prices.

  Todd McVicar
2 years ago
Very good people thanks for the help

  Polo G.
2 years ago
Excellent customer service

  Halyna & Aaron Olsen
2 years ago
Great Staff and service!

  Miryam Giraldo
6 years ago
Very helpful staff.