Zeigler Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samuel Lavayen
a week ago
Visiting the dealership was an absolute pleasure, largely thanks to Ted's exceptional service. From the moment I arrived, Ted welcomed me with genuine warmth and a wealth of knowledge about the cars available. He listened intently to my needs and preferences, making me feel valued and understood. Ted went above and beyond to ensure I found exactly what I was looking for, offering insightful advice without any pressure to make a quick decision. His professionalism, patience, and dedication to customer satisfaction made my car buying experience incredibly positive. I left the dealership not just with a new car, but with great respect for Ted and his commitment to excellence.

  Rori Swilley
3 days ago
Johnathan was an amazing help with purchasing our new car. We heard that he was a newer employee and i must say you all have hit the jackpot for employing him. Johnathan s welcoming spirit, Easy going conversational skills and professional flexibility were key points to this productive and easy exchange we had today. Many thanks to you Johnathan.

  shanika hull
a month ago
This dealer was one that came up for getting some discounts perks thru my job. I spoke with over the phone and via internet the manager Stephanie and Victoria whom I believe was just customer service. They blew my email and phone up up until the day it was time for me to come there mind you I live in the down town and this is over 25 miles away from me as I was taking public transportation. I was told I would meet with Stephanie and upon arrival the sales people are of course hungry( fresh meat) just walked in and I m a woman. I did not want to see anyone but Stephanie and all the time I was inside I never got to see her I called 3x for her while in the dealership and never got to see her which means I had to deal with another salesman. He quickly pulled out a 2019 Mercedes candy red beautiful car and tried to sell to me I kept denying he kept trying finally I gave in for him to say oh the banks said no no one wants to finance a car for you. Like what?! He told me to try for a foreign car which I did not want when I told him other makes and models I was interested in he did not want to see about finance for the other cars but when he did look up the other cars for me all of the cars they have are very high in mileage!! I would not recommend this dealership and they had a so called sale going! The salesman name is Willy btw. This place was like any other dealership that s looking for a sale not to mention it is tax seasoning. I left there with nothing but wasted time and a lower score!

  Micayla Glover
a week ago
Ted was very flexible with pricing and deals. He not only cared about my experience as a first time car owner, but my safety. He made sure the car I chose was more than suitable. I will definitely recommend to a friend!

  Midell Glenn
a week ago
My experience with Zeigler Chevrolet was beyond excellence. Amber Tortorello and the rest of the staff were amazing and made my experience very pleasant and stress free. She was very patient and understood my situation and was willing to help me achieve my purchase. This is my second purchase from Zeigler Chevrolet, my previous car was purchased at Zeigler Chevrolet (Amber Tortorello) Hopefully I can purchase all my future vehicles from Zeigler Chevrolet. This dealership should be recognized as one of the best if not the best dealership to purchase a vehicle from. Keep up the great work!

  Nicole D
a week ago
One of the worst experiences I ve had ever looking to buy a car. Let s start off with me going to see a 2021 BMW X4 that they still have for sale today. Came in with my family, and the car wasn t ready which is ok, but then we get in the vehicle to test drive it and the car won t accelerate over 15 mph. The salesperson said the tire didn t have air in it so that was the reason. Actually it wasn t because there was a check engine light on in the car. So we waited for them to put air in the tire and went back out to test drive it. Still wouldn t accelerate. So obviously it s something to do with the check engine light. Also it was raining yesterday and one of windshield wipers was broke. Like really? They must buy cars, and DO NOT service them at all. Couldn t have. I don t think service would allow a car with a check engine light and super low tire pressure to go out. Maybe I m wrong. While in the car the salesperson didn t say anything about the car, features, etc. my husband asked the manager when we got back to the dealership why they would have a customer test drive a car like this and that we didn t know too much about the car and that manager said well it s a 2021 and has leather, what else did you need to know ? Wow worst experience ever, and they are trying to sell cars with major issues. They just dropped the price of the car, and it doesn t have a warranty so watch out!

  D B
a week ago
Overall a fine visit as usual. I did have to go back because they forgot to reset the oil change sensor. The inspection report also claimed they refilled the air in the tires, but my tire guage suggests they did not. That makes me a little nervous about if they actually completed my service, but I have no other reason to doubt they did, so I will trust that they took care of everything else they needed to.

  Carlos Alba
2 days ago
Purchased a beautiful Toyota venza,all with the assistance of our great salesman Jovan. He was a great help ,offered us several options as to trading in our old car and buying another we are so happy with our purchase. We will be returning if ever we need another car.

  rogelio arteaga
2 days ago
Jovan helped my girlfriend and me from start to finish and assured us every step of the way that we would leave happy with our new car. We were clearly informed on our options and we got the down-payment we wanted. Overall the experience at zeigler was extremely positive.

  Bob Reed
6 days ago
Zeigler staff are the best. Rich Garland the service manager took good care of me and kept me informed the whole way. Rich has hustle like I've never seen. The tech Tom Caplis did an outstanding job on my 60K service. He always goes above and beyond for the customer. Jim Neuman the parts manager helped make sure all they had the parts needed to get me in and out. . That's my Holy trinity right there folks! Thank you guys! I will be having my vehicle serviced here from now on.

  Livell Johnson
a month ago
Very helpful and great customer service. I arrived and was quickly greeted and serviced by Cordelo Stokes and this guy is very professional. Gave me options of what best fits my qualifications and got me set up. Will highly recommend for other guest.

  Brittany Roundtree
a week ago
Lanny Lancaster & Zeigler team I can t thank you enough I m beyond elated with the personalities the honesty and my new beautiful Durango hard work pays off and you guys made sure I was blessed with not only what I wanted but what I needed being a mom to a special needs child is a challenge the respect, and love you guys showed along with understanding is unmatched. Thank you for everything I ll be back and I ll be sending everyone your way! IM BACK BABY Glory be to God ,Lanny and the whole Zeigler Team

  Tony Studnicka
a month ago
Lars was a phenomenal communicator and really explained what needed to be done to my vehicle. I appreciate him taking the time to have multiple long conversations as well as giving sound advice. It really helped me make my decision on what I would like done on my vehicle. I appreciate it.

  Sheri Jonas
a month ago
I had the pleasure of working with Amber and can t say enough wonderful things about her! She is patient, kind, extremely knowledgeable and values her customers. She worked hard to get our deal out together. I highly recommend her and Zeigler.

  Jessica Lauranchet
5 months ago
Penny & Sam were amazing! I am so happy with my purchase. They didn t rush me and made sure I went home happy today. Thank you guys so much, I really appreciate your patience with us today and your time

  Lucia Bonfanti
3 weeks ago
I had a wonderful experience working with Rico to purchase my car. They really tried to help me out and the process was easy and smooth. Been to quite a few dealerships before and highly recommend Zeigler

  Ashley Duque
3 days ago
Do not go do business with Jovan Tovar ! I purchased a car a year ago and he gave me a 21.1% interest rate months later I found out that i qualify max 12%since it was my first car and was un knowledge he took advantaged he s known to pocket money! And taking advantage of clients because of him doing this it s hard for me to trade my car in!

  natali alba
2 days ago
Jovan was very nice and helped me get my car that i had wanted. Excellent customer service through the building and very trust worthy. Will be referring to family

  KG
2 weeks ago
The staff at Zeigler Chevrolet and especially Jovan and Sam, work very hard to make sure you're taken care of and get you what you want. I will be a loyal customer if theirs and I live nearly an hour away. Highly recommended!!!

  Marjorie Gualberto
4 months ago
Ted is the Best sales guy you will ever meet. I don t get approved right away and it takes the whole day to get a car. I was able to get approved in less than a hour. He promised me he will take care of me and he did! I will work with Ted for my next car purchase. I was done signing and out the door after 2 hours. He definitely made my day with his funny and personable charisma. But best of all he got me the car I wanted! I never leave any reviews but Ted is super worth it! Come see him, he can help you out!

  AK
4 months ago
My car-buying experience at Zeigler Chevrolet in Schaumburg, Illinois, with Ted, was exceptional. Ted demonstrated great negotiation skills, ensuring that the deal worked in our favor. The entire process was remarkably smooth, and I appreciated the professionalism displayed by Ted and the team at Zeigler Chevrolet. I highly recommend them for their fair and customer-friendly approach. It was truly a positive and satisfying experience. I will be going back !

  Catherine Guerrero
a month ago
I went in to test drive a Ct4 Cadillac. Our sales rep was nice. However, my partner being a painter, noticed a paint issue on the vehicle we ventured there to see. We moved on to another model and liked it but had to think about it. The sales rep informed us that the sales manager wanted to come and meet us.I believe his name was Sam. He was very rude and condescending. Asked us about the car we moved on from . Only to tell us he :was not a fortune teller and if we wanted him to call the factory. We Just told the sales rep we would think it over but the manager was so rude . I do not do business with someone speaking to me in that tone or tempermemt.

  Jay07 Diaz
a month ago
Thank you very much to Willy Wu for helping me purchase my dream truck and being real throughout the process. I love my new 2024 Chevy Silverado. It couldn't have been possible without her help. If anyone is looking for someone who has product knowledge and experience. Ask for Willy!

  Janice Boyd
a week ago
Everything went well! The sales representative kept me informed and told me to let them know if I needed anything while I waited. The wait time wasn t long, and they were generous and friendly. Thanks!

  Sara Wilson
a month ago
Absolutely great experience dealing with Willy Wu on the sales team. He set me up in my new car that day and really worked with me to get the best deal possible. Go in and ask for him!

  Roberto Gonzalez
2 months ago
My experience with Zeigler Chevy Service Dept has been great. Everyone I've seen for Service has been helpful and curious. The Parts Dept also have been awesome. They answered all my questions and provided me how much everything would cost qith any parts i was looking for.

  Andres Lopez
a month ago
Ted, such great help. Helped me lower my monthly rate didn t let me leave until I was satisfied. I appreciate all his assistance. Very welcoming.

  Jaime G Natera Zerpa
a month ago
Incredible experience! Willy Wu was an incredible salesman. He paid attention to any detail that you required. He helped me to find my new vehicle. If you need help Willy Wu is your man. Thank you for everything!

  Cristian Suarez
3 weeks ago
AVOID THIS DEALER! Ted was very friendly I don t have anything to say about him. This is the dealer you hear about that advertises a price and you have to read the fine print. We called to make sure the advertised price was right before making the hour long drive. They said yes. When we got there almost closing the deal and they said the fine print said if you qualify for discount all at the same time. So you would have to be a military, doctor, teacher and work with Chevy all at the same time to qualify. But that wasn t the worst problem. Since we said that it s crazy to be able to qualify for all those at the same time. The financing guy didn t get his name was rude and literally kicked us out. Ted seemed so embarrassed and apologetic.Since that guy was extremely disrespectful. Like his personal ego was hurt when my husband said it seems deceiving to bring people in the door and then make them have a long drive just to say that practically almost nobody qualifies for all those discounts. Maybe some but a small percentage. This is the following message I wrote to him personally .Good morning TedWe apreciate your attentiveness, kindness, and courtesy you showed us yesterday. As you know we were set on a specific price not payments.We are sure this is not the first time this dealer gets asked about prices and fine print that is online. This place has been open since 1992 at least.I was surprised for lackOf professionalism and respect for us. The other sales rep/ or financing person. should have not taken things personal, it's not like he is in charge of marketing and any false advertisement fine print.We work hard for our money and personally as a lady I didn't like how it felt to be kicked out and felt degraded and shocked at how he took my husband statement personal, which was not at all profesional.Even with all that clarification we where just clear and why we where ready to buy and take home the car that same moment at the advertised price.Easy, we don't qualify for those discounts and we go our way.But we e apreciate you and your kindness and respect. Have a wonderful day.

  Maegen Porto
3 months ago
I had an exceptional experience with Cordelro as my car salesman. His patience and knowledge made the entire process smooth. He went above and beyond to ensure I felt comfortable, and he managed to get me the exact car I wanted at the price I wanted. I highly recommend Cordelro for his outstanding service. If you're in the market for a car, he's the person to see!