Tire Rack Mobile Tire Installation

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mr me
a year ago
STAY AWAY FROM ASAP MOBILE TIRE INSTALLtire rack should cut ties with this company , they were to intstall my tires today , they showed up without my tires . So how do you show up without tires to install them on my truck ? nice parking job !!!!!!!!!!!!!!!!

  Christopher Wlezien
3 months ago
Showed up with my tires but refused to install them. Just left me with them to find a local shop to install them. Just an inconvenience at that point, but now tire rack and continental won't honor my warranty

  Allan Huang
a year ago
Simply fact: Van did not arrive on time. Only explanation was something happened to their van. They can only reschedule me two week later or they can cancel my order. Not willing to deliver the tire to another installation service nor willing to send the tire to my house. No willing to do anything to help. Super disappointed. Tire rack used to be good and have spend thousands dollars in the past few years. But now I felt I was nothing as a customer. Forever lose my business here

  Matthew Ault
a year ago
Great idea, terrible execution. I own a 2017 SUV that is driven daily. The technician was very nice and polite but after putz-ing around for over an hour he informed me he could not take the wheels off the car because there was rust on the lugs and couldn t risk them breaking if they were stuck on. What car driven in Midwest winter s does not have some rust on the lugs?! Lost time off from work to have car at home and now need to make another appointment somewhere else to put the tires on.Won t order here again.

  Brian Leazenby
2 years ago
Today was my first experience with ASAP installation after deciding to give it a shot while buying tires from Tire Rack. They will definitely be coming back to my house in the future.The whole process was very smooth and Cesar was awesome. I also liked how you got texted with a real time ETA/map when the tech was on the way so you had a good idea of when they would arrive.Between the price, the service, and the convenience I am sold.ASAP - my only constructive criticism is a bigger air tank/compressor might help Cesar with tires like my RE71s that can take some coercion to seat. Cesar worked through that problem tire like a champ, but it would probably make his life easier.

  Laurie Panzek
a year ago
We needed an odd size tire and Tire Rack had them and the option for mobile installation at our home was perfect! I picked a window time of 9-6 (take the whole day off, why not!) They do offer shorter window times though. They called me when they were 20 minutes out. We were having all 4 replaced, they showed up on time and done within an hour and half! Very courteous, clean, explained everything. Very happy! Would def recommend.

  William Murray
2 years ago
They showed up on time but were not able to complete the job. Technician mounted two tires on rims, but said he could not balance the set as they would require tap on weights instead of stick on weights... I had to take the tires to another shop and get them balanced. This was a major inconvenience. ASAP still charged me full price even after I complained.By the way, the shop I brought the tires to balanced them no problem with standard stick on weights. Cost me another $30.00.Will never use this company again.

  F S
a year ago
STAY AWAY FROM ASAP MOBILE TIRE INSTALLI ordered 4 tires 2 weeks ago . from tire rack . The were deliver to asap tire 5 days after the order , i waited for 2 weeks for asap mobile tire insulation to show up , I was told that they would call me in the morning to tell me what time they would show up . Day of insulation , driver shows up at my home without a phone call , So i moved my truck outside for them to do the install , then he asked me for the tires , I said you were going to bring them from tire rack , SO GUESS WHAT , I STILL DONT HAVE MY NEW TIRES !!!!!!!!!!!!!1 STAY AWAY FROM ASAP MOBILE TIRE INSTALL , THEIR CUSTOMER SERVICE IS ALL NICE TILL THERE IS A PROBLEM , THEN THE HAND UP ON YOU

  Miles Henderson
a year ago
The mobile install was easy and convenient. Cesar was nice and knowledgeable. I would prefer smaller delivery windows. Overall very satisfied and would recommend.

  andy tucker
a year ago
Great experience. Super convenient. Friendly, informative, quick and I never left my house. Would totally use again. Well worth paying a tiny bit more.

  Edwin Hernandez
2 years ago
Great people to deal with and they're under TireRack which is a phenomenal company to buy tires from. Don't make the mistake I made. I had 4 TPMS sensors installed into 4 rims and those 4 rims seated into new tires and balanced. I paid 400$ and later I found out ASAP tire would do all 4 for 100$ best part is they come to you. They can do sensor work and tire and rim work. You can go to the ASAP tire site or when purchasing tires on Tire Rack they give you an option to set your appointment from the website which is such ease of access. Don't make the same mistake I made. Go to these guys they're professionals that come to you and they won't charge more than they need to

  Angelo Skoubis
2 years ago
Cancelled on me the morning of install and wanted to reschedule when I specifically told them that was my day off. Totally ruined my day. I was going to travel back and forth from Illinois to Kentucky for 5 weeks in a row and needed tires. Never again will I use them. Very shoddy operation. Next time il buy my tires from a tire shop and get them installed right there.

  Robert Posadas
2 years ago
Great service and super convenient if you just need tires. Scheduling was easy and I was able to save $350.00 by not using my service dealership. Home tire delivery and install was a welcomed change.

  Christopher Pangandian
a year ago
Patryk was excellent! Took very good care not to scratch wheels and finished quickly! Would definitely use this service again! -2022 X5 45e

  David Kim
2 years ago
Had my winter wheels mounted today. From the scheduling on the phone with Erin who was friendly and helpful, to Christian who performed the wheel swap, everything was so hassle-free and easy. I used to have to load my wheels up in a 2nd car to drive it over to a body shop, but no more! Will definitely be using again.

  Scott Cherney
2 years ago
Used ASAP after buying a few tires from Tire Rack. Installation was quick, everything was communicated via text and the service was great. Would definitely use again.

  Pedro Canet
2 years ago
As a mechanic myself, I know what the labor exist of. His great customer service skills and knows the job very well. Christian introduced himself in a polite manner. I had a great experience and I appreciate it thank you.

  Martese Ward
2 years ago
The service was great from start to finish. My technician Christian was very friendly, punctual and has awesome customer service skills. If I need you guys again this will be my first choice. Thank You

  Karl Severino
2 years ago
They were unable to dismount the tire on my wheels. They don t have stronger equipment to break the beads. Kinda disappointed but they were easy to make an appointment and on time.

  Steve Haug
a year ago
Easy process, keep you updated prior to arrival and then completion. Cost effective and very nice people to work with.

  Piotr AlJindi
2 years ago
I gave then 4 not 5, because it is almost impossible to get a hold of anyone on the phone . Many times left a message but no one called back.Otherwise it is an amazing service,very convenient.

  Steve Madlock
2 years ago
I didn't know a service like this existed! I'm glad I found it... It makes this process extremely easy to deal with!

  Dave
a year ago
Never getting tires another way again. This is the way! Mobile install is just too awesome.

  Jimf142
a year ago
The technician was knowledgeable and careful with my classic car

  Tom C. Krejcie
a year ago
Very knowledgeable and performed impeccable work. Very impressive attention to detail.

  Michael Bresolin
a year ago
Great service, good quality work.

  Don Rieser
2 years ago
Service was on time, fast, and good quality.

  Danny Lai
2 years ago
Tech showed up and was very flexible and quick

  Kevin Anders
a year ago
very convenient service, and also nice workers

  Marcelo Rodriguez
2 years ago
Installation was done on time and efficiently.