Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ape Tapestry III
2 weeks ago
Called in after work looking to get a nail in my tire repaired.Kevin was very helpful and got my car in as soon as I arrived, and was super informative.Daryl did nice work and got the repair done fast while explaining to me another issue I was having on my car.Nice peopleGood pricesGood quality work and fast!
Jeff Dudas
a month ago
While we were able to get the wheel bolt removed, the price of over $300 was extremely high. So because of that, we were not satisfied. And yes, I know how and how long it takes an experienced shop to remove one wheel bolt. Any response to as to why we were charged for at least 2 hours of labor won t be accepted. Beware folks.
Brad Stoefen
3 months ago
My family was traveling when we suddenly heard a grinding sound from our front brake. I called this location given it was close to where we were and they were friendly and courteous over the phone, telling me to bring it in and they d give it a look. When we arrived they immediately diagnosed the issue and started the work. Within about one hour the job was done and we were back on the road. The technician took his time to show me the issue and walked me through the bill of work and estimate. While there, many more customers came in and he took his time with each one even though extremely busy. I wish we lived closer because I would give this team my business any day. Thank you all for your quick and quality work - Especially on a holiday weekend!
Stephanie Hoskins
a month ago
I spoke with the manager here on Tuesday and was blown away by his real care and concern. I believe his name is Jim and Lord forgive me if I m wrong. If I could afford to fly or drive to shake his hand I would. If this company could give everyone his work ethic and HEART this would be the best Car repair company ever! Thank you so much! Have a blessed day!
Kyle Cavanaugh
3 months ago
Took my car in for repairs for emissions, the mechanic that handled my car Juan was incredible nice and knowledgeable. He went out of his way to show me all the issues but only worried about what I needed to get my car passed. The manager Jim was just as nice and knowledgeable and really helped me out. Go there if you need work done
Markee Morgan
6 months ago
This shop did an amazing job! I was referred by someone to go here. Upon arrival I was greeted with a very warm welcome. The manager Jamal was able to address all of my concerns. I had just left the dealership and he was able to get all of my repairs completed at a reasonable cost. The technician Juan who worked on my vehicle was knowledgeable and was able to walk down and explain everything I needed. I can t say enough about this company. They are genuine and really care about their customers. Thank you!Services: Exhaust, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Auto exhaust system replacement, Auto maintenance
Jill Kelly
5 months ago
I ve been going to this location for so many years and I am always a satisfied customer when I leave. Jamal and his team are amazing and they helped me through a very difficult accident, working diligently with my insurance company and keeping me updated along the way. I would highly recommend this location for simple oil changes, new tires as well as anything your car may need.
Luke McFadden
4 months ago
I was very pleased with the thorough used car inspection that I received at Car-X. They provided me with a very detailed report. Jamal was extremely helpful, knowledgeable, kind, and professional. He went above and beyond to bless me with great service.
Damian P.
4 months ago
Dishonest people.I brought my car for the tire alignment service to this shop. After i left my vehicle there, 20 min later i received call that they can not perform the service because there is something wrong with my car. When i asked what is wrong with the car they said they don't know but they can perform a diagnostics service and check. I picked up my car, took to the local Firestone, the service was successfully done in half an hour no questions asked.Will not recommend this place, and will not be coming back.
Jordan Deltchev
5 months ago
The mechanics themselves are reliable and the shop is very clean. Just disappointing that they refused to take 3rd-party spark plugs for my car, which they have done before for other family member's vehicles. Either the policy changed or they lied (it was near the end of the day so maybe they just wanted to go home, which I understand). Regardless, if your issue doesn't require new parts then this is a good place to go. Their tire deals are also fantastic. Just avoid going here if they quote you for way too much on the parts. It could quite literally save you a thousand bucks, which it did in my case.
Ryan Walsh
3 months ago
I went for a lug replacement after it snapped. 173$ was the rough quote. Said okay and then he said your rear wheels spinning freely and should stop after 5 rotations, you need to replace your rear drums . So I said no I m okay but then proceeds with the lug replacement and accidentally breaks my hub ( I feel it was taken off without care) so I have to replace the drums any ways. That turned my 173$ into 915$. As they re fixing that I get a call them saying they broke a sensor and that they just wanted to let me know and that they said drive for a couple days and call back if the lights don t go away. Well naturally I replied with what if they don t go off. And they said bring it back and we ll take care of yah . So a day goes by and I call and say hey I drive over 150 miles they re still on, how does this work do I just bring it in whenever you have the part or?? And I was told. well sir you have to buy the part . I said uhh. Oh okay. How much would that be and they told me they d call me back after getting a quote. They did and the price for a wheel sensor they broke and said well take care of you, was 557$.So naturally I got angry and kinda told them I m not f ing paying that. And he said hold on. And repeats. alright I got it down to 273$ for you. And that just made me more angry that you can just drop the price that much and it be still okay to even offer the first price. All of that to find out my buddy got the part for 25$ and it s fixed.Place is a complete scam that has fake reviews and will lie to your face and take every dollar out of your pocket. Don t trust anything they try and tell you. If you go for something there s a possibility it will break. It s a guarantee. And so is the price tag being over 1000$ for any service.this happened 3 months ago and I m still bent about itHope the owner wipes the store staff and gets honest people.(Proof of service)
Joe Trotti
5 months ago
Jamal is very professional at his craft. He and his staff explain everything in great detail. He even explains to you if you don't need to get it done immediately. He will do what is necessary to work with you and save cost if necessary. I will always trust Jamal and his staff to work on my vehicles.Service: Vehicle InspectionService: Vehicle Inspection
Luke Feerick
7 months ago
Absolutely amazing service. As a new customer, brought in a truck for service and was met by 2 very nice young gentlemen. They were extremely polite and straight forward with me. I had a complicated issue and they were very attentive to my concerns. I called 7 other shops that all said they would not take me in for a quick service. When I called car - x, they said come in whenever and we will help you out. I plan to take a few of my project cars there in the future. Thankyou again.Services: Tires, Vehicle Inspection
Lizbeth Bueno
5 months ago
Came in to have my car looked at. Jamal and his team did an amazing job explaining everything and also showing me the issues. Highly recommend them! Also worked with me and gave me the best deal! Thank you staff again!Services: Tires, Vehicle InspectionServices: Tires, Vehicle Inspection
michael brodson
a week ago
Kevin at Schaumburg is the best in the business very professional nice man very respectful helped me out over and beyond!!! Come here for everything that your car needs!!!
Jake Kim
a month ago
Jim Kachel is top notch! Jim is very friendly and only wants the best for his customers. Highly recommend!
Ruben Ibarra
5 months ago
Jamal was incredibly helpful and very honest with me on his recommendations with what my car needs. I truly appreciate this CarX as I have been coming here since I was 17 and I always receive excellent service and appreciate their knowledge and honesty when it comes to my car. This location is one I highly recommend checkjng out.
Mohammed Hasib
a year ago
Maaaan, i can't even tell you how these guys are man! I had service with discount tire and i needed an alignment for my car and i went there for an alignment the store manager jmal gave me discount based on the service with discount tire. And i ended up bringing the car back to them after i found out that my hubs needed attention, so the guy says bring ur car and there was no appointment needed and they took good care of my car on spot. I've seen bad reviews on this place!!!! But hey that seems to be the old management, now its new crew and manger. Jmal and his crew is the best. If you need quick service I recommend you to call them before stepping up to them.Service: Auto maintenance
jr Lopez
a month ago
I came in because my back wheels were making noises and they didn't want to service me. Had to go somewhere else to get it done. I stopped at the Schaumburg location because my previous work was done in Carx Palatine.
Parul Jain
4 months ago
saw the guys Jaun and Jamal at carX today. very very nice and helpful! customer service is great! went above and beyond to help me out! thanks guys. i am a returning loyal customer!
Beth Yamashiroya
4 months ago
Quick, but thorough service. Jamal was a huge help. He took the time to explain everything to me and made sure we covered everything that needed fixing for a fair price.
Krisander Hayes
2 months ago
Jim K is an awesome store manager. Their service is quick and fast. Very friendly atmosphere.Thank you.
Joseph Spangler
5 months ago
Awesome experience! Jamal, Darnell & Juan were all so kind and great to work with! They got me in and out so quick and perfectly worked with my schedule!
Ivan Alvarez
3 months ago
Jim k and the fellas did a really good job on my 2016 Altima. I definitely recommend going to Car X in Schaumburg if u ever run into inevitable problems.
maliha shareef
6 months ago
My car went dead on Golf Road. Both Jamal and Steve were wonderful. They helped start the car and quickly diagnose the problem. The customer service is excellent. I was relieved to find such wonderful service at this location.
ciprian198114
4 months ago
I called about alignment on my SUV, the price I got over the phone was the price I paid. They did not find any problems and I was charged for alignment only. Thank you.
Ashley Spies
8 months ago
Absolutely amazing service! The staff is kind, knowledgeable, and professional. The staff was accommodating and honest as well. They understand that life happens and they work with you to make sure your needs are met.The in house financing option is a great help to make it affordable while your car gets what it needs fixed so you feel safe and comfortable driving!Services: Air & cabin filter replacement, Side view mirror repair, Wheel alignment, Auto tire replacement, Auto maintenance, Auto brake replacement, Oil change
Irene D.
3 months ago
Staff are friendly. I had my tire change before traveling for 2500 miles. Waited 3 hours but over all the place was nice.
Mariah Sc
10 months ago
I have had a great experience at Car-X. I have been here a few times to have various work done on my car. The manager Jamal and the rest of the staff are very patient in explaining to me what the issues are and what they can do to fix them. They provide quick service as I have always been able to have even more complicated repairs completed same day. They are always accommodating. They squeeze me in even if they are busy. They have taken great care of my car over the years, and I appreciate all of the hard work they have put in to it. Thank you, Car-X Schaumburg!
Agatha Springer
6 months ago
Jamal was very informative and considerate about my needs. He explained everything on what needed to be done. Plus he also showed me. I would go to CarX again. Great personality.Service: Auto exhaust system repairService: Auto exhaust system repair