Advanced Auto Glass Inc
4.8 (181)
502 Morse Ave, Schaumburg, IL 60193
(847) 352-4913
autoglassadvantage.com
Claimed
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Sandro
a month ago
I want to recommend Advanced Auto Glass to anyone who is looking for OEM quality auto glass for their vehicle. Jason provided me with reasonable quote and same day appointment. i drive uber for living and i replace maybe 2-3 windshields a year, now this is my new place to use.
Angela Rio Reynolds
2 weeks ago
Giant rock seemed to come out of no where and hit my windshield while I was on the tollway. My child was in the car with me. Scary. You could feel the roughness on BOTH sides of the glass. I was about to get off the expressway anyway, and was coincidentally 4 minutes from Advanced Auto Glass in Schaumburg. Jason answered the phone right away and was available to help in an hour. He was a wonderful, patient help to a nervous mom and child. I was there a little under an hour! Uploaded is my 'before' pic!
Christina MGV
2 months ago
I was certain that I was in capable and professional hands after speaking with Jason at Advanced Auto Glass regarding my windshield. He was extremely responsive and knowledgeable which made an otherwise frustrating situation seamless and comfortable. I had my vehicle back thee same day looking better than new!
Jacob Bussman
2 months ago
Terrible customer service. Very rude employees. My aunt went to replace a windshield and they were very rude to her because she doesn t speak a lot of English. I called on the phone to get a quote and the man was very rude over the phone with his tone of voice. Definitely would not recommend anyone go here with someone so unhappy with his job.
VelvetHound WeirdTail
a year ago
Jason was absolutely fantastic and provided great customer service. I called him yesterday around 4pm and asked him about a chip on my windshield and he met me at the place I was getting my windows tinted the next morning at 8am to take a look at my windshield and ensure it was okay to have work done to it. He didn t charge me for taking a look at my windshield and even came to me. That speaks wonders. Much appreciated and if I ever have another problem with my windshield I ll go back here instantly over something like SafeLite.Thanks Jason and Joseph!Picture of my car that was examined by Jason is included.
Sandy McGuckin
2 months ago
I am so impressed with Jason and Advanced Auto Glass! He was able to give me a reasonable price, quick service, and I am so pleased with how the window turned out!
Ilona Abdul Aziz
a month ago
They stand behind their work and really know their business. Professional, knowledgeable and they love what they do! They replaced my windshield in no time and run all the paperwork through my insurance. They are not done with their job until their customers are 100% satisfied! I wish all businesses would run like this one! Thank you Jason for all your hard work!Service: Auto windshield replacement
Vlad pyptyuk
6 months ago
I found this company based on the reviews. After talking with owner we agreed that he will help me to replace the windshield in my Acura MDX. He ordered an OEM windshield for me but it took almost a month to get it even if local dealership said it is a 2 days delivery window. Meanwhile, I have offered Jason a copy of the estimate from dealership with all necessary parts to complete this installation. And that s we start having an issue as he started to blame me for telling him how to do his job. Finally windshield was installed but there were some trim and clips you said he will order to finish installation properly. I have to wait another 3 weeks and finally tried to reach him. He said he got the parts but has no time to install it and will get back to me to schedule. He never did. I sent him a message saying that he should stop ignoring people and it doesn t take long time to reply. He got mad at me I reply that I have no idea how business works. So, his communication skills with customers are non existent and mostly disrespectful. My parts that he ordered unfortunately never got installed even after I got in touch with Jason numerous times.Service: Auto windshield replacement
Ashley D
3 years ago
I m really happy with my experience here! I had an unfortunate experience which left me with a broken window and I m happy I trusted these guys to fix it up. I also had some more minor scratches on both rear windows and they were able to buff one out completely and gave me a free estimate to replace the other one that was too damaged. I was accompanied by the staff and their furry friend in the waiting room while my car was being worked on which wasn t long at all! Very humble and friendly people working here. Easy 5 stars. Needless to say, I ll be back!
Giacomo Parrino
2 months ago
Great service! Jason was super friendly and helpful. Would recommend to anyone looking to get this type of work done!
Theophilus
a year ago
Absolutely fantastic service! Jason worked around my hectic work schedule and made an appointment for me on his off hours. Quality work was done quickly and at a good price. He even put my sticker and transponder back in their exact location on the windshield.I highly recommend Advanced Auto Glass for their quality, enthusiasm, and integrity.
Sam Idrees
a year ago
Awesome place to get your cars windshield fixed at. This business owner is really helpful. I would give this place 10 stars for their professional service.
o chi
10 months ago
Horrible experience!My appointment was cancled at the last second because the owner didnt have the Windshield repair kit on hand. After my Windshield was repaired, the crack was still 100% visible! So, I decided to have the whole Windshield replaced. The owner stated it would take 5 days to receive my new Windshield. I called numerous times for un update on when my new Windshield would arrive and I was told the same story, "within 1 week". After over 1 month, I finally decided to go with Safelite!I highly recommend avoiding this place!Service: Auto windshield repair
Kady
5 years ago
I had a funny reason why I finally decided to get my windshield replaced . Moving on, I was just browsing on google map which auto glass shops in the area that can replace my broken windshield in my parking lot on the very same day (which is very important to me). I found couple places like Gerber, Safelite etc. some of them can t do it on the same day, some is too expensive and I guess I don t like the reviews they have. When I found Advance Auto Glass, the 5 reviews caught my eye and I typically go for the higher/best reviews (obviously). I made a call maybe about 5-10mins after they opened (I urgently need it today). They booked me on the same they, which is awesome. They don t charged extra if you are within 10 mile radius from them. They went to my place and replaced my windshield in less than 30 mins. I forgot to asked their name but they were 2 guys who were extremely nice and professional. Great job . Highly recommend this place. I rarely do reviews BTW.
Tom Jaworowski
9 months ago
Really enjoyed working with Jason and team as they replaced my glass on my car with OEM glass. We did run into a parts shortage (the same shortage the manufacturer dealership ran into too) in obtaining the OEM glass but they kept communicating with me on updated receiving dates. If I need glass work again, I will turn to Jason and his team in the future.
Yash Kanakia
2 years ago
Advanced Auto Glass is a great place for your glass needs. This place is run by two brothers and they also have a body shop. Jason is great! If you have a cracked windshield or glass or need any kind of glass repairs they will do it for you at a great price and with good quality! Their pricing is very upfront and there are n o hidden costs here. Customer service is great here as well! They take great care of your car while doing the job and make sure none of your other parts are damaged while the job is being done. They use quality products and also work with your insurance to get OEM glass for your car. The communication from their end is great and they are very committed. Their service is top notch and I have already worked with them 3 times for glass replacements on my two cars and will continue work with them in future as well if I have glass requirements.
ENVER G�NER
3 years ago
There are very good and kindful people. They were took care of my car. I got very good services and advices for future about my car.They very patient and making detail service they worked just for my car 4+ hours!
Nicole Barrow
a year ago
Great Price. Exceptional service and customer care. Quality work. Quickly done. Jason's professionalism and integrity sold me from the onset upon first contact over the phone. He got me in on such quick notice and He even put my transponder back in its exact location on the windshield.I highly recommend Advanced Auto Glass for their enthusiasm and integrity.Service: Auto windshield replacement
matt mcc
a year ago
Excellent customer service. Reasonably priced and fast as well. I would never consider anyone for glass replacement again after going here to replace the windshield on my Jeep Wrangler. Local shop with excellent craftsmanship.
Angela Tsang
4 years ago
Such amazing service! After getting a few other quotes, Advanced Auto Glass was by far the best price. Jason was awesome. He was really knowledgeable and honest. He quickly got me an appointment and my windshield was replaced in an hour. Unfortunate for my husband, his windshield cracked the same day I had my appointment, but luckily, Jason gave us a good price. We really appreciated the great customer service and how easy the process was.
Matt Grabowski
2 years ago
Great service and reasonably-priced. They were recommended by my local body shop, and I can see why the shop uses them. Jason and Joe are great guys who did an awesome job replacing the windshield on my 2020 Highlander Platinum. In and out in under an hour. Highly recommend.
mary beth maggio
2 years ago
This place is top notch. Both owners were great to work with. I highly recommend this business. They worked to save me money by being honest about my windshield replacement. Had my vehicle ready on time. They even took a sticker off the original windshield, and placed perfectly on the new one. This place is awesome!Service: Auto windshield replacementService: Auto windshield replacement
Tanya L. Long-Ducree
3 years ago
I had my windshield replaced at Advanced Auto Glass Inc and I couldn't be more pleased. When I contacted them for a price quote, they responded quickly, allowing me to get the work done immediately. There was a snafu with the delivery and they did everything possible to ensure that I was not inconvenienced in any way. They were polite, courteous, and very pleasant throughout the entire experience. I highly recommend them to anyone looking for glass service on their car.
Juliana Gordon
4 years ago
Wow! Great service! If I could give 10 stars I would. They quoted around $100 less than Safelite and got me in and out in 1 hour. The staff is very friendly and knowledgeable, they made me feel very at ease being a women going for a car repair alone. My windshield looks just as good, if not better than the original! These guys are great! Thank you Jason and Joe for the speedy, quality work! I will definitely send you referrals!!!! .... they are dog friendly too!
Radu Aron Perciuleac
4 years ago
I decided to choose this company because of very good rating and customer satisfaction .So i was very impressed by high quality work they did on fixing my windshield crack.Also i really liked how Jason was explained entire process and what to expect from it when job is done.Good customer service oriented Guy.Safety is their priority Prices are very decent and you get the best quality work for that price.Very happy customerHighly recommend this company because i think they are experts in Auto Glass industry!!!
Frances Fennessy (Fran)
2 years ago
I talked to Jason on Wednesday, he gave me a reasonable price to replace my driver side window and my mirror. He said window can be done on Friday but he would need to order mirror, not sure when it would be delivered. So I dropped car off at 9am Friday and Joseph called me about an hour or so later and said it was done then realized that my mirror came in that day as well via express. So he texted me 15 minutes later with a picture of car being completely done. I highly recommend them. Will go back for future needs.Services: Auto side view mirror repair, Auto power window repair
Akash Rangani
4 years ago
I just had my windshield replaced few days ago and both Jason/Joe were very helpful and kind in their service. Not to mention, I had called several places and all were giving appointments after 2 weeks along with insane high estimates. It's pretty easy to differentiate businesses when they're in it just for the money or providing great customer service. I would highly recommend working with these guys.
Patrick Devitt
4 years ago
Fast. Friendly and a great job. I called in the morning and they were able to take me that afternoon. I dropped off my car and keys and ran some errands returning to find my car done and waiting for me in just an hour. The price was way lower then others in the area. Great shop for windshield replacement. Highly recommend
Kyle Knesh
10 months ago
Amazing work. Good price. Jason was able get me taken care of even though it was late in the evening. In and out within an hour. Highly recommend!
Gosia Niklinski
4 years ago
So glad I read the reviews and decided to bring my car here. Contacted my insurance yesterday and got the windshield fixed today. It took about an hour and I was on my way. Great service and they take time to explain things if you have questions. Definitely recommend this family owned business!!!