O'Reilly Auto Parts
4.5 (168)
809 N Roselle Rd, Roselle, IL 60172
(847) 380-2284
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
zachary walczynski
a month ago
Vicky was extremely friendly and helpful. They were able to change my windshield wipers and check my engine light within 10 minutes.
Russell Gilley
2 months ago
Vicky was great help, she signed me up for rewards and got me a rebate for my purchase. 10/10 experience
Jax C.
7 months ago
I was so pleased with the outstanding customer service I received from Juan. I came in with several questions about various pieces for my car, routine maintenance. Juan was extremely patient and took the time to answer each question. He provided me with the parts I needed along with extra information I didn t even realize I needed. Best experience I ve ever had at an O Reilys.
Juniper Masella
10 months ago
We pulled into this store's parking lot when my vehicle unexpected sprung a coolant leak, overheated & started smoking. The associates here were so helpful and willing to lend a hand to advise what the culprit could be, let us use their restroom, and let us spend some time in the store while we waited for a tow truck. Just wanted to say thanks for the hospitality and company while we were stranded for a few hours! It was pleasant to see good honest humanity still around for people in need.
Samie
10 months ago
The staff are very kind and helpful. I find the pricing to be a bit better than some other competitors. Juan helped me when I thought I needed a new battery by testing my battery only to discover it was still good, and helped me figure out what possible issue I was having with my car.
trap loco
4 weeks ago
Thank you for your Kaindness, Vicky siempre attencion al 100
Kenny Johnson
10 months ago
Usually hate interactions, cuz i never have any good experiences, but Juan helped me out a lot, knowledgeable, attentive, really cares about the customer. I'll be returning here for auto parts when needed for sure, even though I pass a few other places.
Chris Emery
a year ago
Vicky knows what's up. Super helpful and she can find whatever you're looking for. I also personally witnessed her helping an elderly gentleman get all of his parts he ordered to his car because he couldn't carry them with his walker. I always come here now as my first choice for getting my parts.
Raven McCullum
a year ago
I called and spoke with Vicky today which was very genuine and filled with laughs! She happily assisted me with details about the Lower Control Arm needed and we agreed on the best cost for the part compared to other Auto Parts Stores. Ordered it 7/8/22 over the phone and will be picking it up early AM 7/9/22
Robert B
2 years ago
Customer service was absolutely fantastic. I can't tell you how much I appreciate the service and support I was given today from your employee. Lian was extremely helpful in finding the right part for me, and then helping me get them put on the vehicle. Lian was extremely helpful and your company should be proud to have someone with his patience and knowledge working for you.
Julian Selmeczy
a year ago
Vicky helped me get a set of wipers i bought in the wrong size swapped out with ease. i ve been going here for years and she is always cool. Vicky, those foam pits are pretty awesome.
Anthony Spizzirri
a year ago
The store manager at this location was super helpful in testing my dead battery. She even met me at my car to test the alternator and starter. Amazing service and incredibly helpful!!! I highly recommend this location for your car needs.
Armas 8A
a year ago
Vicky greeted me when I walked through the door very polite. Then proceeded to help me find my parts. I will always be a loyal customer to orielly. Keep doing what your doing Vicky.
Lurana McParland
3 years ago
They are great! Last winter I got stuck with a dead battery. He performed diagnostics in sub-zero weather and replaced my battery. I was on my way quickly.He answered my many questions with a super pleasant demeanor. Love them for making a bad day much easier. Wish I could remember his name; think it was Mark.
TuffEnuffIII
2 months ago
Nice staff. Very helpful
Robert Bochenek
a year ago
Good service here most of the time and conveniently close to my home base.Vicky the manager is super helpful and quite knowledgeable when it comes to parts.
Maria S Nasca
2 years ago
The manager was helpful and friendly and had a staff member help me with my car. The staff member gave me tips and explained what he was doing... wonderful customer service. I will make them my #1 for any car accessories or parts or minor repairs.
Emma Currie
2 years ago
Ben was very very helpful. 10/10 would absolutely go back. I needed the battery changed for my key fob and it was very hard to get it open but Ben spent time and effort to help me. Amazing worker.
Rene Carrera
a year ago
Walked in was greeted in my own language. The environmentand staff made feel at home. Very helpful and polite. Vicky was helpful and so was Liam
Oliver Decker
10 months ago
they are so sweet here i think that this is the only location i would go to, very nice over the phone and willing to help!
Bill Danforth
11 months ago
The people who work here are courteous and knowledgeable.The prices are a little cheaper here than the AutoZone down the street in Cook due to lower taxes.
Hristo Petkov
7 years ago
Had to do swap out wiper blades and got a set that did not fit my configuration. Returned the item, got the correct set but the return $ for the first set never got credited back. When I checked my statement and asked for credit, the manager served me with - I was late in claiming it. These blades better last me for years, if they're gonna cost me $60.I could walk to that store but now I'll drive to their competitor.
Chase 477
9 months ago
They usually have what I need in stock, if not they can get it quickly and are always helpful and friendly
Nicholas Kolasa
3 years ago
Employee Michele didn t hesitate to help me and my Dad with a seized wheel discovered when changing a flat. She followed me to where my Dad s car was disabled and offered great tips on how to get the wheel off. She was even willing to get in there physically and lend a hand but my Father declined. Thank you Michele and O Reilly Auto Parts for the foresight in hiring a top notch employee!!
Samuel Lee
6 years ago
This store needs more than one person working. Why offer free wiper blade installation if there is no one that can do it? Told me to wait outside and I waited outside for 1 hour. Do not go here if you need your wipers installed. This was my go to place. Not anymore.
Dabkevinhere
2 years ago
It's a clean little place. My only view of o'Reilly's is that they dont hire guys who like or know about cars as much as they did in ny earlier years. I dont need a mechanic but it would me nice if they hired more mechanically inclined associates but I'm sure like every other job they probably dont pay enough to get that kind of experienced employees
paul kobylanski
7 years ago
I showed up got ignored..stood at the front for a while. Then the phone rang and the clerk proceeded to answer and spend 10 minutes answering questions while I waited. Then after he served someone else who was shopping in the back of the store while I waited at the counter. The staff is neglectful and provided mediocre assistance. With advanced auto parts and autozone right around the corner I recommend going to one of those. You'll save money and aggravation
M Tagg
2 years ago
It's really nice to have an O'Reilly so close to my home, I'm a car person so I'm there alot, Liam is awesome, he and his female Copart really shine when it comes to customer service, great place
Kenya Wade-McFarlin
4 years ago
This morning my windshield wiper broke. I was trying to get it off fir bout 30 mins my hands are cold and hurting. I get to the shop.Mark help me get new pair & pop them on and get to work 30 mins late not a hour later.He's was so sweet and helpful.
Terry Altman
a year ago
Very well organized they're glad to help you I recommend getting your next Auto Parts at this location you won't be disappointed