Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rachel H
a week ago
Have been great when my car has an issue or needs an oil change. I like that they share what the issue is and the options available so I can choose what is best for me and understand the price difference as well. (Female, in my 30s)
TheDoedoe1963
5 months ago
10Our #1 go toAs always, we are very pleased with our service. Very knowledgeable and excellent work. Brad and his staff are efficient and great to deal with. Office personnel are pleasant and keep you updated as to progress. Love Wick Automotive! Will never go anywhere else!
grace
3 months ago
I was reccomended to Wick Automotive by my best friend's family, and I was not disappointed. I was very pleased with my results and service. I needed a new throttle body for my vehicle and I got an oil change as well and I was very happy to be able to drive my car normally again. Will definitely come in again
James wilson
a month ago
We have always had great service at Wicks. They stand behind their work, they will make sure you are a satisfied customer. No complaints here. Great customer service
Mary Jo Hare
3 months ago
We are so grateful for the great service on our entire fleet. We can't thank you enough for making sure that all of our vehicles are ready for duty when they are needed. Your personal attention to our needs, especially as a business, is beyond expectation. Thank you to your entire staff!
Brandon Murphy
6 months ago
I've been going to WICK automotive since I was 16 and had my first vehicle and they've worked on all my vehicles for the past 20 years. I recommend them. Great customer service and the mechanics are top notch. They know what they are talking about and they know how to repair your cars. They give it to you and layman's terms and not in mechanical terms. I appreciate their hard work and working with me and my family for the past 20 years.
Jason Wiley
5 months ago
As always, I'm completely satisfied with the service at Wick Automotive. They are professional, courteous, and friendly. I'll always trust them to take care of my cars!Services: Tires, Brakes, A/C installation & repair, Air conditioningServices: Tires, Brakes, A/C installation & repair, Air conditioning
Kelly Richmond
3 months ago
Once again great service. Went for a oil change, and had to order a wiper for the back window. They got the wiper that day I went back sat in my car outside while they came out in the freezing cold and put it on. So that's service.
Jason Rhode
a month ago
Wick Auto has been our family s go-to auto repair shop for years and we couldn t be happier with their services for our vehicles! You can t go wrong taking your vehicle to Wick Auto!
Ms. T. V. Hayes
5 months ago
Apologies about the lateness of this review. I was back home visiting Tha Rock over the weekend of 10/13. I had been told earlier by a different shop that the rattling sound I was hearing was my heat shield that had come loose. Fast forward to that weekend. So, by the time I got to my family I could see something hanging low under my car and I assumed it was the muffler, it also started scraping the ground in low places. That weekend I started looking up shops. Monday the 16th I contacted a few and they were booked up for the day or week. I looked again at the shops that did walk-ins. Went to one of the other highly rated ones and the vibe was okay, but weird. They told me to come back at noon. I then went back to looking for shops and seen a few close to my location. Saw Wick was right there, gave them a call. Told them I thought My muffler was hanging and just needed to have it fixed at least enough for me to travel the three hours back home. They told me to come in at 2 pm. Once there it was AWESOME. No weird vibes, just a wholesome and helpful vibe. Also a great conversation! My mother and I enjoyed it. Next, I was informed that it was not my muffler, but my heat shield. I thought the heat shield was underneath the hood keeping the engine from burning stuff up lol. They took it off for me and put it in the trunk. They were super nice and understanding and really concerned about me driving on the highway with that hanging. Finally, you can't beat the price unless you're working for free lol. I appreciate you All at Wick so much. They are located in one of my old neighborhoods so that was nice! Whenever I need repairs again I will definitely give you all a call! Highly Recommend !Service: Exhaust
Jeff McBride
3 months ago
Thought I was having trouble with my brakes but they told me I wasn't which was great because I thought some repair places would just do the brakes even if they didn't need them. Always a good experience at wcks they even brought my car to my house after it was repaired which was greatly appreciated since it was below zero weather
Brian Fowler
3 months ago
They were great to work with. Very prompt,professional service. My bill was actually less than the estimate. I will continue going there for all of my repairs.
R H
8 months ago
Traveling from Illinois to Wisconsin as an art vendor, our vehicle wheel bearings went out. Wick went out of their way to accommodate and started on the work as soon as we got it towed. Safe to say we made it to the show all thanks to them. Really honest, fair priced, and dependable. Would highly recommend using them for services. I wish we had a Wick Automotive in my home town.
Donna Kowalewski
8 months ago
After receiving a message from my brother-in-law saying hospice said it was time to call the family in to see my sister one last time. They live in another state. Our car was scheduled for service next week and we needed and oil change and a checkup sooner. We went to Wick's just before closing time and they immediately took the car in and started working on it. They stayed past their closing time and wished us a safe trip. That's going above and beyond. It's service like that that we don't see much anymore.
Jeff Welte
a year ago
I've been taking my personal and company vehicles to Brad at Wick Automotive for years. Very good quality work at a fair price. They aren't the type of shop that just throw parts at a car to try and solve an issue. They diagnose and only do the work that is needed. I highly recommend them for all auto work. When they work on a vehicle, it includes a warranty that they stand by and 1 year of reimbursed towing if needed.Services: Electrical repair, Tires, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine diagnostic, Engine repair, Vehicle Inspection, Brakes, Air conditioning, Auto maintenance, Oil change
Mary Jo Nelson
2 months ago
Due to a health issue making it hard to drop off and pick up car, Brad and crew were great to help us out! Fast service and explanation of upcoming maintenance and costs. Highly recommend Wick Automotive. Service: General repairs & maintenanceService: General repairs & maintenance
Charles Evers
3 months ago
Very friendly and helpful. Definitely my one stop shop for mechanical needs!
Tracy Mattison
2 months ago
Very honest and professional. I will be going back to get my brakes done.
Laura Paris
3 years ago
This shop saved me! I am from out of town, and had business in Rockford, with only 2 days to do it. When I arrived my Prius was making two different (new) noises, and I am so thankful I came upon this shop. They took me right away, accurately assessed and fixed the problem while I waited. Professional, honest, and reasonable. I wish they were located in my town because shops like this are hard to come by. I definitely recommend Wick Automotive!
Mark Tomlin
2 years ago
Brad is a qualified and courteous mechanic. Had issues with my running lights and he took the time to find the correct way to remove and replace the bulbs without ruining the finish on the car. I recommend Brad and his mechanics for honest and ethical work on your vehicle.Service: Electrical repairService: Electrical repair
edimayer a
2 months ago
Great service. Knowledgeable staff and always accommodating.
E. Gaston
5 days ago
Great service, fair prices!!!
Debbie Rainwater
8 years ago
Wicks Automotive...I have been going there for over 10 years. They are honest and very dependable. Wouldn't take my Jeep anywhere else. Thank you for the service you have help me with over the years!!
Brian Pekas
3 years ago
Finding an honest shop these days is becoming more and more of a rarity. I've only been here twice but both times I feel like I was treated fairly. Wicks is my go to from now on.Service: Auto engine diagnosticService: Auto engine diagnostic
Gigi Hanna
5 years ago
I've known Brad Wick for 30 years & have trusted him as my mechanic at Wick Automotive�for quite some time.Recently my daughters boyfriend hit a "Rockford-sized" pothole & blew out the tire on his Scion. Because his specific model was only out for 2 months,�and parts for Scion wearables are now�standardized for the revised Scion,�unless he would go to the Toyota� dealer where purchased (50 miles away) it took forever to get any replacement parts.After calling every tire shop in the Rockford area & coming up empty, they called Wick Auto.��Brad & Jessica were able to locate his tires within a few minutes & scheduled the replacement & repair for the next day!Thanks so much for taking the time & locating the�tires.� We're so glad you were able to get the car on the road again and it wasn't necessary to visit�the dealer 50 miles away.You guys rock!!
Arleth Landrus
6 years ago
I had an old volkswagen that needed some fixing. I knew a total overhaul was needed so I asked them to give me an estimate as to how much I needed to prepare. I got an intial estimate of $1500 but ended up paying $3500. This was after everything was completed. They didn't even get my approval and just said that they had to do what they had to do. I needed the car so I just paid and left. But man, I am never recommending you guys again. I could have just bought myself my own mechanic!
joe nelson
3 years ago
Wick automotive is great!! They call and inform you with everything going on they ok everything with you first, they get the job done properly and in a very timely manner these guy are definitely professional s would definitely recommend them to anyone
rodney stahr
8 years ago
Wicks has always given me good quality work at A good honest prise. And with their frienly ways,you can't ask for more.
Mike Lawrence
3 years ago
The best and only place to get your automobile repaired.Wick Automotive always does a great job no matter what the problem is they can fix it and fast to no other shop in Rockford area I would take my vehicles.there best in my book
Mike Lambert
7 years ago
Always go above and beyond. There work never fails. Great friendly people making sure your car is running its best.