Scott's RV Truck & Auto Repair Inc

4.7 (155)

  3301 American Rd, Rockford, IL 61109
  (815) 874-0800
  scottstruckandauto.com
  Claimed

Truck repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Andersen
a week ago
These guys did some work on my RV and it was absolutely amazing. Very responsive from the beginning to the end. There were a couple of minor minor modifications that we had to do after they were done and they got it done right away. Great place to do business with. I can't recommend them enough.

  Kevin Cooper
5 months ago
This is our second motorcoach, first diesel pusher. So looking for a service shop you can trust is very challenging. Scott's RV is that shop. From my first phone call to schedule my appointment, to the actual work that was done. The service I needed was full pm all fluids & filters changed, generator service, chassis inspected & greased. I needed 4 house batteries changed out due to age. Scott's team exceeded my expectations on the quality of work and the price. If you are looking for a service shop that you can trust & not worry about being taken advantage because you own a motorcoach. The search no farther. Scott's is a 5 star service center, family owned & run. I won't trust any other shop.Services: Transmission, Exhaust, Steering & suspension repair, Electrical, Air conditioning, Battery, Oil change

  Ritchie Jensen
2 years ago
We ve had to leave two shuttle buses after hours for estimate and repair and both times were quick returns on estimates as well as repairs. Great job at reasonable prices.

  Road Hog
8 months ago
Excellent service. Friendly reception, quality workmanship, and got the job done same day service. Very hard to fine decent RV service facility. This is by far the best service experience we've had aside from Newmar customer service center. Will keep them on our list of go to service centers.

  DeAnna Brown
6 months ago
Scott's does great work, but very difficult to get in to get work done. This was an emergency and they wouldn't accommodate; found Interstate Power Supply...they were also busy, but fit my RV in to replace stolen catalytic converter

  James Liggett
5 months ago
Called for quote on service. Very pleasant folks they gave me the information that I needed

  Jay Bender
3 months ago
Really impressed with the service I have received, got my truck repaired quickly

  Roy Keller
11 months ago
One of the most professionally run repair service I have ever experienced. Manager and repair tech really new the ins and outs of RV repair. Would really recommend this operation to all my friends and anyone who wants quality service at a fair price. TWO THUMBS UP FOR SCOTT'S!!!!

  Dan Owens
a month ago
The receptionist was particularly helpful and friendly! Thanks again!

  Sonya
a year ago
Absolutely wonderful people! Dan was so kind. A flashing check engine light 2 hours away from home and a baby in the car. After 6 others turned me away, they took us with open arms. And fixed my car no questions! Replaced the spark plug that was misfiring and had us outta there in about an hour or less. Thank you!!! Gave us some souvenirs and then said it s on the house. what a rough, stressful, and long day turned around but such a kind act. Thank you for helping my family make it home safely and sharing your warm kind hearts with us. I d give it more stars but 5 is the max hereService: Electrical

  John Campbell
a year ago
We are full time rv'ers. Our check engine light came on while heading to Wisconsin. Our unit is under warranty with Ford and no one in the area would work on it for us . They diagnosed the problem and had us back on the road in less than 3 hours. I will definitely use them for all of rv repairs and services when we are back in the area. Great service, nice people...Services: Auto engine diagnostic, Air conditioning

  Tom Ketchum
a year ago
These people are pros! These people care about you, and help you even with plenty of work already on hand to keep them busy. These folks are honest. These folks are always helping each other, staying busy, getting the jobs done right, done as fast as supply chain issues allow, and still, take the time to help the emergency repairs from people passing through. Scott, Jenn, Don, Tom, Flash, Bulldog, and all the others know how to run a business correctly, and are here for the long haul!

  Susan Keith
a year ago
Scott s RV Repair saved us from selling our motor home. Our motor home is perfect for our family but it had a very serious issue! It was unsafe to drive even in perfect weather conditions! Swing and sway and rock and roll and all things in between! Two-handed and white knuckle all the way! MISERABLE! We were on the verge of selling and were finding the purchase a very bad decision. Then we found Scott s RV Repair. Scott s fixed all that was wrong with our RV ! Amazing, kind and experts in their field. We are so excited. Bonus was . Cost came in under estimate! Thank you to everyone at Scott s!!Service: Steering & suspension repair

  Tyler Bryan
a year ago
My car broke a ball joint Thursday morning. It was towed to Scott s and they were able to get the work done and completed on Friday morning, good price too!

  patricia liberty
a year ago
Had a blowout on one of two rear dual tires. Found this place; great choice!! I'd give you 10 stars if I could: GREAT service, very clean and super friendly. TY Team Scott

  Mike Brown
10 months ago
If you need to get your truck inspected... This is the place to go!! Friendly, knowledgeable staff. The price is not bad either.

  Kristian Anderson
2 years ago
Very grateful to Kyle and the rest of the team at Scott's. We were en route back to Miami when my coach (Ford V10) lost one of it's cylinders. They were slammed with customers, and it seemed doubtful that they would be able to fit us in initially. However, they came through in spades. Kyle, a Ford Master Technician, was able to diagnose and replace the faulty coil pack and have us back on the road in under an hour. The dude was insanely knowledgeable, and he was gracious enough to take time educating me on the E Series Platform and advise on some worthwhile upgrades. I'll definitely be moving forward on those upgrades, and I know who I'll be taking it to when that time comes.Services: General repairs & maintenance, Engine repair

  Chase McNitt
a month ago
Great shop, honest and friendly.

  Nicole Koblesky
2 years ago
Honest, exceptional quality and customer service. RRVBC had been using Scotts for a while now and we are grateful for their professional and thoughtful approach to helping ensure our vehicles are safe and mechanically in good shape. Great place to bring your business!Services: Tires, BrakesServices: Tires, Brakes

  pamela Murphy
4 years ago
We've been dealing with Scott's for 3 years now. We wont go anywhere else. They get the work done within a reasonable amount of time at reasonable cost. These are good people you can trust!

  Mike M
3 years ago
EDIT:I had a safety steer installed - I however realized it was installed upside down and backwards.I presented this to Scotts and they owed up to the issue, and refunded me the instal time for the unit as I ended up removing and installing it myself.I thank you again for standing up to the work, and making it right. For this, I will continue to be back for service. We all make mistakes.Great friendly people. I was really impressed with the details that everyone took with me, and listening to my concerns on the issues I was having with my RV. They took the time to listen, and inspect for those issues.They called me back with suggestions, and tried to work within my budget. Prices were fair. Is Scott's cheap? no , fair - yes. I know I could have found some of the items I had done cheaper elsewhere, but I was really impressed the the quality of the work, professionalism of everyone and how friendly everyone is.At the end of the day I spent 5k on repairs, and my coach still has some of the same issues I was hoping to resolve. I however, do NOT blame Scott's for this issue. In fact, because they were so detailed in their inspections and suggestions to me, I am confident now to say that any remaining issues I was having with my drivability is just a characteristic of the coach itself.If you have an RV in need of repair, I'd not hesitate to come here. Is Scotts cheap? No, but good work isn't cheap, and cheap work isn't good. I'll be back.If I had to nit pick - I'd say just a little better communication . My coach was there 2 weeks, I called to follow up each time. THey were however waiting for parts.Thanks all - I think I've found my "new shop" for the rv. We've already sent 3 other RV's to Scott.

  Mom Torres
a year ago
Had my husbands truck front end alignment preformed here after 3 days knew something was wrong and took it to firestone and the front tire was out more than a quarter inch , called and they offered to re-align ....passed on that and they never offered a refund , wouldn't recommendService: Steering & suspension repairService: Steering & suspension repair

  Gerald Nielson
8 years ago
Great place! Very friendly people and expert service. Our RV was having major issues on a long road trip and no one else would/could help us. We called Scott's and they were very busy but were kind enough to fit us in and fix it right away!! Awesome. Oh yeah, they also let us use their loaner car to get some lunch!

  Cheryl Kern
2 years ago
Could not of been treated any better.quick return on the issues we had with our motorhome. Air conditioning compressor, flushing of system and recharging of system. Let us stay in their lot ( we call it's Scott's campground,lol. Used their power,was able to get water and the use of a vehicle. We have truly been blessed encountering these wonderful people. Highly recommend.Bob and Cheryl Kern East Peoria, Il.

  Susan
8 months ago
Pleased with work that was done and in a timely matter. Felt a little rushed with questions I asked but they were really busy.

  Ben Ortiz
6 years ago
Worst experience, I extremely recommend you do NOT bring your vehicle here. I waited 7 hour's in there lobby watching walk ins get serviced before my scheduled oil change. A despicable display of lack of urgency by their entire staff until IT was time to collect payment. Shame on you treating a new customer this way. I almost feel like I was Discriminated against because the color of my skin is Brown, every white person that came in with a problem after I was waiting in the lobby got taken care of with a sense of urgency. 4 People came in after my scheduled appointment and they were taken care of while my vehicle with satisfied and I had to wait 7 hours

  Colin Hejda
5 years ago
Scott and Terry have always taken care of me and made sure that I felt comfortable leaving my car in their hands to work on. The staff at Scott's always treats your vehicle like it's their own, ensuring that it is in the same, if not better, condition when they are done. I highly recommend taking your car, truck, or RV here!

  Douglas Sosnowski
2 years ago
I have used Scott's RV Truck & Auto Repair on several occasions working on various vehicles. In my experience they that although they are always busy (which can be a good thing). They try to do there best to serve the customer.Service: Wheel alignmentService: Wheel alignment

  Lisa McCarty
2 years ago
These are our guys. They go the extra mile to make sure your RV is ready for storage or travel. And if you should have questions from 1500 miles away (ahem) they'll graciously talk you through the situation, as much as they can.

  Rocket Steve929
6 years ago
I took a fairly basic job to these folks and I was not happy with the result. I have an older chevy pickup truck and I was trying to get them to swap a different differential in it. Straight forward and easy job, some welding required. I did all the homework. They tried to get me to do something different, with a quote of nearly $2000 to rebuild the shot rear differential that was in the truck. They quoted me a rough estimate of $4000+ for the rear end swap that I requested to be done. What a waste of my time. I would rather that they would just be honest with me and say "we don't want to do that" than to waste my time and try to drain my bank account. Oh, and when I went to pick it up, after they did nothing but research it, they acted like they were going to charge me, and "were doing me a favor" by not charging, for what is essentially just determining what the job would cost. I tried to take it to another shop by driving it there and my rear axle SNAPPED! They probably did this on purpose, because they did not get the work that they wanted to do! What a joke. I learned my lesson. Don't try to take anything to this shop. They are not interested in doing anything the customer wants.

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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