Rockford Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  LadyFi
10 months ago
Had a oil change here last year and didn't know until this year that my oil wasn't changed, just the filter! oil was very black like molasses, and while there I asked Tom Tom to drive my van to see if he heard the noise anybody can clearly hear when my car was on he said he didn't hear a thing but told me my car was raggedy! long story short I was ripped off! Never again!

  Cynthia Arreguin
a year ago
I paid $300 for my brakes to get fixed here 2 months ago. While I was there I decided to get an oil change and was charged $60 for it, even told me that because my muffler is leaking he d fixed that for free. Once I got my car back my oil change light was on and I found it odd but I went ahead and trusted Luis and his team that they did the job right. Today my car breaks down in the middle of the highway and when I checked to see what was going on. I didn t have any oil in my car. I called him and he told me that it s because something in my car is leaking the oil out and it s most likely my muffler. But when I mentioned that he told me he fixed that already. He told me it was my other front muffler. I don t recommend this auto shop at all.

  J Smith
a year ago
paid about $500 to get my car fixed and my car still doesnt drive good.. went back multiple times and they told me my car drives perfectly fine when my car clearly had problems. would not recommend. (Updating this post 11/12/22) just found out from another mechanic these guys also took out the fuse for my check engine light in my dashboard so I never knew if anything is wrong lol. Biggest auto scammers In Rockford if I could give these guys zero stars i would.Service: General repairs & maintenance

  Joey Dodo
2 years ago
if i could give 0 stars i would. these guys are absolutely hands down the worst, most incompetent mechanics i ve ever encountered. Had my car towed there for an engine replacement and they said they could and would do it. After deciding to not cooperate with my insurance company for a week, my car spent another 2 weeks in their hands before i had to call them to ask what was going on, to which they responded that they don t feel like doing it . so i had pay to have it towed elsewhere. After retrieving my car from the second mechanic, he had informed me that somebody had cut the wires in my car for my headlights and various other wires were cut as well so he fixed them for me. After driving it home i d also noticed that 3/4 of my windows no longer work at all and that i had a broken tail light. As others have said, these guys are absolute crooks and completely untrustworthy. DO NOT go here.

  KJ B.
3 years ago
Owner Mike & Th Entire family always provides outstanding service. This business will not rip you off with outrageous prices. Whatever is going on with your vehicle Bring it here & become Part of the Rockford auto repair family! Love you guys Mike!

  Jasmine Hines
3 years ago
I googled a place that was open today and found this place. My gas tank lid wouldn't open and I had already gone to 1 place that wanted to charge me an arm and a leg to fix it but when I got here the guy looked at the issue and immediately started fixing on it. He got it open and fixed the problem within a few minutes without me paying a dollar. In the end, he did not even charge me. I can't say how grateful I am to him. Thanks for the AWESOME service!Service: General repairs & maintenance

  Kyamra Marma
6 years ago
I recommend not to go there to fix your car. I had no choice to go any other repair shop at that time, he changed rotor/thermostat with new parts and but damaged my engine c/h gauge indicator and locked my front latch cover. I noticed and informed him, but he demand more charges for that. Anyway, I returned to my place with that condition and fixed it by another mechanic in my area. Overall, dissatisfied and not trustworthy.

  Robert Bond
11 months ago
Didn t even change my fuel pump which they said they were doing just put some wire on the fuse and did it that wayService: General repairs & maintenanceService: General repairs & maintenance

  Lul Land
a year ago
These my peoples for real. great staff. great prices. great everything. i highly recommend everyone take your cars here.Services: Transmission, Auto windshield repair, Auto battery replacement, Auto water leak repair, Side view mirror repair, Auto glass replacementServices: Transmission, Auto windshield repair, Auto battery replacement, Auto water leak repair, Side view mirror repair, Auto glass replacement

  Dawn Clark
3 years ago
I was in a pinch with my brakes going out. I called was able to bring my care in that day my brakes were fixed fast and the cost was reasonable. Mike will be my mechanic!!

  Billie mills
2 years ago
The best mechanic in town for working on all your foreign and domestic automobiles. Just don't take him an exotic otherwise he does a fabulous job very affordable.

  Andrew Mausser
2 years ago
Needed my Brakes and Rotors swapped asap, these guys managed to squeeze me in at the end of the day, like right before they were going to close. Fair prices and some quality work.

  Nancy Gross
4 years ago
I had a Broken power steering hose. They got it done in less than a 1/2 hour. Great Service & friendly staff

  A Jones
4 years ago
Developed a serious suspension problem on Friday night. I'm from out of state and thought I'd be stranded and have to miss work Sunday. Took it in Saturday and he got it fixed in a couple hours.

  Dionte Marcus
2 years ago
Asked them to replace one part an had my car all day to tell me they didn t do it an that it was something else.Service: General repairs & maintenanceService: General repairs & maintenance

  Kara Edgeston
4 years ago
Most honest shop I've ever been to. He will not steer you wrong. Thank you 100 times over.

  Justin LePage
4 years ago
Thank you so much for your excellent work and customer service. Ac/ Heater line good as new well worth it.

  Jason Wright
2 years ago
Got my Audi together fast and not too much money spent.

  Angie Clark
3 years ago
The professionals at Rockford Auto Repair did a Fantastic job on my brakes and rotors

  Clement Foster
6 years ago
Guys are quick to make sure you are in and out unlike other places that have you without a car for 3 days

  Holly M. Lavin
4 years ago
We have been going to them for years! Chen is the best!

  B WALK
2 years ago
Fixed a problem that 2 other shops couldn't or wouldn't diagnose and repair..

  Wendy Powell
2 years ago
They did an awesome job

  Craig Schmitt
9 months ago
Biggest ripoff in Rockford

  Tony Wheeler
2 years ago
Great crew!

  Charles Brown
3 years ago
It was nice today

  keith downing
4 years ago
That's what's up