Nissan Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ctzrcks
3 months ago
They helped my altima coupe get back on it's toes after a major accident and its like it never happened. Great service, support and speed, recommendations and knowledge; biggest shoutout to Kaide for consistently helping all problems and my questions!

  Dan Shuman
10 months ago
I set up an appointment for a recall repair over a week in advance, and after arriving and sitting in the waiting room for ~15 minutes, I'm told they don't have the part and can't get it today. That's why I made an appointment. Why wasn't the shop prepared? Big waste of time for everyone.

  Amber Brady
2 years ago
Was in the market to buy a car and James was a tremendous help! He said he was new but I don t believe it! Helped me through the whole process with no problems! The Petes were also great, too! Thanks for everything guys! We love our new car!

  Michael Obrien
2 years ago
Brad and his team are top notch. Whether it be the service advisors, parts, detail, or cashier they all treat you with respect and honesty. I am very pleased and confident in the services they provide.Service: General repairs & maintenanceService: General repairs & maintenance

  David Walsh
3 years ago
Nissan service center on East State St the 2 times I have gone it has been phenomenal. It was fast, easy, and they were friendly. If you have anything wrong with your Nissan I suggest you bring it to these guys!

  Kent Shantz
2 years ago
In response to Anderson on my review. My vehicle had 143,000 miles on it. They told me to drive it for a couple months since they could not diagnose. Then when they did diagnose too much damage done and they said I would need a new engine at $15,000 or they found a used one at $7,500. Sales department offered me $500 for my 2012 Nissan Armada Platinum that was very well maintained and the service manager stated that. I lost approximately $10,000 in trade-in value and I believe it was because I was told to drive it until the vehicle acts up worse.Service: Auto engine diagnostic

  Tom ingle
8 months ago
Price is $190.00 Diagnostic cost, this is applied to services and parts if they do the work

  Corey Koschak
2 years ago
Service department is exceptional. Never had any issues here. Would recommend.

  Adan Cortez
2 years ago
Great service we came in with are truck and they took care of us 100 we love there service is the best of the best thanks Nissan and all the wonderful employees

  E B
2 years ago
Oil change increased from $55 to $70. I understand inflation may have some part in this but I think they is also taking advantage of the situation.Service: Oil changeService: Oil change

  Loren McKnight
8 months ago
Always helpful service department employees.

  Cheryl Dodd
10 months ago
Always great servicePromptly addressed issue

  Alice Amro
3 months ago
Best dealership in Rockford

  Cheers Love
2 years ago
Found things other service care center did not. Very thankful for honest service.

  Theresa Wesseln
2 years ago
Every visit goes faster. I no longer dread the waiting. I'm constantly getting updated.

  Geovani m84
4 years ago
Been coming here for car service for a year now, they do a great job.

  Tyrone Settles
4 years ago
The service was great, and most importantly they are honest about what needs done.

  Jeffery Starnes
5 years ago
Great service center! Polite, clean and fast. Great people!

  Dina Hanstad
2 years ago
They take very good care of our cars!

  Marinela Schuelke-De Leon
3 years ago
Efficient and courteous staff and really gets the job done.

  D P
3 years ago
Excellent auto service and excellent customer service across the board!!

  stanley lee
10 months ago
Best Service Center In Rockford

  JOE B
5 years ago
Amazing easy nice great staff

  Justin Padron
a year ago
Great with my car great work

  Douglas Anderson
3 years ago
Excellent experience at Nissan service todayl

  Sana Jafar
2 years ago
Very nice and friendly stuff

  tony mcgee
2 years ago
Very good service.

  Michelle Wallace
4 years ago
Great staff, great service

  Roger McGee Sr.
2 years ago
Always working to keep your business.

  Tracey Martin
3 years ago
Take care business..cool..