Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Bottlemy
a month ago
Mark was phenomenal. If you want your vehicle fixed right then you're going to the right place! They make sure everything is done correctly and make the process smooth and easy for the customer.
Alex Reynolds
3 weeks ago
Fast work, my car never has had to go back for anything they have touched on my car. The staff are polite and accommodate wherever they can, I don't take my vehicles anywhere else.
Chris Kuhlmey
6 months ago
Can't say enough good things about this shop. Friendly staff, accommodating work schedule and reasonable pricing. A great shop pick. Even though the office isn't as polished as some may prefer, it's because they are busy, hard at work, getting your car done quickly, and with quality. Great shop!
Porche Manns
2 weeks ago
Everybody writing these lies about them, they don't communicate, there timely manner don't exist. Today is Tuesday and I still don't have a update on my truck,and I have ubered all week to work!! Disappointed
Anne Garcia
7 months ago
1st X taking my car to this business. Extremely polite and very kind imo. I didn't have a way back to my house and they were able to take me back and pick me up when my vehicle was ready. Had the Oil changed, tires rotated/balanced, and Cabin air filter replaced which I'm very grateful that they found it, A/C recharged. Will be going back for my Exhaust to be replaced.
Ma Medley
a year ago
Craig and his team did an amazing job fixing the rear end damage on my car! I highly recommend them for your car needs!
Natalya Rossi
2 months ago
I would recommend Kar Kraft to anyone in need of repairs.. The had excellent communication throughout repair process, thorough evaluation, and attention to every detail.
Kevin Cline
7 months ago
Great first experience. In and out for an oil change in less than 25 minutes. Super friendly people who were very appreciative of our business. Definitely going back!
Lynne Williams
a year ago
Very professional & understanding. I d explained how I needed a driver side mirror for my car. (Watch out for those deers people. ) Within the next business day & confirmation for my part order. I m very satisfied. They d definitely got it done! Thanks again Mark & team! Merry Christmas Service: Body & TrimService: Body & Trim
Kathy Stock
8 months ago
Went in Monday morning with flat, they ordered 2 new tires balanced them and had my car back first thing Tuesday morning! Friendly, helpful and reasonably priced!!
Michelle Jae
3 years ago
I ve had collision repair performed at Kar Kraft 3x now. Each time they performed a quality repair and worked with the insurance company to properly repair my vehicle. One time I had an issue with some paint pealing, Craig told me to bring it in and he ll take care of it. No argument. Each time Craig was very professional and communicative. The last time they worked on my car, the insurance company wanted him to replace with an aftermarket bumper. While an OEM bumper was more expensive, Craig said it was the better choice and absorbed the cost difference.Another time I took my car there to drill out a rusted license plate fastener that broke off in the tailgate. Craig gave me a loaner car to use while they worked on extracting the screw.Whenever I m there, Craig has the same professional and friendly attitude with their customers.Highly recommend!Services: Painting, Body & Trim
Jonathan Trevino
5 years ago
Their service is phenomenal is all I can say. I have known Craig since I worked at Lou Bachrodt and they send all vehicles to him for bodywork, after I left Lou Bachrodt my wife got rear ended and we took it to Kar Kraft for repairs and they did a wonderful job, I got rear ended in the same vehicle and once more we took it to Kar Kraft, not only did they repair the damage from the accident but they also took the liberty of fixing a horrible spot on the side of my vehicle that was an eyesore for a long time and at no extra charge, we got our Traverse back even better than how it was and they went the extra mile and polished the vehicle, my family and I are extremely satisfied and grateful for the hard work Craig and his team does for us every time, thank you.
Mary Sankaran
4 years ago
I love Kar Kraft! We have been going there for years. Have had some body work done, but mostly mechanical. They do an awesome job and have very reasonable prices. The staff is very helpful, friendly and kind.
Cody L
4 years ago
We had a lift put on the truck and there were a few things not tightened down completely but when we brought it back mark fixed it free of charge. We appreciate your customer service and standing behind your work. The only reason 5 stars were not given is because every time we bring the truck in we are told 2-3 days and they end up having it for over a week.
kassie barrios
7 years ago
I have been taking my 2006 GMC Envoy (190,000+ miles) there for 4-5 years now. They are great straight to the point and get the job done. Never have I had any problems with them. They are very nice and respectful. My truck is always running like new again after they fix it, from a small repair to having the starter replaced. Nothing but good things to say about this place. Thank you for taking care of me and my truck.
Tom Waller
6 years ago
Craig and Mark were great taking care of contacting and working with insurance (2 separate claims). They used OEM parts and made my car look great in a reasonable amount of time. I would definitely recommend Kar Kraft for collision repairs.
Terry Ann Herrera
3 years ago
Unfortunately I was sent to Kar Kraft because they will cut prices and corners for my Insurance Company just to get their business! American Access Casualty Company likes to steer you to their place of choice. And steering is illegal in Illinois! Craig from Kar Kraft was very unprofessional! He definitely lacks Customer Skills. I will never recommend this place to anyone!
Kenneth Whelpley
a year ago
This is my "Go To " place for body work.They have reasonable prices,do a fantastic job and I've been coming here for years.And I just found out that they do oil changes to.
Maritsa Carolina
a year ago
They are money Hungry. They don t care about their customers and will charge you 500$ for a tow up the street. They don t have any customer service adequate enough to even work at a Walmart. If I could I would but I don t make threats I do them
Now Voyager Cruises and Tours
2 years ago
Had car repaired after accident handled with ease service good and car looking good again
Chad LaBarge
10 years ago
I highly recommend this place for their quality of work, fast service and very friendly staff. I had a Dodge Durango repaired with extensive damage and it looks like new! They dealt directly with the insurance company, saving me time and hassle and even fixed a few extra dings for free.
bruce turner
10 years ago
I can not even put into words how amazing this place was to us, they went above and beyond what was expected! We got our van back in better working condition then when we bought it, and better looking! I will never go anywhere else if I have car issues. Thank you so much to the people that worked so hard on our vehicle and did more then we could have ever asked! Great company and friendly people. Good workers!
Randy W
4 years ago
Kar Kraft is great place to have your body work done. They have fast service and reasonable prices. I've sent several friends to them over the years.
Gio
6 years ago
One of the worst experiences I ve had. Not only does it look like somebody painted it with a spray can, all the work they did is beginning to fall appart after a few months. When I confronted the guy that quoted a few months back his reply was what were you expecting a show room finish
stephanie Owens
4 years ago
They do good work at a great price. Fast service, and everyone there is knowledgeable and friendly. Atmosphere is upbeat every time I'm there.
Ryan Schweitzer
7 years ago
Always prompt and courteous service. Impala has over 140,000 miles and runs great all thanks to Kar Kraft. Mechanical and body work are second to none.
AnDREW MAtthEWS
9 months ago
That held my truck for two months and did not fix my airbags. Now my truck shuts off while I am driving.
Will Robinson
a year ago
Great, friendly, professional service here. My 2006 Honda Accord is humming again.
Mike Latino
8 months ago
Picked up my truck and was very happy with the results
Nicholas Graceffa
3 years ago
good shop but usually always busy. when i had work done there they did an amazing job its just reallllly tough to get in with them unfortunately.