Interstate Power Systems

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  norman britten
a year ago
GREAT service! Parts, counter help mgmt all around great experience!

  John Lawrence
3 months ago
Came in with a fuel injector bad in at 7 truck done by 4 great service good communications a d very friendly highly recommend

  Carl Bates
9 months ago
High pressure fuel pump went bad and I took my truck here because of the good reviews. The service manager was a man named Fernando but everyone called him Fred. Brought truck to them on Monday and they called me Thursday at about 4:30pm telling me that the truck was ready. I can t ask for better service than I received from this shop. Russ and Fred were true professionals keeping me up to date on progress. Great shop. Highly recommended.

  Jason Myers
7 months ago
Great customer service. Friendly people. I get all my work done there. Flexible with my schedule. And gets me on the road quick as parts allow.

  cesar bautista
10 months ago
These guys are the best in town!! Very professional and get the job done in a timely manner. Highly recommended!!!!

  Kevin
2 years ago
My wife and I broke down and had to be towed in. The short story, these folks are great and got us going when others would have left us to go to a hotel for several days and cared less about it. Against nearly impossible odds they refused to give up and in the end they were successful.There's not very many truck shops like this left anymore.Good people and good service.I wish them all well and we will be sure to come back should we ever need good service in Rockford again. Many thanks!

  Devi Gershbain
a year ago
Excellent shop. Staff goes above and beyond expectations with customers. Positive experience all the way around.

  charles comer
a year ago
The staff at this shop were professional and friendly got me back on the road same day when I thought it would be days I could not thank them enough if you need repairs on your truck this is the place to go

  Jan Smith
7 years ago
Derek and his crew were AWESOME! Super friendly people who go above and beyond their job descriptions. My truck broke down and was towed to their shop. My dispatch had told me to go across the highway to the Howard Johnson's for the night. If you don't know this about truck drivers, we bring A LOT of stuff with us to stay on the road and me being a girl, I bring a tad more then the men do. Derek was kind enough to haul all my stuff in his car across the highway and helped me carry it into the hotel. How nice was that?!? The next morning Derek had one of his mechanics come over to pick me and all of my junk back up and head to the shop. She even helped me load her truck up! Super sweet girl by the way. They had put my truck towards the top of the list because I was waiting, which was awesome. They had my truck done and sitting out front for me within a decent amount of time. And yet again, another helpful soul handed all my stuff up to me while I was loading my truck. These people are the best! If I ever break down in or near Rockford again I will deffinately be giving Derek and his awesome staff a call. I HIGHLY reccomend these folks!

  Milos Saric
7 years ago
Called in for diagnostics and they told me 165$, we took truck in. Been told late morning they will get to it, and ended up 3 days to get it done. Over the phone rough estimate was 2800$ and I said it is too much! After we went to the shop they gave us estimate 2400$ and said the bill we are going to pay will be included in 2400$ price! And finally asked to pay only the diagnostics and they gave us bill of 212$! I asked why 212$ when diagnostics is 165$ , and they told me "shop supplies"! The manager was smiling in my face and said "I am sorry"...Imagine that!

  Christopher White
6 years ago
Called @ 2pm on a Friday, they got me in , an had me rolling again before they closed. Very nice people , went above an beyond for me. Would defiantly recommend . Thank you gentlemen for your service.

  Matt Flores
6 years ago
They were great. I was on the road when I started having engine trouble contacted them and they checked it after hours and got me in first thing Monday morning to replace the injucters. Was out by late that day. Will use again if ever in area and having a issue.

  Harold Anderson
7 years ago
I had an issue with my Allison transmission. I got an appointment that afternoon. They were able to diagnose and repair the issue. I was back on the road the following day.

  Cory Pedrick
2 months ago
Great place to go!

  Nasri ISe
a year ago
Truck came in and got repaired timely with great communication and great service

  Joshua Fairbanks
10 months ago
Fast and thorough. Best freightliner HD mechanics in rockford.

  Zach Meiborg
6 years ago
Thank you guys! You saved us by rushing through a one-box swap. VERY MUCH APPRECIATE the good and fast work.

  Dayle Miller
4 years ago
Nice place well stocked very helpful and friendly staff not bad prices either

  Diya Dossani
3 months ago
Excellent services

  Zach Meiborg
5 years ago
These guys know their stuff & always treat our drivers and dispatchers with respect and are fair on their price