GreatWater 360 Auto Care
4.6 (193)
1969 Pawlisch Dr, Rockford, IL 61112
(815) 332-5842
greatwater360autocare.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elizabeth S
a month ago
We have taken all 3 of our vehicles to GreatWater for various service needs. They are honest, efficient, thorough and reliable. They give excellent service at a fair price. We are so grateful we found them and won't go anywhere else. Thanks GreatWater Team!
Kristen Lamb
3 days ago
They were more than friendly! Super helpful due to me having to deal w a warranty company as well! Customer service was outstanding and the work done was great! Definitely have a new returning customer!
kim bowen
a week ago
Cory did a fabulous job getting me in without an appointment for an emergency check on the battery for my car. Unfortunately I needed a new one and they took care of it right away. That s why I always use Greatwater 360 Auto Care.
Daniel Yates
3 months ago
Great customer service and very efficient with their work! Also, very good at explaining what needed be fixed asap and what could wait. My experience was top notch and I highly recommend
Ronda McCaskey
2 months ago
Ladies beware this shop! They charge diagnostics and then do not check the vehicle! Thank goodness I took my vehicle elsewhere to honest shop owners who advised the real issues and did not try to charge me hugely inflated prices for repairs. They found a potentially dangerous issue with my tires that Greatwater had supposedly checked. The fix for it was to simply adjust the tire pressures. Greatwater told me I had two bad sensors that needed to be replaced. There is absolutely nothing wrong with my sensors. I DID have a very dangerously high pressure in one of the tires, however. The blower motor was one of the other issues they told me about, which I already knew. I got that problem fixed by another shop for less than half the cost quoted to me be Greatwater. ..........1/30/24 update. My sensors for tire pressure are fine. The problem was the PRESSURE in the tires. This was obviously not checked. I was also advised I would be getting a refund as that service was not actually performed. Still waiting for my refund........
Paige Bielefeldt
2 months ago
They took amazing care of my car and helped me with all needs no matter the delay with the warranty. 10/10 would recommend
Marie Hardy
a month ago
Corey was very professional and helpful. Made my experience with you all amazing. I would definitely recommend your company.
barry anderson
2 months ago
They were able find the problem, and got a quote to fix the car. Repaired and problem solved. Will refer Great Water 360Auto care and use them again.
Britny Stepp
a month ago
I've been using this garage for years. They're a little expensive but everything is anymore. I always end up coming back to have them fix everything I seem to keep breaking.
Linzie Simmons
3 months ago
All ways get a second opinion. After getting an inspection done at the cherry valley location, I was recommended to replace perfectly good parts which would have cost me $700 . I am highly disappointed will not be returning to this location ever .
Randy Kirichkow
3 months ago
I had no heat in my truck. Cory the manager explained what the problem was and cost to repair. Very clean, prompt and professional at this place. Highly recommend them!
Cece Santini
5 months ago
We had a Hyundai Sonata that needed a new engine. They were informative and updated us with the process and the car works like it s new again. Thanks again!
MiKe Hicks
3 months ago
While getting tires replaced we decided to do the brakes. Only took another hour and a half to do. Excellent service.
JONSTON BAINES
10 months ago
Very nice caring peoples. They care about the customers and provide unspoken customer service. I highly recommend great water for all of your cars. They will literally show you what s wrong and let you decide if you want to fix it right then and there or later. If you want premium great water got it. The work is really good. I really appreciate doing business with Them. Give them a shot just have your money up. Worth every penny.
Stephanie Banks
5 months ago
Excellent service and price. I will definitely be back as needed. I ve been looking for a place that I could feel comfortable bringing my car, and I believe I have found it.Services: Electrical repair, General repairs & maintenanceServices: Electrical repair, General repairs & maintenance
Steve Schwartz
2 months ago
Service is quick and done right at a fair price. Honest mechanics do exist.
Miles Hurr
2 months ago
I use Great Water 360 in Cherry Valley because they're quick, fair priced and honest. I trust they will always tell me what I need and never try to "sell" me work that I don't need. Ask for Corey or Josh and you can trust you're in good hands!Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, General repairs, Wheel alignment, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, General repairs, Wheel alignment, Oil change
Jaye
8 months ago
Definitely appreciate the service I received personally and for my vehicle. These guys tend to handle business 100%. I went in Tuesday morning and received my truck Wednesday afternoon.Thank you Cory Josh and Angel. I am highly satisfied and will be back for future services.
Ron Pohl
a year ago
Fast, friendly, and trustworthy! Very honest and they stay true to their word. Todd and the team took great care of my car and changed the oil extremely quick! Highly recommended - will be back for future car repairs/services!Service: Oil changeService: Oil change
Ken Ring
6 months ago
Better auto and tire replacement companies out there. Was a customer for very many years with the old ownership. Totally changed for the worse with this new owner. Get quotes before going here.
frank wayman
a month ago
Went to GreatWater, excellent job done , very informative, fast and clean. Will go there for all my automotive needs.
Dennis Paugels
3 months ago
Came in with low tire they took the car in right away and fixed the tire thank you for good service
Violet Mora
5 months ago
Very nice people to work with, the waiting area is super clean. Great water 360 dose fantastic work. When you get your car back, you can be sure their work has been done properly.Service: TransmissionService: Transmission
James Davies
11 months ago
My Toyota had a leaking differential, Todd reassured me of a through assessment, Josh the technician did an eval and provided me with a detailed assessment in short order. They did what I wanted done, I felt they understood the situation and handled it professionally. Think I have a new option for car care. Big thanks!
Erick Eckerstrom
8 months ago
The tailgate on my sienna wasn t closing automatically. He said the body wasn t straight that s why the tailgate wouldn t close properly. Went to a different place, they replace the tailgate motor, and guess what? It works just fine. Going here first was a waste of my time.
Sandy Peterson
4 months ago
They were able to take care of my tire without having to have an appointment
ranjit shyam
a year ago
Excellent customer service , and excellent technical knowledge and speed. I wouldn't go anywhere else.Update April 2022:This shop has continued to be a fantastic place ,both in terms of professional competence and it's customer service. I have had to take 2 of my vehicles in numerous times for multiple different issues. I have dealt mainly with Josh and Todd. They both take the time to explain all the details and they have always been very honest and forthcoming. The prices have always been fair and the work has always been top notch. It is incredibly reassuring to know that this is a workshop that I can trust with my family's vehicles. Keep up the great work guys.
Matt Humpal (Humpal Homes)
a year ago
I was a patron of Cherryvale Auto and Tire. They were a quality company. Nice, fair and trustworthy. This company is nice, but I suggest you call around for pricing. I questioned the price I was told for a brake job. The gentleman told me he sells brake jobs at that price all day. Funny thing. I called 10 shops after I left. No one was able to match his price. In fact no one came within 100 bucks of his price. They were ALL more than 100 less. I had my brakes done 2 hours after leaving this place for 220 less than he wanted me to pay with quality parts and a warranty...shop around. Facts matter.
Cruiser J
7 months ago
Removed old 8-16 turf garden tractor tires and mounted new AG 9.5-16 tractor tires on the rims. Speedy and had no problems doing the work in spite of the garden tractor tires not being normal car or truck tires. Will patron them again in the future.
Chethya Ranasinghe
a year ago
Josh was super helpful in getting my car breaks fixed promptly. Everybody at GreatWater 360 Auto Care - Cherry Valley were very responsive. Had a great experience, highly recommend their services.Services: Vehicle Inspection, Brake service & repairServices: Vehicle Inspection, Brake service & repair