Greater Rockford Auto Auction
4 (235)
5937 Sandy Hollow Rd, Rockford, IL 61109
(815) 874-7800
graa.net
Claimed
Service options
- No delivery
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gianna L.
5 months ago
Amazing help!! Was very impressed by worker Michelle Ramirez-Jimenez. Not only was she lovely and helped me throughout the process but it was a big help that she knew Spanish which is something very important I look for when investing in big things like cars. Will be returning and definitely will be asking Michelle for her help again.
FAMILY FIRST AUTO SALES INC
a month ago
Lots of quality vehicles! Very friendly knowledgeable staff! Fun raffles for great prizes!
Alex Alejandro
5 months ago
The best auto auction around!!! I've been to many and I can say personally they take in some really decent cars. Just have to know what your looking for. Staff are always so friendly!
Nickey B
9 months ago
Make sure you're being charged the correct amount...the impound prices are extremely high... In my opinion the older senior citizen white guy at the window isn't very customer service friendly. However, if you have any issues speak with Chad. he's professional, polite and will swiftly address a situation.
Abdallah Shaath
4 months ago
I don t recommend them , They don t honor their word. Bad customer service.
Volodymyr
4 weeks ago
Disaster. I expected 1 hour for pickup my car, because worker had lunch
Cheryl Dugan
5 months ago
Office girls are great and helpful. Finding the cars is pretty easy too
Deanna Carter
a month ago
Great deals really nice staff
Kassi Randall
7 months ago
I recently just got my car out the impound Wednesday and realized a pair of brand new shoes were stolen from my vehicle while being at the impound. Still no answer or call back about where my property is.
Mr.Kim Michelbrink
a year ago
Place is pretty good and the employees are very helpful and easy to get along with as well as friendly. Cars aren't bad but you definitely have to make sure you check them out good because as anywhere else you do have a few that isn't worth buying.
cheryl dugan
a year ago
I am a driver for a dealership and I go to alot of different lots to pick up cars. The office personnel are always friendly and the lot workers are always VERY helpful if I can't find my car, even taking me directly to it and wait to make sure it starts before going back to what they were doing before I came.
Chris H
5 months ago
horrible. don't buy here. they have no idea what they are doing.
Jeton Abduli
11 months ago
Please stop the start the car and let it idle for and hr before it runs through , no reason for it . If number 11 is running why is number 40+ are idling for and hr ? . You charge 5 dollars per gallon on fuel . No reason to be burning others fuel uncalled for it .
Pamela Purl
5 years ago
Insane prices to get your car or truck outta impound there. But the people who work there are super nice and friendly. And the guys who take you back to get the items out of your vehicle are very nice and patient while you are going through your vehicle.
John Smith
9 years ago
I think the Auction is very friendly and provides a great deal of customer service that the big chain auctions just don't do anymore. They have a lot of nice new car trades, and very easy to do business with. As soon as I walked in the door as a new dealer someone shook my hand and I was registered within minutes. Great people!
Jen Smrekar
5 years ago
Easy to find and it looked as if they had a great selection of vehicles if you are looking to buy a car! Hours don't seem to be as open as they could be..but I was there for different business than buying a vehicle!! Very nice people!!
Rob Siegfried
a year ago
Its great there Chad anderson needs to stay out of my seat when i show up though gee He acts like he owns the place. Lol now hes the best great place
Russ Arnold
2 years ago
Seems like a real nice auction, I seen a lot of nice quality cars. The staff were very nice and helpful! Definitely better than some others I've been to!
yolanda randolph
a year ago
Thanks to the gentleman at the front desk for his patience with me , and assisting me so close to closing hours .Very much appreciated
Nikki Sherman
7 years ago
Great company, employees are all very pleasant to work with. They are considerate and very happy, always seem to put the customer first.
Philosopher 5
4 years ago
The staff at the guard shack is always helpful I bring my repossessions here all the time and they're always attentive and help me get in-and-out
Ubair Aslam
7 years ago
Great cars, lots of selections. Nice people. Very loud in the auction floor (bring ear plugs if you have sensetive ears). Well organized auction.
Nicholas Opie
2 years ago
Great Auction. Great people. They have taken care and proper caution to make sure the auction can still function now. Great team and great auction
Brad Dewys
3 years ago
Very good slot better than most we get cars from. Driver from crown motors HollandMich.
Austin Grimm
2 years ago
These people are a joke. They cannot be trusted and make tons of excuses for their sellers while screwing the buyers out of tons of time and money.
Edward Marsh
a year ago
This is a dealer only stop asking and look at the reviews . Once in a while they open to the public. Call or Google.
Old Sal
a year ago
Staff are friendly. Lot is organized
Jennie Fike
3 years ago
Very friendly and helpful they went above and beyond to help me out!!
Uly Cruz
4 years ago
Great very clean place many cars and wonderfully loveing personal
Jason jo
6 years ago
Some of the best people in the industry the service providers at this auction actually care about the dealers this is the only option I go to Chad and Ryan make going to this auction very easy