Grease Monkey
4.6 (305)
302 N Mulford Rd, Rockford, IL 61107
(815) 229-1890
greasemonkeyauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Warren Boykin
6 days ago
The service personnel were so courteous and efficient that I brought my wife's vehicle in the next day. The technician reminded me that with synthetic oil, we can expect 50% more miles between oil changes. In a rush, I left my planner in the waiting area, but there it was, safe and sound on the counter the next day. Thanks!
Carrie Risetter
4 weeks ago
Had a great experience getting my oil changed today. The manager was attending to us and was very kind from the moment we walked in the door to the moment we left. Staff was helpful with any questions and the service was fast but with great quality. I would recommend this location!
Justin Gallagher
3 months ago
Nice guys, super quick service. They didn't spill any oil, as evidenced by the lack of stink in the HVAC. Good stuff!
Nancy Moon
4 months ago
Brought in my 99 Camry for an oil change. We received fast a great service, efficient too. The crew working on 12/16 were great and shared some informative recommendations. Thank you for the friendly service!
John Colley
5 days ago
It was a great experience getting my oil changed. The staff was fast and friendly.5 stars, thanks.
Kelly D
3 months ago
I went to another location for a battery replacement. They did not have the battery for my vehicle. I was sent to this location and within minutes they had the specific battery for my Infiniti.The team went above and beyond and stayed after close to do the work needed. Answered my questions and were very respectful. Highly recommend this location!
Reila Starkinder
2 months ago
I like these Monkeys. They're friendly, fast and great at what they do! Thank you for taking care of Grace for me!
Shaniqua Watkins
3 months ago
Would like to thank the team for always receiving a great service. I go here for oil changes and never have to wait long . The staff and manager always great me with a warm welcome which is a plus . You guys do an amazing job !
Kristyn Holmberg
5 months ago
I've always received excellent service and trust their recommendations. I only take my car here for service. I've never had any issues with their work and it's convenient that they offer multiple things I can have done all at one shop.
Marc Foster
2 months ago
We had an issue with oil leaking from an oil filter caused by another shop, they called the place that did the work, explained what was wrong and made sure they would correct it. Very friendly, very professional. Would always recommend.
Donna Leger
a month ago
I came to have headlight replaced o my Honda crv. The technician came to me and said I have t remove your bumper to replace the headlight.I ask at the other gease money they didn't. He states according to UTube it has to be removed.I stated to him if you have use UTube to change a headlight, you are ot touching my car.Went to my regular mechanic and change the headlight without removing the headlight.I like to spread my business to other places for simple stuff.But I learned no, just go to your regular mechanic you know and trust.Sorry about bad review but this really upset me.SincerelyDonna
Brenda Vesely
a month ago
I was the lady there yesterday 3/15/24 when your computer went down. Neither tech came to explain anything I figured it out with all the hand gestures muttering and calls being made. After and hour and half wait you finally got the oil back iny car. Now you discover you can't get the card reader to work. More waiting. Now you call a second location to run my card over the phone. . Finally you discover you can't get the printer to work so I get no receipt. Lastly the entire time I waited you had the bay doors open. It was freezing in there.
Jennifer P
4 months ago
Great customer service and quoted me on the spot and gave me a great deal on brakes , pads and Rotors on my luxury car. They even have a financing program. Thank you Tom and crew will def be back!
Porsha Sain Williams
2 weeks ago
They were very fast with my oil change and really kind I ll be back!
Michelle Villarreal
2 months ago
This crew is always friendly informative and they do the job right ., I ve been here for not only an oil change but breaks for two of my cars ., thanks guys
Anita Williams
4 months ago
I highly recommend this place! My car was leaking after my oil change on a Saturday and I came back up here on a Tuesday & Jim the store manager let me know what was the problem, went to go get the part for me, and paid it for me! I m so thankful for him and the team at Grease Monkey
Eve
a month ago
They didn t take competitors coupons like Valvoline took there s. Not returning. These people don t tighten things up. Had my son oil leaking all over my driveway.
marty adams
2 months ago
Great experience needed turn signal bulb replacement. To tricky for me to tackle. The guys took care of it quickly.My go to place now
Wisam Jabbar
2 weeks ago
I sent my son to change the oil in my car, and they changed the oil before telling him the type and price of the oil, and the price was very high, 50% more than every time I changed the oil, they were supposed to tell him before starting, and the worker s behavior was not good. The shop is on North Mulford Street. FYI i am a 5 year costumer
AimE kay
2 months ago
Quick and easy. Didn't talk down to me because I have no idea what any of the other services were. A little pricy, but with no wait, 15 mins was in and out. Easy peasy!
Shelton Hinton Sr
a week ago
It was a very wonderful experience very professional with excellent customer service highly recommend this location
Sarah Stuen
a month ago
Great place to go when you don't have time to take care of your car they always take good care when I go
Chris Patterson
5 months ago
Went to get my oil changed and the manager said I didn't need it. He showed me the oil on the dip stick was clean, like new. I don't use my car often, but it had been awhile since I'd gotten the oil changed. So greatly appreciated the manager's integrity. Will certainly come back to do more business with this Grease Monkey!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Lex Love
4 months ago
Had such a great experience from the whole team, especially Thomas - he went above & beyond to make me feel comfortable. I will definitely continue to come to this location ONLY. They treated me & my car well, a huge thank you to Thomas, Todd & Ryan! I appreciate you guys! Thanks again :)See yall soon!*2nd visit was nothing short of great service. Definitely could not have asked for more. Tumtum is very informative & an overall great guy! A huge thanks to the whole team: Tumtum, Scott & Ryan . (I tend to do easy work on my car myself & they had no problem telling me what needs repairing & let me know the basics of how to do it.)I am very grateful for them all!Service: Oil change
Shawn Mullendore
4 months ago
Jim B and his staff are all great guys. The service was great and very affordable. Highly recommend!!!
Brad Lauman
a month ago
Excellent customer service. No wait. Prices were higher than I expected. Some upselling.
Kathy Staples
6 months ago
The guys did a great job explaining to me that I didn't need an oil change. They told me they could do it but the oil wasn't dirty and then they even showed me how clean my oil was. Thanks for the advice. I'll be back in 2,000 miles...Services: Air & cabin filter replacement, Tires, Brakes, Oil changeServices: Air & cabin filter replacement, Tires, Brakes, Oil change
Lynelle Overturf
3 months ago
They were awesome I went there with a hertz car and they helped me get through to get the paperwork I needed to have the work done after waiting for several hours for the approval thanks stop 181
anastasia amling
5 months ago
181 Boys were super nice and communicative about what was going on with my car. Would definitely recommend their location!
Tyler Estabrook
a week ago
Good crew at this location, they know what they re doing.