Batteries Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Hildebrand
3 weeks ago
I was in and out in fifteen minutes. Excellent people, they programmed my new key fob to my car and cut me a new key I thought would be much more expensive and time consuming. They did it short staffed too, I will be back for all my signals and bulbs this store and the friendly people

  Menace Syn
3 months ago
We just went up to battery plus to work on a issue we were having with our battery and we were working with the sweet African American lady was being so helpful and then she passed us over to Scott and he was acting very high and mighty and while my grandpa was explaining his problem he was just smiling in his face while he s in pain because of what is going on and acting ignorant telling him that it s his vehicles fault and that it s not his problem and just was being rude when he knows many people are coming in with the same problem you dont basically laugh in someone s face when your in a time of struggle what type of customer service is that then on the flip the sweet African American lady and I m sorry I just didn t get her name but she was absolutely so helpful and so personable and professional the absolute opposite of Scott and from what I hear this is just how he is how can this company be ok with people acting like that who work for you don t you want to represent your company with class like the sweet lady did not the ignorant high and mighty it s not my problem it s your fault type of guy. This was a very upsetting visit to this company!

  Kari Wooley
3 months ago
I went yesterday to get a battery for my watch which turned out to be defective.I just love them they are so helpful and so sweet.they even gave me an idea to get some great lunch.Id love to say thank you gentlemen and beautiful lady.

  Tammy Strub
2 years ago
I am not sure I will go back to this location, they are definitely not the most customer friendly in there. I went in and was buying 2 fob batteries to the tune of $37 & asked if they had a restroom the one guy says not for customers we closed it because of covid, he never even looked up from the computer he was looking at just said his piece when I said I would have to remember that he says well there are people working back there we have to think about them and walked away. I have been going there for years and they used to go test the batteries now they just put em on the counter, charge you for them and walk away. Luckily they both worked out fine but I think I will go elsewhere that is most customer friendly.

  Russ Polinder
a year ago
Chris at the perryville store was an Awesome tech, he made sure I was happy with the install. The guy that took my call was also very helpful and courteous. Couldn't be more pleased. The guys at the Riverside store have always been very helpful as well Batteries plus you have some great people helping people !Thank You Chris.. Highly recommend batteries Plus

  Dave Ganze
10 months ago
Batteries Plus on Perryville Rockford IllI ordered 2 batteries $37.00 each and when I went to pick them up the guy behind the counter tried to give me a used battery.I could Clearly see that something was plugged into one of the Batteries the terminal was scratched and twisted.no plastic caps on it like the other one had and them, after I questioned it HE said O it must have been damaged in shipping.I've been in shipping 40 yrs. This was not damaged. From shipping but was USED!!!I wouldn't have given them 1 star but I couldn't complete this post unless I did....

  A Var
8 months ago
best place to get your phone screen fixed! best price and fastest to get it done. Chris and the other staff were super nice and made the painful experience of a broken phone screen, not so bad

  O.D. Patton III
11 months ago
Service is incredible! They helped wife out a week back. Very efficient and knowledgeable. I had the same issue, they got me in and out within 20 minutes!

  Laurie Calvert
2 years ago
Overall service and affability of the contact person was exemplary. I bought online, but the item was not in stock at my store of choice. I was quickly contacted and asked how I wanted to proceed. After gaining permission to order the part, it arrived in the stated amount of time. Again, the phone contact was quick, efficient, and pleasant. I will definitely use this store again and would highly recommend.

  Duane Banderet
3 months ago
Awesome. Helpful. The best place to get keyphobs.

  Craig Nielsen
3 months ago
Live in Rockford IL. and it s -12 here and they changed my battery for me.

  Amy Lee
a year ago
I went to two auto stores and told me their computer said my battery was a difficult battery to replace and I needed to go to an auto shop. I went to Batteries Plus and they had no problem replacing my battery! Friendly and efficient team!

  Kevin Boyer
a year ago
I pre ordered the battery and scheduled its installation. Everything was ready and installed in just a few minutes. Quick service equals 5 stars and a thumbs up.

  Terrie Colehour
3 years ago
Fast service, knowledgeable staff, no long lines. Installed a new battery in my iPhone in 45 minutes at a reasonable cost plus there s a 6 month warranty. Disappointed in my wirelesss provider because they don t do repairs; only sell phones. Definitely would recommend

  Brigitte Kloepping
3 years ago
I want to give a shout out to Joe & Nick at the Rockford location. They were friendly, professional, and courteous. We asked about a cell phone battery, as my sister's phone was dead. Wouldn't charge or turn on. They helped install the SD card from the old phone into the new phone. We were able to retrieve all the photos & videos. Very happy with the customer service! Great job guys!

  Brenda Reddic
5 years ago
Service today was GREAT!! Friendly staff, clean and organized store. I purchased a battery for my car today.I was in and out. I got a discount & a mail in rebate on the battery. Awesome!!I was so surprised when I looked on the website to see if they carry batteries for cars.I am a Satisfied Customer!!!

  Oskar Stundzia
6 years ago
Brought my watch in to have the battery replaced. After the employee took the watch from me, he returned the watch to me and stated he didn t have the tool needed to open this watch and suggested I go to a jeweler. When I returned to my car I inspected the back of my watch and found the employee had not only scratched up the back of the watch but chewed up two of the teeth used for opening the back of the watch by using an incorrect tool or using a correct tool incorrectly. (He never admitted to having done this which is the most frustrating thing about this). I walked back in to the store and brought this up to the employee in question. He immediately walked away and stated it was busy and he needed to take care of other customers first (never mind that I just spent 20 minutes in line waiting for my watch to get destroyed). So after waiting for every other customer to leave the store again I was told by this employee that he used the correct tool and that even a jeweler would have scratched my watch up but the jeweler would buff it out on the spot. The employee then said we are a battery store that happens to do watches, as in I set my expectations too high by coming in and expecting to have my watch serviced and not damaged at the same time.Well I went to the jeweler and had the battery replaced in about 2 minutes with no additional scratches added. Sadly the scratches caused by the batteries plus employee were not repaired. Save your things and don t trust them to this company. Thanks Batteries +!!!

  brant hulsebus (Brantdc1)
a year ago
I go there all the time. They have great ideas and solutions to most my needs. They find me bulbs all the time. Usually walk out knowing something new each time. I suggest talking to them first be it a battery, bulb, flashlight, broken phone screen, or even power tool questions.

  Ron Cox
8 years ago
Got replacement Duracell batteries for my wife's and my car, and the price was at least $10 lower than anywhere else, including Sam's Club. Plus, I had an Internet coupon for 10% off, which they honored for both.And, they even installed the one in my car while I was there for free. Tech was very careful, even spraying the terminals to prevent corrosion. Install was done in about 5 minutes. I'd go back! No complaints. I've rarely gone there for batteries in the past, because they were very expensive. But now, it looks like they're trying to be competitive.

  Lyn Furlong
4 years ago
They were absolutely amazing with their customer service. It took only a few minutes for the to find what battery I needed, replace it and I was on my way. When I arrived home my garage door opener worked fabulously. Thank you so much.

  Cindy Bartelt
5 years ago
I ve been to the Rockford on Perryville location twice this week. The store is easy to find and very well put together. Once to get new batteries in my car remotes and once to have a new car battery installed. Nick helped me both times; he is very knowledgeable, friendly, and gets you in and out as quickly as he can without sacrificing customer service. I highly recommend the Perryville location and when you visit ask for Nick!

  Zdenek Zverina
a year ago
They for sure have a great selection of batteries but I bought there a battery for $75 yesterday and they offered me just 6 months warranty. I don't think I'll buy a battery there again.

  Tom Long Jr
2 years ago
I was putting in a new battery to my Iphone 6s. I had and epic failure. Screws fell away and disappeared on the floor. I brought it in a 900am. Sunday going on vacation. I needed that phone. 943 am. Success. Very helpful staff and reassuring.

  Sherri
3 years ago
Brought in some watched for batteries and was told the price up front. It was done in 10 minutes because I had 4 one being particularly hard to open so he referred me to a jeweler. He was very nice.

  Ken Ring
7 years ago
I have 2 Quantum Turbo battery packs that serve as flash power sources for my photography business. I needed to replace the battery component within the units after years of use. I worked with a fellow named Mitch. He was fantastic in responding to my needs. He patiently disassembled both the units and replaced the batteries. The new battery price was far more competitive than online repair and replacement centers. From now on Batteries Plus will become my source of any battery needs. They are professional and very helpful to customer needs.

  Susan Hinds
3 years ago
They are very efficient. I have had my screen repaired twice and new batteries in 2 different phone. Fair price and great work. Always friendly.

  Jamie S
a year ago
Great service and they were able to change my battery quickly!Also great price!

  Brian Gerber
5 years ago
From out of town, I scheduled an appointment on line and the team there took GREAT care of me...fixing both my cell phone and key fob. Very professional and accommodating. Great work all!

  Jeffrey B.
6 years ago
Great experience at the store. Sales person was excellent and well. Bob who works for the company was great as well. Would recommend to anyone. They sell way more stuff then batteries and bulbs. Highly recommended

  James Felts
4 years ago
Beware of cost for battery replacement in key fobs. 2 fobs $2 batteries $24.00 for less than an minute to install (rip off) Ask up front, I made the mistake of trusting a fair cost. VW dealer accross the street will do it for free if you bring in the battery and they are very well trained.