Aim Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angel Wolf
a month ago
I REGRET BRINGING MY CAR HERE. I had took my car to them for an estimate. I needed to replace the Hood, Fender, Bumper, and Radiator Support. By the time I got their estimate, it was far more than I expected. I discussed with them if I could just do the support for now until I save up for the rest, when they got back to me to tell me it would be more money that way. By now I had unexpectedly lost my job. And get hit with a message from Aim saying I need to pay 4,000$ if I'm NOT gonna do the repairs, even though the times I spoke with them they NEVER once told me I was being charged for my car there. With losing my job, I was overwhelmed and confused. I tried speaking with them and explained my situation. Not even because I was a previous customer with them, He had NO heart nor empathy to waive it this once and let me take my car. So it was either pay 4k$ for them to do nothing or almost 6k$ for them to repair it. I had no choice but to give them the deposit from the last of my savings.The following weeks I would not hear any updates from them. I would contact them to find out about the bumper arrival and was told it had not arrived yet. Until Feb 14th, never heard from them pior, only to tell me they finally got the parts; radiator support, hood and fender all New and original. As well as that they received the(custom)bumper couple weeks ago. And they'll be finished with the car in a week. At this time I advised them that I was still without a job and stressed how I can't pay the remaining amount. They just sent me to their financial site that I did not get approved for. On February 19th, They sent me a message stating the vehicle is complete and ready for pick up. With pictures of my car, it look fine. I contacted them about not knowing how I'll be able to pay them at the moment because of my financial situation. But they still had NO heart, to not even give me a few days to come up with the money. He said I can take all the time i need but they'll still charge me 180$ each day that the car is there. Or to surrender my car title to them. So feeling pressured. I had no other choice but to borrow money and max out all 3 of my credit cards and my debit card. On Feb 20th, I went to the shop to pay the remaining balance of $3,900 before they started charging me more for not picking it up. I was not able to see my car in person nor was taken to see it prior to making the payment. At this moment, they had asked for my ID and proceeded to take pictures and copies of my cards and ID (Which I was later told by my bank they are NOT supposed to do that!) It was only until after my payments were made was I taken to see my vehicle and see the work that was done. It was nothing like what I expected. I felt tricked with the images they sent me. I was very disappointed and upset. Had I known the true result I would've never had paid them. The hood and fenders aren't aligned as they should be, with big gaps. The radiator that was charged as New was a used one painted. The bumper, has multiple big cracks, punctured holes, the corner by the headlight is all curved up, sticking out. I expressed my disappointment to them. I had to still remove my vehicle from there to avoid getting charged, even though i was not happy with their service. The next days I went back to discuss with them about the issue, but kept getting the same result. That they can't do anything about it, and basically telling me If i wanted the job well done i would need to pay more money. Knowing that this already costed me almost 6k$, only to get it handed to me like this. They did not want to offer me any refund or solution that would leave me satisfied with the service. They said the bumper that was ordered was giving them many problems, and was not made right. Yet they NEVER contacted me nor the company about it. Instead they still painted and put it on which now the company can't send a replacement due to their carelessness. After my call with the owner, never got this mess resolved. They got their money and that's all that matters to them.

  Dan Lehmann
2 weeks ago
They were recommended by a friend. Contacted them through a text earlier this year. They responded promptly and sent there information back with the text.I didn t get there until months later. The day of the estimate I didn t have any problems discussed the work and the time frame of the repair.Everything turned out the way it was discussed. The only difference was the time it was finished and the time quoted. Dropped the car of at 8am and I received a text at 9:15 am. Quicker than I expected. Work looks great. I will definitely go back. Hopefully not anytime soon.

  Luis Santana
2 years ago
I want to thank the folks at Aim Collision Center for taking great care of me. My car got side swiped while it was parked so I called a few places to get an estimate because I was paying out of pocket and every one was quoting me a very high amount. I talked to Oscar, a super genuine and down to earth guy, and he gave me a great price for my Mercedes. He also told me it will be done in three days and he was not wrong. When the job was finished the car looked like nothing happened to it. Those guys there did a wonderful job repairing my car.Services: Painting, Body & Trim

  Robert McKinney
5 months ago
I recently had the pleasure of bringing several of my cars to AIM Collision Center, and I can confidently say that they are the best in the business! Their exceptional service, skilled technicians, and commitment to customer satisfaction have earned my trust time and time again.One of the standout features of AIM Collision Center is their top-notch customer service. From the moment you walk through the door, you are greeted with a warm and friendly atmosphere. The staff is knowledgeable, approachable, and always ready to assist you with any concerns or questions you may have. They take the time to listen to your needs and provide personalized solutions, making you feel valued as a customer.The repair experience at AIM Collision Center is nothing short of excellent. Their team of highly trained technicians is equipped with the latest tools and technology, ensuring that your vehicle receives the highest quality repairs. Whether it's a minor fender bender or extensive bodywork, they tackle each job with precision and expertise. I have always been impressed with the attention to detail and the flawless results they deliver.One aspect that sets AIM Collision Center apart is their commitment to keeping customers thoroughly informed throughout the repair process. They understand how important it is for you to know the status of your vehicle, and they go above and beyond to provide regular updates. They keep you in the loop, explaining the repairs being done and the estimated timeline, ensuring that you are never left in the dark. This level of transparency and communication is truly commendable.I wholeheartedly recommend AIM Collision Center to anyone in need of auto body repairs. Their professionalism, expertise, and dedication to customer satisfaction are unmatched. They have consistently exceeded my expectations, and I have complete confidence in their ability to restore any damaged vehicle to its former glory.In conclusion, AIM Collision Center is the epitome of excellence in the collision repair industry. Their outstanding customer service, skilled technicians, and commitment to transparency make them the clear choice for anyone seeking reliable and trustworthy repairs. I cannot recommend them enough, and I encourage everyone to experience their exceptional service firsthand.

  Michael LaCalamita
5 months ago
I have taken my cars to AIM for 4 years now and they do a great job. Most shops can t match texture and color of a factory paint job but the AIM team has it down. They are also professional and very easy to deal with for those that hate repair shops. I highly recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Rosie Torres
4 months ago
Amazing experience HIGHLY RECOMMEND. I had a car accident and went here to get my car repaired. Oscar did an amazing job. Great customer service and quality work. Repair was quick and efficient.

  Carlos Desarden
5 months ago
Oscar is the owner and is a great guy. Excellent service and repairs. Quality work. Quick. Very professional. Recommended them to my friends/family that need auto body work.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Juan Garcia
3 years ago
From the beginning this was a good experience. Brandon and Oscar are professionals, they told me when they would have availability for me to bring the car in on the first day. I bring the car in on the scheduled day, all estimates were done promptly and detailed. They finished the job way ahead of schedule and I got to save money by returning my rental in earlier than scheduled.

  COINBASE OFFICIAL
5 months ago
Hands down the most affordable, reliable, and professional auto body shop I have ever dealt with in the Chicagoland area

  Michael Miedona
4 months ago
Fast, friendly, reasonably priced and quality work. My car looks as good as it did the day we bought it.

  christian lopez
2 years ago
Big thanks to Obi. I came in for info for my BMW I8 and left outta there feeling like a member of the fast and furious family if you have a exotic car he s the guy you gotta talk to trust me. Any question I had was answered plus more thanks again I appreciate your honesty and the great work on the Maxton design parts UFFFFFFFFFFFF Service: Body & Trim

  Paul Park
a year ago
They did a wonderful job on my car. Damaged a huge portion of my side car and they made it look brand new. Fair prices and good service with quick responses. Very professional and the owner's a cool guy too. Highly recommended.Service: Body & TrimService: Body & Trim

  A M
2 months ago
I got there right before New Year s Eve and nobody was answering the phone no one was at the location for a while even though they left a note be back in 10min anyways I waited and after a while realised that I was wasting my time. Looks like guys left their job earlier to celebrate .

  Dababy in4k
a month ago
The people and this place is so dishonest, disrespectful, and careless. They only care about getting your money and filling their pockets to make their lives more glorious. Don't get fooled!!

  Mary Farmar
3 months ago
Amazing service in every way, the repair was excellent, done on time as promised, totally professionalI would absolutely recommend this business!!

  Paulina Pinky
3 years ago
Oscar and his team are absolutely phenomenal! Great people, knowledgeable, responsive and super professional. They have repaired my car twice now and I wouldn't dare go anywhere else. You will never feel in the dark about the status of your car and claim. Everyone is amazing! Thank you Aim Collision Team for all your hard work!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Vladimir M
a year ago
This shop took in 2 of my vehicles, fixed them both with quality, and better than that went to bat for us to make sure insurance paid their part for proper repairs and not any shortcut repairs. Thanks guys!Update! 3rd time back to Aim Collision because a USPS Postal Driver rear ended me. Same as the last 2 visits Quality & Great Customer Service all around. Brandon & Oscar handle things like it should be.

  Gloria Giuliani
a year ago
If I could give zero, I would give zero. They told us a wrong price just to get the work and told us three days to get the car back. It took more than two months and even if they have been us every week for two months because we were asking us an update, when we had to pay they didn t tell me they wanted cash. I took a PTO from work, went there, waited for 20 minutes. And just then I found out they only wanted cash. I told them they know me and I would bring them the money the day after, but they didn t accept. I told them to let me bring the money at home (I live 5 minutes by walk from they), but they told me it was already 4.22 pm and they close at 4.30 so I would be 2 minutes late.Also, we spent 8.000$ and it rains inside the car!!!! The worst experience I have ever had, from the professional to the human point of view!!!!

  Katy Madsen
2 years ago
I can not say enough great things about Oscar and the team at AIM. They are professional, great/fast communicators, helped to explain some insurance related issues/questions and do absolutely perfect repairs and body work. They worked with myself and my insurance agent to ensure a timely determination on the repair of the vehicle. They were always quick to respond, friendly and made the entire process from accident to repair seamless. I highly recommend AIM and would not consider taking my vehicles anywhere else!Services: Painting, Electrical, Body & Trim

  Jesse V
2 years ago
I couldn't be happier with my experience at Aim Collision Center. I'll start with the owners, Oscar and Brandon. Both very professional, courteous, and very knowledgeable. This was the second vehicle I've taken to them, and with both vehicles the paint job was perfect. I've taken two Jeep to them to have the hard top painted to match the rest of the body. Oscar, Brandon and the rest of the team there have a customer for life in me!Service: Painting

  Carly Williams
2 years ago
My mustang was in a crash ):I went to MULTIPLE body shop places across elmwood park and nearby local shops. Not only was the price for work top caliber, but also the way they treated me was great. I m a younger female and know very little about anything car related. They not only treated me with respect but helped me out significantly. Thank you guys for everything and taking care of my 2018 mustang. The body work was phenomenal no one would be able to even tellService: Body & Trim

  Jake Hamilton
5 months ago
Best spot in town for collision and body work! Great prices, knowledgeable staff and incomparable customer serviceServices: Painting, Body & TrimServices: Painting, Body & Trim

  Denny Sanchez
4 years ago
Amazing Experience all around , A+ and First Class customer service. AIM Team Oscar & Brandon was always working above and beyond and keeping me updated with the progress on my vehicle. Amazing results on my vehicle couldn t be happier. Please don t hesitate in taking your vehicle to them. Definitely will be taking my other vehicles to them for some work in the near future.

  Juwaan Santana
2 years ago
Oscar and his team got my car fixed in no time. Quick affordable and quality work. Had my car looking brand new after a severe t-bone incident. Would definitely come back if I need more body work done!Services: Painting, Body & TrimServices: Painting, Body & Trim

  anthony cintron
4 years ago
Had my car Towed to AIM collision after It was involved in a car accident. The insurance took its time to get back to me with a up date but the owner was patient and even emptied out my entire car when the car was ultimately totaled. Oscar was really professional and a huge help. I definitely will be returning so he can work on my future cars. Great customer service.

  nathan marcy
4 years ago
The team over at AIM has continued to exceed my expectations. I have a "different" color car and they made it look as good as new. I was nervous about the detail of the color, but they put my mind at ease. I also really enjoyed the new facility. It was very clean and professional. I will continue to recommend AIM to all my friends and family.

  Dulce Bomb�n
3 years ago
Dear; Staff,Just recently I was provided with�excellent service�at your shop (Aim Collision Center), and I truly appreciate everything.As a single parent, I can tell you that the prospect of having to deal with car issues was one of my biggest concerns during this epidemic... Thankfully, for the second time I decided to stick with your shop because the service was great the first time and I knew that once againAim Collision Center without hesitation would quickly handle everything leaving me at ease and with a peace of mind...Needless to say, I breathed a sigh of relief knowing that my vehicle under the circumstance was in great hands!..I am higly pleased with the professional manner in which your shop serviced my vehicle. You have definitely gained a new loyal customer who will refer all of her friends and family to Aim Collision Center...Sincerely,IV M.

  Doc
3 years ago
Once again the professional team at AIM Collision Center came to the rescue and brought my car back to a factory finish! Like the accident never happened. It amazes me how they re able to do such quality work with competitive pricing. Any auto body work needed i highly suggest AIM be on the list of repair shops along your search!

  Michael Heatwole
4 years ago
Dropped my wife's truck off to get the front end repaired and they did a great job. The paint match is perfect for an 8 year old truck, I was very happy. Great people to do business with!

  Michael Cott
2 years ago
Great customer service. Oscar and Brandon were very professional and did a great job on my explorer. I highly recommend Aim Collision Center for all your auto body needs.Services: Tires, Painting, Body & Trim, BrakesServices: Tires, Painting, Body & Trim, Brakes