NAPA Auto Parts - Auto Tire and Parts
4.3 (38)
515 S Main St, Red Bud, IL 62278
(618) 282-6787
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bree parr
a month ago
I called 4 hours prior to arrival with Mt vehicle I asked Do you get matched for my paint and I was there before clothes. The employees aren't very educated, nor are they very organized.I'm pretty extra miles on my car. And at the end of all this, I still have no bumper on my car because they failed on their part. Worst experience I've ever had Napa, is not the place
David C
2 years ago
Called to get confirmation of parts Lady rushed me threw everything and made me pushed me through verification of the parts I needed.I said are you busy. Ohhhh no. Good bye clickCalled the next day. Spoke with a very disoriented gentleman that seemed like he forgot where he works. After I get everything thing lined out. I said I have a discount of 15% Would you acknowledge it.Ummmm probably not. Ummmm no. Click.
Jeri Ormesher
2 years ago
Outstanding customer service!Updated - again they went way out of their way to get us the right part when they sold us the wrong part for our vehicle. I've never seen such exceptional customer service ANYWHERE. I sure wish all businesses were run as professionally as these guys at Napa. We have no affiliation with them whatsoever except needing parts on occasion. 10 STARS!
Joseph Kingsley
5 years ago
I wanted to leave zero stars but you can't this place closed 10 minutes early after they told me they were open till 6 which did they were good decent help when I was in there and I made eye contact with the guys in the back and they knew who I was and they still ran from a buying customer I am very disappointed in this place not only because they don't have prices on things because they think I have a barcode scanner they also left before closing hours and basically refused to help me never go to this place unless the guy the nice older guy is there. I suggest making the drive to somewhere else.
David Rausch
4 years ago
Great auto parts store. Knowledgeable guys behind the counter who want to help.
Frank S
4 years ago
Great service friendly counter-personnel good pricing
Keenan Turnure
5 years ago
10/10 napa has whatever you need and the staff is very helpful
Garon Schnepel
6 years ago
It's more than retail. These guys know their stuff.
Sean Landgraf
7 years ago
Good service. Parts are on the expensive side.
amadeus phineas
2 years ago
Get the right person and they go the extra mile
Mark Throop
5 years ago
Good parts but higher then the competition
Paula Cooke
2 years ago
Check out prices for battery
Randy Schoenbeck
7 years ago
Very helpful with finding parts
May Ann Natoli
6 years ago
Nice place great workers
Coralie Brewer
4 years ago
They knew what they were talking about
Ed Morgan
2 years ago
Good store
Rusty Candler
3 years ago
Knowledgeable staff
Jon Smolak
4 years ago
Excellent