German-Bliss Equipment Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam Spilsbury
a month ago
Our local Gehl dealer is crazy expensive and their customer service is mediocre at best. I found German Bliss online a few years ago and have been very happy with the ease of ordering parts from their website. We have a telehandler and two skid steers that need parts from time to time. GB has always been able to fulfill my parts needs in a professional and timely manner. Randall is their online chat specialist and he gladly helped me through an issue I was having. He quickly and professionally answered my questions and resolved my issue. I look forward to remaining a faithful GB customer for many years to come.

  Jimmy G
6 days ago
Shopping around for a good price on Kubota parts and ended up here. Next time I'll just come here first. Great prices and Randall was very helpful. AAA+++

  Andy Wakeman
5 months ago
Customer service was beyond excellent and on top of it from start to finish. Direct contact with factory service to get resolved the issues I had with my equipment. Local dealer never even called me back to assist where as these folks stayed on top. Thanks for the help fellas!!

  Debra Castro
2 months ago
Spoke yesterday via computer to Randall who was very helpful in finding the part number for me. I was able to order and create a connection for future orders. He and Michael in sales are sure assets to your company. Great hires!

  Bill Papi
4 weeks ago
Had issues creating an account to order a must have part for my rotary cutter. Randall took my order directly and wil remove my attampt as setting up the account so I can put the right email in.Jsut waiting on a an invoice.Thank you Randall!!

  Matt Ronkartz
a month ago
German-Bliss Equipment seems to have everything you'd need in a one stop shop for your Kubota. Needed some assistance and received immediate help from Randall. Randall handles the internet chat help sessions and carries himself as a polite, courteous, and an overall friendly individual that's willing to help. Shout Out to Randall, Thank you buddy!

  Diego Armando Lupi Cascarano
2 months ago
First time buyer, Randall assisted me woth the best high standard, huge knowledge and proffesionalism. I going to keep his information to deal againg with him for future businesses, if you looking a excellent customer service and for Randall in German-Bills Equipment

  Josh Gehman
6 days ago
Pretty great online chat support from Randall at German Bliss, diagnosed an address issue from an online order and fixed pretty quickly.

  Karl Hoyal
4 months ago
Randall in parts answered all of my questions, twice, since I called a month prior and then spaced on ordering the parts. He was very helpful and even got me information for another unit I haven't been able to find parts for. Great customer service and will definitely be working with this team again.

  Todd Anderson
4 months ago
I had a problem getting points redeemed on the new site they have, so I contacted Randall through the chat bot feature. I moments he had everything set up, and put the order right through for me. I expected a big headache, and instead had a very pleasant experience. Thanks Randall!

  Zach Bellows
5 months ago
I have had multiple bad experiences with the, a part that was manufactured wrong and they wouldn't replace even with pictures until I called them angry. Wrong parts sent, on another order, the latest is problems with their new website, they think I paid partial asked me for more money, I had to tell my credit card bill shows a full charge, they processed my order 3 days late and I paid for expedited shipping but got the order 10 days after I placed the order and when I asked them about the expedited shipping charge they said "I don't know about that"... I will never order parts from this company again.

  Angela Moore
5 months ago
We have a Rhino TS12 batwing mower that we have to order replacement parts for. Randall, the online customer service rep, was so helpful with our latest order. He helped us determine that we were trying to order the wrong part #. I appreciate great customer service!! We have always had a speedy delivery of parts as well. I would highly recommend German-Bliss!!

  Cindy M
2 months ago
Randall did a great job in finding the parts I needed for my Land Pride snow trip blade. Highly recommended! I will be a returning customer.

  Jerry Barker
2 weeks ago
I have used this service numerous times. It has always been Randall that helps me and he's great to work with and always gets us taken care of. Thanks Randall!!

  Chesley Ekkel
4 months ago
Randall was excellent. He helped me find the answers to my questions quickly and politely and handled the order process for me. I am very impressed with their customer service chat.

  Deb Zarish
2 weeks ago
I ordered three filters on line. There was a 4 week delay in my receiving them due to various reasons. Next time I will call directly and not order on-line.

  David Morris (gmail)
6 months ago
German-Bliss Equipment website was easy to navigate & find the parts I needed. But the most impressive feature is the outstanding chat support. Randall quickly confirmed what I needed, then set up the order & shipment.Great customer service is a rare find. And I want to thank German-Bliss for doing it well.

  Ken Kolbly
a month ago
Using the chat I was able to quickly verify part availability and then got the order placed within a few minutes.This is exactly how a chat interaction should work!

  Kerrie Aggen
7 months ago
Have ordered a few times from German Bliss and have always gotten exactly what I ordered, quickly and at a fair price. I recently used their chat assistance on their website and Randall provided top notch service. He found exactly what I needed, handled the billing/invoicing, and shipped the same day! Couldn't be happier! Thanks German Bliss and Randall!

  Rip Rook
6 months ago
I made my 1st purchase today @ GBE.It will not be my last. Randall was courteous, knowledgeable, efficient and overall very helpful. He made my transaction go smoothly and quickly, indeed I was impressed. To the powers that be, it is RANDALL, that will have me returning next time I need parts. Please take a look at his compensation, to insure it is "up to date". Retention of quality employees IS a key of success.

  Randy Burkeybile
3 months ago
Randall is great to deal with and he is very knowledgeable.German Bliss always seem to have most parts in stock and ready to ship

  Gwenna Goodenough
4 months ago
"Chat" was very helpful in finding what I needed and sending me a link to pay. First time using this company, so hoping shipping is just as smooth!

  Sturdi Bilt
8 months ago
We have had great experiences doing business with German Bliss Equipment! From the accuracy of finding the parts to the knowledgeable staff, we couldn't ask for a better customer experience. And that is coming from our maintenance department that works with probably 50+ vendors. Today was the first time I had a small problem with the rewards points and so I started a chat with customer service. They quickly solved my problem and gave an extra discount for the hassle. Randall was a pleasure to chat with and communicated very accurately and professionally. Thank you for serving your customers well. -SB

  Bryan Schramer
5 months ago
your online help person Randall Oneill was awesome. had a quote emailed in minutes and i made the purchase in couple minutes... good job!!!

  Ray Barnwell
6 months ago
Great customer service! I have made several orders from the online parts department. If calling about the status of my order I was always given complete information, even if it was a split owner coming from their warehouse and the manufacture. Great company.

  William Anderson
6 days ago
The service i received was the best,this company has their act together,i would recommend to anyone

  John Anctil
a month ago
The sales staff took the time I mean alot of his time to help me out .Great people.

  Steve Hague
10 months ago
Great service. I needed a part for an old Gehl skid steer and they just happened to have a brand new one in stock at a great price. Randall helped me on the chat line and it was ordered in just a few minutes. Many thanks to Randall and German-Bliss! 5 star service! Thanks

  April Dunham
5 months ago
I spoke to Randall and he was able to find the part I needed and it was ordered within minutes! What a painless process!

  Bill Van Riper
4 months ago
Randall the sales Rep was fantastic very helpful and very knowledgeable on what i needed great guy will do business with him again