Bernie's Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Dailey
4 months ago
Our kids were stranded in Pontiac tonight after a car accident.. They waited for over 3.5 hours for State Farm to find them a truck and 1.5 hours for Triple A.. which not even one call from either place.. We showed up from 2.5 hours away- I called Bernie s he was there in less than 30 mins, great price, super helpful and friendly! Always remember in St Louis and need help, I ve got you! Thank you for your great service!

  Edward Slawinski
3 years ago
Bernie's has been in business for 30+ years. The techs that worked there were highly skilled and could solve any issue with your car or truck . Bernie's also had a showroom where he displayed and sold classic muscle cars and motorcycles.Unfortunately the business had a devastating fire on March 3, 2021.Plans for the future are unknown as the business reviews their options.

  Big M
a year ago
I cannot say enough good things about this business and the owner. Driving on hwy 47 on the way home from a trip with the family we hit a deer at high speed. The car was badly damaged and not operable. It was getting dark and we were in the middle of nowhere. Bernie got out to us right away, made sure we were okay, and even drove us home which was nearly two hours away. If you need a tow, use them!!Services: Car towing, Long distance hauling

  Elena
5 months ago
This company is the best always on time and very friendly.

  Barry DeCoste
3 years ago
I was recommended by the dealer to take my car to Bernie's for exhaust work. The dealer would have had to replace the entire exhaust system at a cost of approximately $800. I took it to Bernie's and they were able to get it right in and repaired while I waited. They replaced my muffler and a weight, at a cost of only $160. They were prompt, courteous, did a good job and saved me time and money. I will recommend them to friends and family.Service: Exhaust

  Henry Scheltens
5 months ago
Timely, efficient, quality and care. I recommend there services.

  Jaqueline Kelly
a year ago
It s pouring rain and I need an emergency tow, this guy is out to help me in no less than an hour. A rate more amazing than I could have asked for. Outstanding service to the community !

  Carolyn Flakus
5 years ago
Fantastic service!! Kind people! My daughter's car broke down on her way home from college for Thanksgiving. She was about one hour and 45 minutes from home near Pontiac Illinois. My husband left to go find her but in the time it took him to get there Bernie's repair center had sent a tow truck for her and fixed the alternator. They were already handing her the keys! Fantastic service and great price!! I can't thank them enough!!

  JessandGrim Augle
2 years ago
Had my Harley run out of gas on 55. The guy came out from his home to help me. We chatted the whole time and he was just a great person. Found out he is a firefighter so God bless him for that. He suggested I try to start it up to make sure it was good, and realized I burned out the battery for having the blinkers on. Without a second thought he started getting tools to jump it. Took everything apart and knew exactly what to do, even though my battery is in a tricky spot. Got it running within 10 minutes of him being there. Stick with these guys, they deserve any business you can give them.Services: Battery service, Fuel delivery

  Cynthia Voigts
4 years ago
Great service; went above and beyond to help us get a vehicle to a body shop when our plans flopped. He made an extra trip to bring a tow truck that fit into the space on our property. Very courteous & quick service!

  Quinn Higginbotham
2 years ago
Helped me out in a real jam when no one else was able to, filled up my spare when I had no idea I needed to, and didn t charge a cent! Overall absolutely fantastic service and would highly recommend for anyone who needs towing!Services: Tires, Tire changeServices: Tires, Tire change

  HollywoodBigBoss
3 years ago
My family has been using Bernie's Automotive for years going back to my grandparents. Bernie has always been honest and fair with his pricing and the service is top notch. One of the best.Services: Electrical repair, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Battery, Oil changeServices: Electrical repair, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Battery, Oil change

  Haley Kosik
6 years ago
My car was brought in for a checkup before taking a trip to PA. Superficial items were fixed such as fluid levels and a worn tire. I was also informed my tie rod ends needed replacing. Bernie's didn't stress to me how important it was to have the tie rods fixed and I traveled to PA. By the grace of God I made it in one piece. When I got to PA I brought my car in for tie rod service. The mechanic couldn't believe I was sent on my way with such a dangerous condition. He also pointed out there was a 12 X 20 hole on the driver's side floor (carpeting sticking out), completely worn out engine mounts, and worn out tensioner. The engine rocked in the engine compartment and the serpentine belt was shaking violently. My dad notified Bernie's of what had taken place. No response was given until he called again 4 days later. To correct the situation, he was told by the receptionist that a meeting was held informing the mechanics to be more vigilant so that such doesn't happen again to another customer.

  Brent Tannahill
3 years ago
Bernie literally stole $800 from me when he refused (and tried to charge me $800 more dollars) to fix my vehicle after giving my vehicle back to me and saying the problem was fixed. My car was not even test driven after it was worked on the first time. Stay away. This place sucks. Bernie is a thief.Service: Wheel alignmentService: Wheel alignment

  Devin Zentmyer
3 years ago
Honest mechanic, told me what I need big picture and what I needed right now.... I could have done the work myself but he gave me a fair price and I was happy to use him... I'm new to Pontiac, they've earned my repeating business here on out

  cameron sax
2 years ago
I cannot thank Bernie s enough!!!! I got in a horrible accident 2 hours from home and they went above and beyond to help me get home :) highly recommend, very sweet people !

  Matthew
9 years ago
Brought my 83 trans am to Bernie's to have exhaust work done to fit a new set of headers I put on. They put in a new cutsom Y-pipe and had it ready to go within a few days, and at minimal cost!

  Sherri Brewer
5 years ago
Red headed guy with the red beard, (I'm so sorry I can't remember his name) is Tha Man when it comes to exhausts! He is very patient and he will fix any vibration or any noise u think ur hearing from your old car or trucks exhaust! He's the best exhaust guy in Pontiac!! You want it done right, you better go to him!!

  John Hinton
5 years ago
One of my tow trucks was near their shop & needed a jump, Bernie's was there promptly & helped my driver professionally & was very reasonable in their rates. Great service, Thanks so much!

  That Cheese Guy
11 months ago
Great run business. Shame what happened to the main building. Wishing yall well

  Larry Pyzik
4 years ago
Brake line ruptured on I 55. I was able to get on the rack in 25 minutes. Job was done, brake pedal high, and price was fair.

  Justin Schlitt
5 years ago
Driving from Chicago to St. Louis and ran into car trouble. These guys diagnosed and fixed the problem at a fair price in no time! Back on the road in a flash thanks to the quick work. Thanks guys!

  Vance Miller
a year ago
Since they're building was a total loss in the fire of 2021 all Bernie's does now is towing and they do a great job at that

  Shelia Lawrence
3 years ago
Bernie sautomotive its a great placethey r friedly do very great work they worked my truck an i am very pleased with them i would tell other this a great place for yr car s needs of repair

  Ranjeeth Rikkala
3 years ago
Prices are competitive. I believe, You definitely will get the better price here than any place near by.

  William Garretson
3 years ago
Joe Sheridan is an absolute ace of a mechanic. Feel confident taking any of your automotive problems to Bernie's.

  StreetZ CL (STZ)
3 years ago
Not good services they think they know your car better than you the customers know when something wrong with their car

  Tom Mcq
4 years ago
Very good Auto Center very friendly people I definitely will go back

  Ralph Smith
6 months ago
Very helpful, polite

  Brian Miller
5 years ago
Great service...great people...cool place...fair price !