Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrew Benedict
4 months ago
I took my truck there a few weeks ago fully convinced that both the turbos on my truck were bad expecting to pay somewhere around 3 to 4,000 they could have told me that my turbos were bad and I would have had to pay for it but instead they did a little digging and they found out that it was only just a fuse which only cost me $165 bucks. I was so impressed by their work took my truck back there the very next week to get my exhaust done they were clean professional and I finally have a mechanic I can recommend to someone won't go anywhere else.
Michael Gorges
3 months ago
I have been here several times and each time it seems to confirm that I made the right choice. The work they do is excellent, they are the most honest mechanics I've dealt with, and you get more than what you pay for on top of honest work.
Nicole Hulbert
3 months ago
They did a great job replacing my daughter's starter. Also best prices in town!!!
tania
a month ago
Love this place!!!! Great customer service, excellent work and an honest place! 10 out of 10
Dark Star
2 years ago
I wanted to personally take the time to write a great review for this car shop. The owner provided feedback on what was happening with my Audi A4 and with my steering wheel issue. This has been a wonderful experience and will be scheduling all my cars at this shop moving forward. I found the BEST Car Shop in town. Thanks again.KCServices: General repairs & maintenance, Engine repair
Maria Morales
a year ago
I've been using this shop in the past years for all my car repair needs, and I have the best customer service experience, fast and reliable repair service and the best of all, not really pricey!!
Dale Stark
3 years ago
For me these guys are extremely honest and I respect what they do for the community. I needed transmission work and they recommended a place and it worked out great. I have taken my vehicle there for minor things and Tom was always honest. I would highly recommend this place. Tom is very professional and has like a 6th sense for customers who don't know a lot about car repair.Service: Auto engine diagnostic
Al C
7 years ago
Take my vehicle here every single time it needs a mechanics hand. Not only are they superior in service (with fair and competitive pricing) but their customer service makes it worth it every time. You can leave being sure that the work is properly and perfectly done. They also offer free vehicle inspections which a frequentlytake advantage of. It's great, and they are very honest. I've been told of many things that have came up during the inspection and was never even slightly tried to be persuaded into spending more money.
Kathy O'Brien
a year ago
Very honest people who do great work at a reasonable price. I've been rotating my 3 cars for repairs here.
April Morganegg
6 years ago
We have been taking all of our vehicles to Crowe's Auto Repair since they opened. Their customer service is top notch. They are knowledgeable, pleasant, prompt , and most of all honest and upfront. They have a very pleasant waiting area with plenty of seating and TV to pass the time with while waiting. & CLEAN bathroom . They want your business and make you feel like they value it. We highly recommend Crowe's Auto Repair.Ken & April Morganegg
Jeff Norris
2 years ago
Today, once again I was reminded about how great this place is. I thought my transmission was shot, cause car was slipping and struggling changing gears. Tom told me to at least come in and read the codes. He has always been right, but for some reason I thought I would be this time. HAHA, he was right again, Spark plugs and and some seals had gone bad, what I thought was going to be $2,500 repair turned into $500. FAIR and HONEST, what more can you ask for from your car repair team? Oh yeah, they have a TV and free WiFi.Service: Auto engine diagnostic
Cody Wrobel (WrobelStudios)
5 years ago
The only Repair shop that I trust. Mike & Tom are fantastic, easy to work with and above all treat their customers fairly and honestly. Crowes replaced both the exhaust manifolds on my Super Duty fast, and at a very honest price. They do not try and push work upon you, but rather advise you of it and have you make the decision unpressured.Without doubt, 5/5. Do not hesitate to take your car/truck here, they do great!
John D
8 years ago
These guys are very nice and will explain what is going on with your car, but they overcharge immensely. They'll stay late to get the job done, but sometimes won't do repairs properly or will have you do a repair that will cost several hundreds of dollars when a quick fix is all that's really needed.Update: Apologies for the confusion. As this is a small town, I like to keep my name private from reviews. But I have brought my car back about an issue I was having after you worked on it and instead of taking care of the mistake you made, you recommended an entirely different repair. I went to another mechanic who fixed your mistake.
Onboarding Videos
4 years ago
I live in Peoria. Two hours away and I go to Crowe s for my repairs and maintenance. Once I moved from the area it was hard to find a dealership that was Trustworthy! Not trying to take all my money! Crowe s is Trustworthy! I d travel 3 hours for real customer service and Trustworthiness!
Sunny Stewart
4 years ago
Crowe's is great. Friendly fair and trustworthy. I have been going there for years and will continue to go there for my car repairs. Also loved the way they assisted my daughter when she started taking her cars there.
R J
3 years ago
They have done all the work on my car. They are honest and it shows in the work. Their prices are outstanding for the labor and turnaround. I recommend everyone come here for their car needs.
rey medina
4 years ago
The pitty is that I cannot rank this lower than 1 star. I went in with a loud exhaust noise, thinking based on the previous reviews that they'd be more upfront about the repairs and prices. To say they want their cut is an understatement, they decided to quote me 1300+ for the entire replacement of my exhaust system with high pressure sales tactics to make it seem like I had no choice but to take their price and fix my car or to start looking for a replacement. Luckily I had an old friend who was a mechanic who directed to someone much more honest... Needless to say I spent insanely less to fix the actual problem and a lot more issues after the fact... I drive it better than I did when I got it originally no thanks to this org.... My best recommendation to everyone find someone who knows a mechanic and will direct you to someone with real good intentions instead of pretending like these folks
Dan Motchnik
4 years ago
Thorough service. Brought my wife's car in for A/C service. Dropped car off after hours, but there was still someone there who I left the key with AND who passed on additional info.They got back to me quickly with a detailed explanation of the problem, and had even double checked to make sure it fixed the problem.Overall great experience.
Joe Cicci
4 years ago
Did a great job with our cars brakes. Fair prices, good repair work and done on time. This was our first time there and we will definitely go back to Crowes for future repairs
John G
2 years ago
They quickly and accurately diagnosed my a/c had a faulty expansion valve. They had to remove the entire dash and console (many hours of work), but got it replaced and everything back together and working like new.Service: Air conditioningService: Air conditioning
Nichelle Colvin
2 years ago
Crowes is the only place I trust with my car. It is so important to have a trustworthy, honest and caring operation! I drive from Indiana to Illinois to have his service. He is worth the drive!Service: Auto engine diagnosticService: Auto engine diagnostic
Robert Collett
8 years ago
Mike is a great mechanic! Very professional and prompt! He had my truck back to me and had my linkage fixed the right way, he informed me every step they took, what the complications were, they went above and beyond, even getting a copy of the schematics from the dealership because what was on the truck was hacked and not stock...Thanks Crowes for getting back on the road.
William Hawley
6 months ago
Fast, honest, and affordable services. Highly recommend these guys
Sean Austin
7 years ago
Crowes Automotive in Plano, IL has a very professional staff. They took great care of me and my Expedition. The prices seem very fair, and they very prompt!
Amber Poe
3 years ago
Thank you so much for the employee driving the van this morning with advertisement in back window! I've had a horrible week and needed that nice gesture of a free coffee But unfortunately they couldn't take the only money I had was a larger bill, so they cancelled my order hopefully you got ur credit back !
Heritage Farms
2 years ago
Have tow service for an affordable price. Itemized clear to understand and read billing. Fair. Willing to work with clients. Professional and kind.
Aaron Nieckula
a year ago
Solid service! Very thorough. Great crew at Crowes! Highly recommend!
Larry Gates
a year ago
Had a expensive pending bill the shop took me out and show me what had broken on the rear end of the vehicle explained everything
Mike Stephans
a year ago
Multiple repairs and got them done in a timely manner. Very professional, I highly recommend them.
Ray Tirado
4 years ago
First time I've done business here, received a reasonable quote, looking forward to taking my business from Gjoviks to Crowes Auto, the Service Mgr at Gjoviks knows how to lose customers!