PKW Motorwerks

4.9 (400)

  12361 Rhea Dr, Plainfield, IL 60585
  (630) 864-6082
  pkwmotorwerks.com
  Claimed

Auto repair shop BMW dealer Mercedes-Benz dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hassan Sheikh
a month ago
Brought my Audi here for a sensor issue and I am so happy I found this shop. I initially went to the dealership and they did a ridiculous diagnosis that made no sense. They wanted to replace some serious parts on the vehicle and of course that came with a crazy price. I took my car to PKW and after checking the issue, Brian came to me with a diagnosis plan. He explained to me step by step on finding the root cause and applying the fix. Surprisingly, this is something the dealership wasn t capable of. All in all, I am very impressed with diagnosis, service, repair and fair price. I find the PKW team to be knowledgeable and sincere. People think the dealership is the best place to take your vehicle, but my experience says different. So glad to have found PKW and will be back for routine maintenance!

  Awais Shehzad
2 months ago
Had a great experience at PKW. Chris was very professional and gave the best advice possible for my Volkswagen. They gave me a ride home while they looked over the issue with my vehicle and sent the inspection report via text later Followed up with a phone call and discussed options. I truly believe that I can trust them over the dealership any day. The techs seem to know what they are doing. Instilled trust with their knowledge and professionalism.

  David L
4 months ago
Used them twice to do inspection and get their perspective. Easy to work with, details inspection report. 21st century payment option to ease transaction. Drop box and locked box used to pick up vehicle after hours. Price decently. If you own a German made/design car, it is the place to go

  Sam Ralston
3 months ago
PKW did a great job replacing motor mounts and installing a new set of tires with a 4 wheel alignment on my 2013 Audi S5 Cabriolet. They completed the work in a day. I am very satisfied with their work.

  Thien Ly
a year ago
PKW replaced my entire suspension system for my Mercedes CLS 550. I couldn't have been happier with the service provided. Better than the Dealer in every way! I guarantee you these are professionals in automotive service and repair. They answered any and all the questions I had, they were very thorough. I felt I was the priority. Outstanding team! Definitely my go to from now on.Services: Steering & suspension repair, Steering & suspension replacement, Auto engine diagnostic, Vehicle Inspection, Wheel alignment

  William Yunker
3 weeks ago
Knowledgeable techs and sales people, addressed my car the next morning, seamless communication and easy text message communication of work and cost of parts. Willing to work with me on parts cost and OEM vs. non OEM. Honestly the best experience I have had at a repair shop. One word to describe things, seamless.

  Richard Fisher
4 months ago
Took our Audi Q5 for first time to PKW for a new battery. They did a thorough check of everything recommended or needing maintenance. I was very happy with service performed and will definitely return.

  Mike Baker
3 months ago
My overall experience with PKW has been positive. They do a good job on the mtce work requested on my Land Rover LR4 including making recommendations on any additional work that I might need. O would recommend them to others.Service: General repairs & maintenanceService: General repairs & maintenance

  Sarah Johnson
2 months ago
Though this was an unexpected expense, I was very pleased with the thoroughness and care Chris and team expressed during the process. They took time to explain the issue, while integrating technology into the process (video/images/texting/online viewing of receipt and bill pay) it was very smooth. Highly recommend!

  MAURICE PANNELL
4 months ago
PKW was very professional and did a great job on the maintenance for my Mercedes. They advised me on every aspect but were not pushy like some of the others would have been.

  Lisa Sennyes
4 months ago
I took my mini cooper to another place and they just kept giving me the run around, Chris was very professionally and was able to finally fix my car! Great service and they offer free shuttle services too!

  Michael Zendzian
6 months ago
I came in for routine maintenance on my bmw 5 series on 9/20 and they did not disappoint. I was in and out pretty quick and they have a nice waiting area to hangout while you wait for your car. Their prices are definitely cheaper than the dealership as well. I will be back in the future for sure and will let my friends know about PKW.

  Lindsey Stewart
2 months ago
Great communication, consistent & quality work every time. It s nice to go to an auto shop & feel like you can trust their suggestions & work.

  Everett Samms
4 months ago
Outstanding!!!!! This was my first non-dealer experience in many years and I was very pleased with the service at PKW. I mentioned when came in that my puppy was alone for the first time and they got me in and out. I will surely use these professionals again.

  Jeff Sassano
7 months ago
Have been going to PKW for about 2 years now and continue to be impressed by the level of service each time. I have relied on them for routine service as well as some larger, more complex repairs.In those situations, they talk through the options, answer any questions, and offer transparency at every step. Very responsive with communication throughout a repair.Services: Tires, Auto battery replacement, Steering & suspension repair, Vehicle Inspection, Wheel alignment, Auto tire replacement, Auto maintenance, Auto brake replacement, Oil change

  Brandon Sloan
5 months ago
PKW is the best choice. Only trust them to do quality work without the crazy dealer markups. Brought in my Macan for maintenance, and happy to say you guys earned a loyal customer!Service: Oil changeService: Oil change

  Greg Mucha
5 months ago
Great service. I had an oil change done on my wife's Audi TT. Straightforward pricing. Definitely will be back for maintenance work.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change

  Chad Hanrahan
7 months ago
Needed an oil change and wanted to get my transmission serviced. PKW does fine work and completed the work in a timely manner. They also noted that my front brakes needed to be replaced and I went ahead with that work also. Jason and his crew are able to keep my BMW working the way it should.Services: Transmission, General repairs & maintenance, Brakes, Oil changeServices: Transmission, General repairs & maintenance, Brakes, Oil change

  Beatriz Marroquin
2 days ago
Profesional and fast. I will definitely go back if my car needs service in the future.

  Krishna Mel
6 months ago
There was an engine repair for my mini cooper which was fixed. It was delivered on time as promised and perfect. Very affordable and complete satisfaction. I will recommend PKW for all your car needs.

  Hugs_N _Kisses
7 months ago
Great place! Great service! this is the second time I brought my car here and I m not disappointed. I chose this place based off their good reviews. I was greeted and helped as soon as I walked in. I was informed about the possible problem, the cost, and time frame for repairs needed. Affordable pricing in comparison to most.

  Paul Villanueva
7 months ago
This is my goto shop for European and German vehicles. I brought to them a used Porsche Macan S that I purchased elsewhere. It had a myriad of hidden issues. PKW was able to fix everything and get my vehicle into a reliable daily driver. I now happily bring my Porsche to PKW for regular maintenance.

  Mark Shervheim
3 months ago
First time visiting the shop. Was pleased with the service and the quality of work. Will definitely use them again when servicing my VW.

  Ryan K
5 years ago
Brought my 2014 BMW 335xi in for a high flow catted downpipe, charge pipe, intercooler, mount and balance and JB4 install and everything went great!Price wise they were fair and cheaper then most surrounding shops while also quoting me the correct amount of hours unlike others.I dealt with Jason who chatted with me over the phone about his N54 and while installing the parts he geeked out with me about future mods and explained the current ones in detail. Really great and knowledgeable guy who put up with me and my obsession about my car.I couldn't recommend them more, will be using them for all my maintenances and installs in the future!Also cars a beast now

  Lexie Bailey
2 months ago
PKW is the place to go! I have gotten the best service here and know that my car is in good hands- will only go here for my car managment/repairs!

  Duchess of Debness
7 months ago
Great experience! This is my go-to for all my automotive needs. They took great care of my 'Audi A3 Baby'! Very nice and hospitable staff. More than 5 stars from me!!Service: Oil changeService: Oil change

  Derrick Allen
4 months ago
PKW completed my extensive repair in 2 business days. They have a sense of urgency that most other repair shops don't have, not to mention competitive prices.

  Tapan Nagori
8 months ago
Overall happy the service that included coolant flush, brake fluid, tire rotation and oil services. This was the first time I had my BMW X5 serviced outside of dealers and felt the prices were very competitive. The main reason I did not give 5 star is additional explanation should be given to red items on assessment ( ie if they are not important they should not be red) and also would have liked to see the tire pressures adjusted as part of tire rotation. Front and back have significant PSI differences. I do plan on going back for next service.

  Alex Garcia
9 months ago
The PKW team inspected my daughter's 2011 Mini Cooper, took the right approach by changing the oil first to find the problem. Glad they saved us money in the long run by not jumping into major repairs first. These guys seem honest and genuinely will recommend what is best for the customer without price gouging. I will take my E320 Benz to them soon!

  Justin Mckeown
10 months ago
I ve used PKW a few times and each time, come away more impressed. Those I ve interacted with have been pleasant, helpful, and savvy with the work getting done. Recently, they did an alignment on my 05 Boxster S (after I put new shocks in) and found a couple jobs that were recommended while you re in there . I opted for some, passed on others, and they weren t pushy with those I passed on. Interactions aside, the work done was impeccable, and it s been that way every time I ve had something done on my cars. I d 100% recommend PKW and will be using them for all of my European cars in the future!

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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