Douglas Automotive and Tire, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lori Donley
5 months ago
We were traveling and my car stalled outside of Pittsfield and I needed a new fuel pump. We were towed to Douglas around 3:30 p.m., they had to order a part, but they did an amazing job getting us back on the road before noon the next day. One of their technicians stayed late to get the car ready to work on the next morning! Everyone was so friendly and helpful and gave us hotel and dinner suggestions. Customer service and car repair rate 5 + stars! Very thankful- you just don t get that kind of customer service from many places anymore !!!

  Little Feather
9 months ago
One of the best services I've EVER gotten! She was one of the kindest woman and generous woman I've ever met. My daughters and I were stranded on a gas station after our tire blew at 0100. Everyone told me no or charged me ridiculously high prices but they did it for free all I paid for wad the used tire. I'm forever grateful and happy to have used their services.

  brad constable
2 months ago
called to get my step sons car diagnosed to make sure it was the part I had thought it might be and they got it in the next day like they said they would and at a fair price

  Aurora Gentry
2 years ago
Told me it would be done by thrusday, let my car sit in the same spot for two weeks. No phone calls to let me know they haven't been able to get to it yet or anything. No information couldn't tell me anything shooed my husband away. YOU ARE A BUSINESS. Rule #1 Fix your phones!!! Why would you let it go on for so long with "broken phones". You loose customers when you don't have communication!! LOUSY service skills. I went in there myself and demanded my keys back . If you want a unrelaibe mechanic be my guest! I will never recommend this place to anyone. First time I brought my car in they charged me 400$ and it wasn't even fixed that's why I'm in this predicament now! I guess I should have known better.

  Natacha Petre
2 years ago
Me and my family were heading to visit family in Indiana and our tire blew. It was after 5pm and we were having a hard time finding a place to get it fixed. Called Douglass Automotive and even though they were technically closed, they agree to look at it. The hole was too bad to fix but they put on a used tire so we didn t have to keep driving on the spare. And didn t even charge us! Lifesavers! Thank you so much for your kindness!! Service: Tires

  Oscar Reyes
8 months ago
Great service, Always friendly, great prices. Appointment recommended.

  Brad F
a year ago
They have done work on my truck and my daughters car recently. Each time they were done on or ahead of schedule. Highly recommend

  Marva Hurst
a year ago
They are friendly and do good work, just took two weeks before my car was done.

  Michelle Main
a year ago
They offer good, dependable service. Everyone is friendly! Never had to wait a long time. Very pleased!

  John Coughe
2 months ago
Great group of people to work with

  Cory Hathcock
2 years ago
Congratulations on your new shop!