Uftring Weston Cadillac

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Don Tippet
3 months ago
I had left a two star rating, but it seems as if my rating is gone. Just an update. My vehicle was in the shop for a week. In the process they lost my K&N air filter and they ended up buying me a new one and delivering it to my house. Communication was poor throughout the week. The tech diagnosed that I needed a new cat. I had just installed a used cat, so I didn't think that was the problem. To my service rep's credit, he too agreed with me so he had the shop manager relook and try to diagnose my problem. He too, said bad cat. I paid $170 and picked up my car. It ended up being a bad cat. The ONLY thing I did to my vehicle after picking it up from them was replace the cat, and now it runs like it did before.

  Ryan Grant
10 months ago
Always always top notch service.I've been using them for years.Highly recommend! And my service advisor, Chuck always takes great care of me.You can tell they are a team that truly cares about their customers.Nothing but professionals.

  Suzy Lewellen
a year ago
0 stars. We had a vehicle in for service that should have been covered by the platinum warranty we purchased from Uftring Weston. We told the service department about the warranty prior to any work being done. The service department said the service was not covered and we agreed to have the work done. We checked with the warranty company and it was a covered service after all. We showed the service department where the warranty coverage stated it was a service covered and they said it was not covered. They even argued that is was definitely not covered. We paid over $1500 out of pocket. We contacted the warranty company directly to find out the service department NEVER called the warranty company and it is a covered service.Update: Uftring Weston Service Manager called to try to make this situation right after seeing our reviews. We appreciate them reaching out.

  Mark May
a year ago
Called last July to be placed on the list for the 2023 Z06 Corvette. Called and they placed me with Tena who was a Corvette team member.... she supposedly placed me on the list and I had to always reach out to find out information about where we were in the process, as of today 4/19/23.... I reached out again because their email only works 1 direction and to find out that they have no allocations! Not a sorry, let me help or nothing!! What a sorry excuse of a dealership and sketchy af! The communication is non existent! To treat someone willing to spend $150K+, I'd think they would approach it a whole lot differently! I just ordered a Hennessey H700 Corvette! Real product, Real organization!

  Eric Grimm
a year ago
A fine dealership to deal with. The Staff @ UWCC parts & service always strive to keep our Fleet up & going. Bob Humphrey is an excellent parts mgr. Very Knowledgeable and always figures out that difficult part look every time.

  Chuck Rask
2 months ago
Needed a new battery and got fast, friendly service.

  Phil Newton
7 months ago
Classy, knowledgeable people. They do an excellent job of supporting the community as well.

  Dianne Lorenz
a year ago
They worked on my car. Excellent service. Recommend highly.

  Yvonne Ernst
a year ago
Always a great experience and great staff

  Sylina McCleskey
a year ago
Friendly staff