Kauth & Mayeur Ltd

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon D'Adam
2 months ago
I ve been taking my cars here for 4 years now, for both maintenance and unexpected repairs. Kauth and Mayeur has always been honest, reliable, and fair over the years, and I plan to continue using them as my main mechanic. Also, I think Kauth and Mayeur is the place to take any type of performance/sports car in Peoria as well. Although they are equip to handle most cars on the road, they clearly have years of knowledge/experience in the performance space and I appreciate that as they work on my cars.I really appreciate Kauth & Mayeur because they take pride in their work, and therefore aren t afraid to check their work. In the last 4 years of taking my GTi to them, I only had one instance where my car came back to me in a concerning state. I got my brakes done by them (as well as some other maintenance) and the break pedal was softer than before. I called them up a couple days later and let them know what I noticed. They got me in right away to take a look, and fixed it up, free of charge. There was no arguing or trouble like I ve ran into with other shops, and they were honest about fixing it. It s hard to find shops that work with you, even after they touched your car.Like I said though, only that one small issue in 4 years m, and it was handled well. So I ll continue to take my cars here, as I appreciate that type of honesty and the way they work.

  Shaun A.
a month ago
Sean and the team at Kauth & Mayeur are the very best. Not only did they help facilitate a smooth purchase, but weeks after delivery Sean went above and beyond to help me rectify a mechanical issue. The level of professionalism and care they put into their business is why I would recommend them to anyone. Thanks again!

  charlotte m
a year ago
They were about to give my 2012 Smart4two once over. There was some age related issues that needed repaired and a few up keep maintenance. Took three visit to locate the main culprit. All in all at pricey but well worth it, they got my Smart running strong like the day I got her. I would give them my business again. Great work to the techs that fixed and got my girl running strong again. The face at the desk was always polite, cheerful, informative and professional. All around great business.

  Joseph Kirk
4 months ago
Had a rim put on a tire here. They were the authorized installer for the company I purchased the rim from. Quick service and cool cars in their showroom. Everything looks great. Would use them again in the future.

  John Johnson
3 months ago
Kauth & Meyer has reached out to me since my original post and offered to try and help with my missing Owner s Manual.

  B
7 months ago
I brought my car here several months ago but am just so fed up with dishonest people. I am in the process of trading my car in now because these people did not do what they said they were doing to do. Paid them $3250.00 and my car is still not fixed. They assured me what they did would resolve the issue. Not 48 hours later, my check engine light came back on. I feel like I got ripped off. Thanks for more hassle AFTER I paid you.Is there one honest car repair shop?!?

  Derek Thomas
8 months ago
I cannot say enough good about this place. Great service and they are good at what they do! It is also a blessing that they are able to get you in way faster than Volkswagen dealership. Volkswagen could not get my son's car in for over a month!!! Kauth and Mayeur got him in in three days. Fantastic!!!

  Tyler M
7 months ago
Friendly staff and great service! My vehicle began misfiring one morning, Kauth got the vehicle in, diagnosed, and fixed in a very timely manner. Very easy to deal with; will be bringing my other vehicles to be serviced here!

  Jessie
7 months ago
Poor communication. Poor work. I have had to go to other mechanics twice now after negligence on their behalf. Will not be returning to spend another $2000 for a problem that is not fixed when my car is returned.

  Shelly shipman
5 months ago
They will lie to you, take as much money from you as possible and then tell you they can t fix the issue with your car. Don t trust a word of what they say, every other word out of there mouth has been a lieService: Auto engine tuningService: Auto engine tuning

  Pathik Shah
2 years ago
New to the Bloomington, IL area and needed to get my car repaired for an oil leak and headlight condensation issue. I came across K&M based on some positive reviews on the BMW forums and I'm pleased with the service. K&M actually took the time to diagnose and fix the issues instead of shotgunning through parts. Overall, it was worth the commute from Bloomington and just a heads up that they're pretty busy, so it's hard to schedule appointments immediately but worth the wait.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Car waxing

  Charlie Mierzwa
4 years ago
Brought my Mercedes in to have work done on it. The staff was very reliable and made me feel like i could trust them with my car. They did an outstanding job and I haven t had a problem with my car since. All of this was for a reasonable price as well. 10/10 would recommend!

  Pietro Vitale
3 years ago
Absolutely amazing experience when I brought my BMW into K&M. They took great care of me and my car and kept me updated throughout the process. After using K&M for the first time, I will never take my vehicle to anyone else! Thank you so much!Services: Transmission, General repairs & maintenance, Electrical, Auto detailing, Auto interior vacuuming, Battery, Oil changeServices: Transmission, General repairs & maintenance, Electrical, Auto detailing, Auto interior vacuuming, Battery, Oil change

  Chris Randazzo
10 years ago
Honest, professional, and experienced service; highly recommended for anyone looking to have work done on their European import, whether it be a simple diagnosis or a custom aftermarket install. K&M even provide shuttle service back and forth when your car is being worked on. Doug and Robbie are stellar, ask for either. I don't know anyone else in Peoria whom with I would trust my Volkswagen - fresh off a limited warranty! Plus, there's always a nice car in the lot, so chances are when you stop by you'll see a Ferrari, Porsche, or Lotus :)

  turbo 6594
5 years ago
Excellent customer service.Last year K&M did a very good job on my VW GTI.This year when my NEW Jeep Wrangler broke down I decided to have them look into it. I knew Jeep wasn't their specialty, but since I have installed a supercharger I thought they were my best bet.They did a great job, and just as important the communication was fluid.I was aware at all times what they were working on and had a rough guess of the cost.I highly recommend K&M for any vehicle.Diego Ch.

  Maxwell Stone
7 years ago
This shop is extraordinary. I was so relieved when I found out there was a Mini-Cooper repair shop in Peoria. My Countryman was due for scheduled maintenance and I needed to leave town later in the week for a long road-trip. The gentleman I spoke to on the phone was able to fulfill my needs and get me scheduled in with ease. I dropped the Mini off in the morning, and one of their staff shuttled me to work. Just after lunch I was told the car was ready to pick up and the same guy picked me up at work and drove me back to my car that evening. They were competitively priced and extremely informative. The techs had topped off all of my fluids knowing that I had a long drive ahead of me and they also ensured that my tires were safe and properly pressured. I'll be coming back to K&M with my wife's Toyota for service too.

  c mayer
2 years ago
I have been using this shop since ~2008. I generally work on my vehicles at home, but certain things are beyond my skill set and/or I don't have the tools/software. Kauth and Mayeur has been the most professional place I have worked with. They will give you advice instead of asking for money. It is owned and operated by car enthusiasts.

  Phil Davis
7 months ago
I have been taking my cars there for 40 years. Never had to return a car for the same problem.

  Jonathan Hand
3 years ago
Worked in the auto industry for almost a decade and always held Kauth & Meyer in high regard but recently they proved again they re the best in the business on import service. Adam went FAR above and beyond helping diagnose and fix my BMW that had been incorrectly repaired at another import shop and even went to bat for me to get some parts and labor covered from the prior mistakes. A+ squad and technicians and we are fortunate to have them in Peoria!Services: Auto engine diagnostic, Engine repair

  Cy Twinney
3 years ago
I am originally from Michigan and on a long weekend trip K&M were able to schedule me in next day to refresh the wheels on my 330 touring. The work is impeccable, would never know how bad these wheels were rashed! For the price, no one in my area could do as amazing job hands down.Service: General repairs & maintenanceService: General repairs & maintenance

  Alex Bach
7 years ago
After years of paying for dealer service rates I decided to try K&M. I was looking for a shop with the outright knowledge and skill to make repairs to my 2008 7 series BMW and came across them through a google search. I was happy to learn that k&m has a full range of factory tools for my BMW and the repair was made with ease. Labor prices were fair at 89/hour easily beating the previous dealers I have worked with. Looking forward to working with these guys again.

  Rick Nystrom
3 years ago
I took a car there for engine not starting, based on recommendations from friends. Engine needed replaced, which was more than the value of the car. That part was not a big deal, not their fault the engine needed replaced, but I talked to a few different people there, and each person gave me some different type of a response. Both times someone told me they would call me back in some sort of a specified time, they never did. I decided to sell the car, as is, not running, and asked if anyone there wanted to buy it. Someone there made me a fairly low offer, and told me what I countered for it was out of line. They told me I could keep it there until it sold, so I drove in to get personal items out of it, at which point someone else there told me to have it off of their property in a week, or he was going to start charging me storage fees. I had it towed home the next day, and sold it in less than 48 hours for $300 more than I offered it to the person at Kauth & Mayeur. They probably do great work on cars, but communication was a challenge.Service: Auto engine diagnostic

  Lee Cap
5 years ago
My car's AC was blowing warm air. K&M quoted me $140 to "evacuate and recharge" which should cure the problem. When work was completed, the problem still existed. K&M suggested I bring the car back to replace a suspected bad relay/module for $500+, charge, although no guarantee that that would be the fix needed. I reluctantly agreed given the exploratory nature of troubleshooting being offered and potential cost spiral. An appointment was set for the car's return.I was then given a Bill for the evacuate and recharge work over $300 which I was not expecting. Long story short, management claimed that the $140 estimate I was given was a mistake citing many rationales for justification. The bill was adjusted to $196.28,still more than the $140 quote nevertheless. I still have an AC blowing warm air problem to show for in the end despite all of my wait time at K&M's shop and what I was charged for.I have no reason to believe that much time and material was expended but was all that really necessary? For example, the car had type 134A already so why evacuate if the refill to be used is compatible? Why fill to the brim with 134A when partial fill would do if just to check warm or cold air blow? Done as such was so wasteful, costly and time--consuming to customers. I didn't think it's a skills issue because demonstrable and positive work results would be the norms that one would expect from a reputable business such as K&M. But errors can be made.As for the return appointment, I had discontinued it due to the above narrative. I just wished I was treated right in this instance so I could have given a 5-star rating instead.

  Alan Lugo
2 years ago
Recently relocated to Peoria and needed to find a new shop to trust with my 99 and 01 AMG cars. I've been here a few times now and am really satisfied. I never feel pressured to get something done on the car here that it may not need (other shops and dealerships love to do this).

  mrunal chokshi
6 years ago
July 26th I took my car for an oil change service to K & M. Even though, the oil change service here is expensive being a non dealership shop, I took my car here thinking I would be getting good service and was also recommended by family. I thought I had a decent experience with them until I started getting an oil leak from July 28th. They had assured that everything looked perfect and my car was in good condition after the service and nothing else was needed after the oil change. Hence I thought the oil leak must be residual oil and just decided to observe. Sure enough I had to call K & M since there was a puddle of oil in my garage and oil levels were down in the car. When I call them to set up an appointment, they would only give me an appointment after a week as they were too busy which was fine I guess but they also told me that they will charge me an inspection charge of 100 plus dollars to check where the leak is from ( mind you that my car had an oil leak only after the oil change service). Since it was a week before my appointment, I decided to take my care for inspection to a friend of mine who owns his own auto shop. Without touching anything and only with observation, I was told that the oil filter gasket was not fitted properly and a few minor things which weren't done properly hence the leak. So I took my car the same day to K and M and told them about it and they were nice enough to take my car back for about 10 minutes to do something which controlled the leak for a day of 2. I was however told to keep my appointment with them the following week. On the day of the appointment after they inspected the car, i was given an estimate of 1600 plus dollars to replace a bunch of things in my car when i was told 3 weeks ago that everything was great in my car. Well and they also charged me 100 plus for inspection, This was very fishy and hence I had to take it to the dealership to have them look at my car before I would spend 1600 bucks. The dealership took a thorough look at it and said they did find a leak and it was mainly the oil filter which was leaking and recommended another oil filter change which actually solved the problem. But it was just one mistake of not doing it properly to begin with my K and M. They refuse to say that they made a mistake and after spending 300 plus dollars, it was the oil filter change which wasnt done properly. You guys must be good but I am definitely not of that opinion.After the above review, Mike who is the owner of K and M set up an appointment with me and agreed about the faulty oil filter and offered me a free oil change service the next time. He also said that he will take care of the inspection cost which they charged me to have a look at my car after the initial oil change. Mike was also kind enough to take my vehicle in and personally show me a few oil leaks and a possible coolant leak which he offered to repair the next time when I am ready for it. He explained why they were wanting to change a few things in the car in my previous visit and I thought his explanation was valid. I am going to give them another try in the future. Thank you for your time.

  Alphonza White
3 years ago
These guys rock. I recently was traveling from Davenport IA to Atlanta when my passenger side windshield wiper suddenly quit working. I called the Mercedes dealership The Autohaus in Peoria, Il while about 50 miles out. The service dept said bring car on by and would be able to get me in. Once there the service guy was rude and said if I didn t have an appointment they would not be able to see me. A customer there suggested I call Kauth & Mayuer, I did and these guys told me to come right over. Within 15 minutes I was in and out. They did not even charge me because it was an easy fix. I suggest taking your import to these guys.

  Ron Ranson
5 years ago
I m new to the google review game. Just had another fantastic experience with Kauth & Mayeur!! This establishment has been taking care of my Porsche s since 1998. They are like family to me. Thanks to Sean, Robbie and Mike. Would have given a higher score if allowed. They are a 10/10 in my books!!!!

  Nick Whitaker
4 years ago
Kauth and Mayeur has always been a shop we trust with our vehicles. They have extensive knowledge in import vehicles and are true enthusiasts for motorsports. When it comes to diagnosing an issue they have always been transparent, fair, and well priced. I would highly recommend them!

  Penny Waldman
7 years ago
Very pleasant visit to K&M. The staff is kind and professional. Their phone presence is exceptional. I consulted the VW dealer for a quote and found that k&m was less expensive. All fixed and back on the road. Thank you Robbie and crew!

  Kevin Davis
6 years ago
Being a dealer guy, I took a chance and had my Porsche serviced here on a recommendation from a friend. Great service & price. I must say that I won't be going back to the Dealership! Thanks to all the guys at Kauth & Mayeur. You earned my business for life!