Doug's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Smit Shah
2 weeks ago
Amazing service and affordable pricing. Doug's diagnosis of the vehicle is has been spot on. Every time. Highly recommended!

  Tara Rieck
2 months ago
Affordable. Helpful. He fixed my car quick and did a good job. I plan to go again..... hopefully not anytime soon. Lol

  Jess Hemmis
2 months ago
I've been taking my cars here for years. Doug is an exceptional mechanic & the service is always top notch!

  M. P.
11 months ago
Doug is a good guy. Seems to really enjoy fixing cars. Does the work quickly and cheaper than you'll find elsewhere. Explained what needed to be done and what could wait. Call, explain what's going on, have him take a look. He got us in and out the next day and we couldn't find anyone to even look at the car for weeks at the bigger shops.

  Carmen Nicoll
4 months ago
Doug was friendly, fast and fair...my car runs great after being out of commission over a year, thanks Doug!

  Scarlett King
6 months ago
One of the best places around to have your car repaired. I have brought my vehicle here numerous times. They get things done and get them done right.

  Heckathorn
a year ago
Doug did a wonderful job on replacing the manual transmission of my Subaru. Seriously, the clutch works better than when I brought my car brand new.At the end of July I noticed troubling noises when engaging the clutch pedal. Then on my way home the noises became louder and more troubling. In addition, I started experiencing difficulty when changing gears and engine stalling. I was able to get home, but after my husband looked at it, we pushed it into our garage. The problems happening were obviously indicating a malfunction or failure within my transmission.The following week when I called shops to inquire if they perform transmission repairs and asking for quotes. Most declined giving a quote without me bringing my car to their shop for diagnosis (this is not uncommon, but I was trying to make a choice of where to take my car for repair). I expected surprises not exact pricing just an idea of the time frame and cost. Some shops did not work on transmission repairs. A few did not work on imports such as my Subaru. Furthermore, almost every shop I called (more than 10 total) were unable to schedule my repair for 2, 3, or 4 weeks due to their current workload.Whereas, Doug did not hesitate to give me approximate quote over the phone once I explained what I was experiencing. Luckily, for me Doug did not have a scheduling back log and could start work on my car the following week as soon at the needed parts arrived.In summary, I choose Doug's Automotive because he came across as a friendly, quirky, tell you exactly what's on his mind type of guy. He didn't act like I was being difficult by asking for a rough quote. His quote range started a few hundred lower to matching the others. The approximate repair time was also the same anyone else.Therefore, if you value honestly, fair pricing, reasonable timelines, and quality workmanship above all else, Doug is the right choice.Here are the facts: This shop is small. Most of the space around the shop looks like a mini salvage lot. You won't find Doug wearing coveralls. He isn't going to be giving you paperwork, if he has your contact info. He will not be bothered if your car is dropped off by the tow company without you. He probably won't contact you unless he has questions or a problem.You will get a simple receipt (no detailed work hours, just parts replaced). Come to get your vehicle in shoes you won't mind getting dirty.If any of the above information is unsettling to you, take your business elsewhere. Doug was happy to perform quality work. However, he was unbothered if I choose his business.Side note: Doug's shop and and the guy himself remind me of my best friend's father who did a lot repairs at home. Junky cars parked in their yard and tools and parts in their living room. He was a talented mechanic and enjoyed his work. He could be a really fun and charming individual. However, I doubt people asked for his assistance cared about appearances or a high level of customer service. You often are unable to have it all, instead you must choose what's most important.Services: Transmission, Transmission replacement

  Mary Wenzel
3 years ago
Doug is great! His work is awesome. He will let you know exactly what is going on and doesn't mansplain. He is honest and kind. Doug is priced better than most places I've tried. I have been going to him for years now and wouldn't get my older car serviced anywhere else. It is a shame there is only 5 stars because he deserves 10!

  Joshua
2 years ago
Down to earth, honest, tell it like it is mechanic.I was on a road trip when I hit some engine trouble and of course the local dealership was booked out for weeks. I found Doug s automotive and he had good reviews. It was spot on. Frontlines my issue, gave me more then a fair price, and didn t try upselling anything.Great guy, definitely recommend over the dealership.

  Delores McCall
4 months ago
They do excellent repairs on my granddaughters car.

  Trina Sparks
3 years ago
Doug did a excellent job on my 2013 Chevy Cruze. Fix my engine cooling issue and few other tidbits..runs better then when I bought the car couple years ago. Excellent Work and Fair Pricing...highly re commended.

  Vazquez Roger
4 years ago
After countless times of visiting a franchise that claims to take care of one, I decided to head over to Doug s over a suspension/steering issue I had with my truck. Within FIVE minutes of him looking at the trucks suspension components, he figured it out the cause. He s not arrogant or boastful, just an honest guy who didn t waste my time in the least. Plus he ll try and save you a few dollars within reason. Don t forget about the little man, they re the backbone of the economy.

  Michael Newman
2 years ago
I love these guys. They are also very honest - I asked them to check my tires and they didn't try to sale me anything I didn't need. I will definitely be using them now for my car maintenance. Thank you to the staff there!

  Evangeline Stuck DVM
4 years ago
We had a transmission leak while in town for a dog show from Nebraska. They got us in first thing Monday morning, diagnosed and fixed the problem quickly and at a very reasonable price. They got us on the road home with no worries. Great group of mechanics.

  ALA Bassing (ALABassing)
5 years ago
Doug is great. Super friendly, extremely knowledgeable, and honest. Good prices, great service. He's the only other person I trust with my car.

  Taffie Bell
a month ago
Great mechanic, highly recommend

  Susan McDowell
10 months ago
Doug is the absolute beat mechanic in town!!! He actually listens and doesn't try to rip people off. Next breakdown, call Doug!

  Hari Boddeeti
10 months ago
Explains the vehicle problem to the point, and offers good service with affordable price for the repairs.

  Teresa Baillie
6 years ago
Doug has repaired our cars for a few years. He gives keeps in touch with us, and does great, affordable work.

  Wanda Figgers
5 years ago
FIRST OF ALL I WOULD LIKE TO SAY! DOUG'S AUTOMOTIVE HAS BEEN MY PLACE TO GET MY AUTOMOBILES FIX LIKE NEW.DOUG'S AUTOMOTIVE WILL DIAGNOSE THE PROBLEM WHIT YOUR VEHICLE AND WILL GIVE YOU THE MOST REASONABLE PRICE.I RECOMMEND ANYONE THAT WANTS THEIR VEHICLE FIX AND TO BE DEPENDABLE GO TO Doug's AUTOMOTIVE! THEY WON'T LET YOU DOWN! THANKS FOR FIXING ALL MY VEHICLES THROUGH THE YEARS!

  Nicole Woolsey
4 years ago
Great group of guys. Very knowledgeable. I wish I'd found them before I spent 2500 in repairs with crooks! Very reasonably priced I would highly recommend this establishment.

  Samuel Hudson
6 years ago
Honest Man! Told him after the repairs he could have told me just about anything, and I would probably have believed it. He said "There's enough broken on most cars that I don't need to make stuff up" And every repair stayed fixed.

  Rick Lingenfelter
a year ago
Doug is great!! Very knowledgeable reasonable prices. Very honest.

  Zachary Person-Tillman
2 years ago
Lack of communication while having my car for a month but got me taken care of under the circumstances. Work was well done, everything I asked for and more, happy to return.

  Andrea Miner
4 years ago
Doug explains clearly what's wrong with your car and gets the repairs done in a timely manner with decent prices.

  Thee
5 years ago
I took a 2005 Nissan Altima to Doug that wouldn't start and Doug diagnosed and fixed the problem.I haven't had a problem since.Thank you.If I could give you a 10 stars I would.

  shannon orrill
6 years ago
Doug and his crew are awesome! Got me in the next day, in and out in less than an hour. Honest men.

  cheyanne vidmar
5 years ago
Great guy very honest! Found my new mechanic! Definitely will have to recommend to others.

  Tony Ellison
4 years ago
This is the best place to get our car fixed. The are fast and very honest.

  Miguel Peternell
4 years ago
Doug is one of the best I've ever met when it comes to mechanics that are fair