Big Ray's Western

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Isaac Kidder
a month ago
Super friendly people and were very helpful. We took my girlfriend s car for an oil change and she had a mouse nest in her air filter so he explained how she could prevent that. He gave us a discount for being students and was just a pretty cool guy. Would definitely recommend.

  John
a month ago
Dudes probably saved my life, caught a serious problem other mechanics had missed with my rear control arms. Won't rip you off, they gave me a fair price for everything they did.

  Kiara Barney
2 months ago
Highly recommend, the staff is always friendly each visit ive never had a bad experience with them its also convenient not having to get out of your car especially when the weather is super cold! Always helpful & informative. Rocky is always a pleasant to talk to during the wait of your service :)

  Justus Johanson
2 months ago
Had a full brake job done on my 2012 civic si. Price was great work was fast and price. talked to the mechanic that did the work for 10-15 mins while I m guessing was his helper/apprentice was rebooting the card machine, good people and friendly. Didn t push work or try to get me to upgrade services.

  Addi Conlin
2 months ago
They were quick friendly and super diligent with there job thank you to them they found three nails in a leaky tire and patched the tire for us definitely would recommend if you need a quick oil change or engine flush

  Mason Chance
2 months ago
Honestly this has been the best service I ve experienced from any automotive facility.got my suv in quick and took care of me like family. I wanna say thanks to Mark and his team for getting the job done

  Sharon Robinson
a year ago
Convenient to wait in your car. The guys were very polite and efficient. The younger red haired guy (didn't get his name) who handled the service was great as well as Rocky who took care of my customer service issue. Highly recommend. Will definitely return even between oil changes to have them check my fluids.

  James Lindsey
3 weeks ago
Great people, great service. There funny to talk to, even while talking they keep moving and get us out and going quick.

  Kassandra Herington
3 days ago
Fast made sure I knew the process! The guy running the oil change part is top notch!

  Nneka Marizetts
3 months ago
Quick & Friendly service as always! They will recommend the correct things you need and for the right price! Thank you Rockey for getting me quick today!

  Brian Gruber
2 weeks ago
These guys are super friendly and courteous! They were fast and professional. I highly recommend!

  Bhavana Muppavarapu
a month ago
Quick service for an oil change and the staff were very friendly and helpful. Would definitely recommend!

  Deku. Mha
2 months ago
It was a good customer service they were so nice they help me out and knocked 10 dollars of of my bill

  Luella B
6 months ago
I stopped in on a Wednesday evening just before 5:30 to ask about scheduling an appointment for Saturday for an oil change and they got me right in that same day and the tech Rocky was very nice and personable, he checked my air filter and cabin filter and he replaced them both I will definitely go back!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Trimaine Carson
2 months ago
Very fast and convenient they do a great Job definitely going back and they do it for a reasonable price

  Jasmine Lambert
a month ago
The workers in this store is always so kind and very patient with me when I m not understanding issues, shout out to big rays, will continue doing business!

  Folanda James
6 months ago
Fast friendly service from knowledgeable professionals- big hearted hometown gentleman! My vehicle won t be serviced anywhere else! Thanks for everything Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Wiper blade installation, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Wiper blade installation, Oil change

  Janish Raja
a year ago
Came here for an oil change and to get my transmission flushed. They made sure they knew what was needed before they tried to offer me any service, it was clear to me they cared a lot about customer satisfaction. The whole time they were very polite and fun to interact with, to be honest I've never had such an impactful experience at a car shop. Great service at great prices with great people, I won't be going anywhere else. Thank you Rocky, Cooper, and Danny! Until next time.

  Gerald Shelby
5 months ago
They get right to it my significant other car runs smoothly everything she gets service from Ray's

  Dave
a year ago
Awesome employee! Fast friendly affordable and honest. Like it should be. I highly recommend these guys. They do quality work through inspections and pay attention to detail . Top offs are included! Great price and convenient. Thanks guys!Service: Oil changeService: Oil change

  Jerry Hutchinson
9 months ago
My experience is this! The First time i had a F150. The little hook on top of the oil dip stick was broke and was little Tight to get off. The attendant stated my truck had seized up and couldn t get it out. Little 4 11 got out of my truck they Got me a chair to stand on and pulled it out myself! Second time was today! 6/20. I am loyal by default and typically go to Pekin. Because I live in West Peoria I thought id give them another chance. big man was hot. Didnt wanna work asked me why i was there and was throwing cones. I absolutely will never go back and wouldn t send ONE female counterpart there! But good job on only good reviews listed below Service: Oil change

  Halili Bassett
a month ago
Rocky and the crew are doing great on Western in Peoria IL!!!! Always helpful and kind

  Ben Curless
a month ago
Excellent service and attention to detail with recommendations about service needed. Highly recommend.

  Tyannah Rae
6 months ago
Absolutely loved my first experience here!Rocky was exceptionally amazing and as were the other staff working.

  Marshall Edwards
4 months ago
Friendly and awesome staff, excellent service, fair prices

  Shawnee Love
5 years ago
Absolutely love the service.... Danny and Mike are so awesome. Thank you

  Amber Hood
a year ago
This company ruined my radiator. They preformed a radiator flush and clogged radiator destroyed thermostat. I have video of technician admitting fault. But when I reached out to the district manager Daniel Wilson. I was threatened and disregarded. He is a little boy who likes to intimate women. I have given this business my money for 2 solid years just to have my car messed up. I requested information to contact the owner or corporate office and that's when Daniel threatened to best me up. Sad example of a business manager.Service: Oil change

  H Tee
a month ago
I tried to get in there for 2 weeks and they kept telling me to come back in a few days.

  Teresa Turner
a year ago
Needed an oil change on a Sunday. We went to Take 5 and they said they didn t have our filter and sent us to Big Rays. Trevor and Danny took care of us right away. Quick, professional and friendly. Great service, will be back!

  Ivona Saldarriaga
a month ago
Rocky and his crew were awesome recommended