AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Theodora Haig
a month ago
Willie gave us the absolute best customer service. Extremely helpful and knew exactly what we needed. Definitely an asset to the store.

  Brande Shelton
6 months ago
Willie (night manager) very well versed in his job! Knowledgeable and customer service oriented always helping his customers!Adam was great in assisting me in canceling a buy here pick up order @ the hub today! Great guys recommend auto zone over other places!

  Yes, Daphine With an i
4 months ago
If you wanna get service, come see Willie.

  Tammi Waldron
3 months ago
We want to acknowledge a sales tech named Willie H.that went above and beyond to assist us in battery issues.Russ spent all day Sat trying to start,totally wasted.Searched who had our type,late evening called Auto Zone .That's when Willie worked his magic.He found one at Allen Rd store,had it picked up and delivered to us that night.Next day picked up paper work and thanked him in person.

  Kelly Eckert
5 months ago
Wonderful customer assistance! Eric was great and so kind to help me with my daughter's car, he was so pleasant and it truly was a great experience!

  Gilbert Garza
a week ago
I went to one AutoZone they said they didn't have the parts but the AutoZone did I went to the other AutoZone and they only had one side of my brakes he couldn't find the other side it was a big waste of time don't bother

  charlotte m
2 years ago
Updated post. Vincent was very helpful and very knowledgeable in providing price options in parts for my 2012 Smart that needed spark plugs and my brother's car that needed a thermostat. Vincent was very professional and personable with us on our visit to this auto parts store.You employees continue to provide great customer service as to why I will continue to shop here first for my auto part needs.Old spot:Solve the winter problem with may car starting up funny in the cold.

  Jeremy Pickles
5 months ago
Excellent service, battery was tested and found to be bad, then replaced by the staff in a timely matter

  carlos reyes
5 months ago
Great experience. The sales girl was extremely helpful.

  Francisco Gama
3 months ago
These employees are best in the automotive parts store!!! Very professional and experienced!!!

  Urracadan Williamson
5 months ago
It was ok, staff was friendly albeit a little confused and not well trained.

  Sarah Hillhouse
9 months ago
The guy that works there and his daughter are super nice... Very knowledgeable... And if ur not the most car savvy he breaks is down and explains it to you

  [OSK] One Shot Kill
10 months ago
Eh. Not my first choice, not my last choice either. Do not work for AutoZone unless it is your best option. The pay sucks. The management is not the greatest. Some thing are worth shopping for there but not enough reason to make it a habit.

  William Ray
a year ago
I swear how does one argue with a person make and model of the car?I called to inquire about some prices on parts. The guy on the other end not only could not find the part on the computer, But insisted that he had no Gmc (Sierra) in his computer. I told him that I was well versed on mechanics and what my truck was....He hung up on me! I called back and was connected to a person that was knowledgeable in thr job!!!I will be filing a complaint in person tonight at the store!!

  Kelly Badgley
3 years ago
The staff was very helpful and service was amazing! Needed a new battery, was in from out of town and pinched for time. The young lady who helped me was informed and prompt, she then collaborated with her associate who installed my battery within 15 minutes. Couldn t be more pleased and impressed with the customer service.

  Brandon Riley
a year ago
I needed to refill the coolant in my car and I wasn't very experienced. Luckily, I got help from Sydney, they made my life much easier, very helpful. I will use them again in the future.

  Helen Sample
10 months ago
People were outside working on their vehicles like they were at a shop or in a garage. Also, several people were loitering, which made me feel very uncomfortable. With all of this, it did not look like a very good business to walk into

  Montae Williams
10 months ago
I spent $700 and got two out of the five orders out order was wrong parts and they didn't care and when I came back to this store that they didn't help me talking about I got to go all way across town to get the exact part.. once they get your money they don't care

  Dana smith
9 months ago
General Manager Adam is an awesome guy he treats Potential employees with the upmost respect good place to work for

  Gary Goodwill
3 years ago
This a great store and I normally always get good help. However today one of the workers was not wearing a mask and was coughing. Like right in front of me not even covering his mouth facing my directions. Please get this addressed.

  velvetslade
3 weeks ago
Very helpful and friendly!

  chris RicH
a year ago
I went 30 mins before close and both guys working were friendly and helpful. Opposed to pushing me out the store to close. No pressure at all!

  Shawn Sawyer
6 months ago
Sales people are on the ball and mostly friendly, I say that because this is peoria and people can be well,you know

  Peter Hamilon
10 months ago
My check engine light came on. Took it to Autonomy and they explained what it meant and gave me a print out. Great place.

  Dave Chadwick
5 years ago
Friendly, helpful, knowledgeable staff. Large selection, and decent prices

  richard jacobs
a year ago
Very good staff working there. Very helpful in helping me out with what i needed. Friendly & polite people working there didn't take long at all

  David Kensil
a year ago
I went to this store today, rainy day, had a brake light out. 2 AutoZone employees came out replaced it, it still didn't work, then we changed fuse, still didn't work, they tried another bulb, that one fixed my problem.They were persistent and stayed with it and fixed my problem. I really appreciated it, told themselves I we're going out of town tomorrow, didn't want a chance to get stopped agetting to

  drew nguyen
3 weeks ago
Great customer service

  Mohammad Ali
a year ago
Not very organized and friendly store. Visited today, hard to get hold of employees even when they aren t working. Stayed in line, waiting for someone to check me out, there is a guy just wondering around cashier making himself looks busy, didn t help. A customer walks in, he goes help him finds what he needs and checks him out while I am still waiting in line!

  Sharon Robinson
a year ago
The new employees may need more or better training. They're to busy flirting with the customers to the correct parts. I was given the wrong one twice. HUGE INCONVENIENCE!