Bob Ridings Chrysler-Dodge Incorporated

4.1 (74)

  8 N Locust St, Pana, IL 62557
  (217) 562-3986
  bobridingspana.com
  Claimed

Car dealer Used car dealer

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dalton Miller
7 months ago
I went to get my AC level check, it was nearly full and they still charged me over $100 to add $6 worth of material. Wasted over $100 for nothing.

  Nathan Taylor
a year ago
The buying experience was pretty good but within a week had a service issue. 3 months later same service issue again. And now 7 months later, same system failing. They don't stand behind the vehicles they sell and I don't have much faith in their service department.

  William Light
a month ago
Shop people do good work

  Paul Lohman
4 years ago
Tammy assisted us with a Wrangler we were interested in purchasing. She and her team were more than patient and answered all our questions in detail while providing many options that would fit for us financially. I can't recommend this dealership enough. Excellent service! Thanks!

  Jeff Radek
3 years ago
I had a wonderful experience at Bob Ridings CDJR in Pana. My salesperson, Matt Adams, was super helpful throughout the entire processes. In fact, I was able to trade in two vehicles for a awesome truck, completely via text message! We worked on numbers, did trade appraisals, and did everything without ever speaking on the phone or meeting in person. It was a super easy process that went at my own pace. In the end, I think we both got a solid deal and I 100% recommend doing business with them again!

  Matthew Xamis
2 months ago
Great team or hardworking and honest people

  Julia Strumska
3 years ago
First time buying my car there and I'm sure I'll go back there again. The staff were super helpful and friendly. They made sure I knew everything about the car and gave the best deal possible. Definitely recommend it!

  Matt J
6 years ago
They installed a water pump on upside down. They did correct it when they noticed it after 300 miles of driving. I called to set up an appointment to have my cruise control checked out. Justin the service manager immediately said he wasn't interested in working on my truck anymore. Then accused me of lying but like a child refused to tell me what about when I asked 3 times. Followed by hanging up on me. Darren (general manager) told the shop to call me the following day while meeting in person to set up an appointment. That was over 3 months ago. Nobody has calledAll over a miscommunication and Justin being angry that I did the work on my truck myself. Instead of paying over $3000 to themHorrible shop manager and horrible customer service skills as an adult. High school kids at fast food places behave better

  karen evans
4 years ago
We have Dave working on our van and I can not say enough how FANTASTIC he is!! Keeping us so PROMPLY posted on everything!! Can't say enough how much we appreciate you Dave and the Bob Ridings team that takes true pride n care in their customers as well as vehicles!! Perfect 5 star from us...thank you so much Dave!! You are truly appreciated!!Bill and Karen Evans

  David Holste
a year ago
Be careful they will take advantage of you. $778.26 is Very high for an alternator in a 2013 Chrysler Town & Country.

  Pat Cole
2 years ago
Sent car to be repaired and apparently they repaired the wrong side and caused a noise when turning the wheel. Got it fixed but shouldn't have to wait again to be fixed correctly.Apparently can't tell the difference between left and right.

  Austin Goldstein
6 years ago
We came in and worked with Laverne who was VERY nice. We called ahead and let them know we'd be there in an hour. We took a test drive and signed the purchase agreement all within an hour. After that we waited 3 hours for the ONE finance guy. The manager Darren or Darrel or whatever didn't do anything to help us out during our wait. He said he had no idea how to use the loan approval from USAA. We came in pre-approved through USAA and they wouldn't accept the loan approval letter from USAA and the manager wouldn't even take two minutes call my bank to verify the information he had questions on. Instead he asked that I come back tomorrow, knowing full well I had already driven an hour to look at the car and that I had waited 3 hours in his lobby to finish my sale. I feel bad for Laverne because she lost a sale at no fault of her own and I feel bad for their detailer because he got the car looking very nice.

  Jacob Alexander
2 years ago
Awesome service team my key FOB for my hotshot rig got destroyed they got me fixed up with a new one and an oil change and got me back on the road the service manager Justin Jones was kind enough to give me a ride to a local motel they really helped this ol boy from Texas out of a jam I would definitely recommend them and anytime I m in the area and need service this is where I m going

  Seth smith
3 years ago
Darren and Brian will go that extra mile to make sure you are comfortable and confident in buying a vehicle from start to finish. Will do business here again.

  william mcfall
2 years ago
Wonderful experience even in these tough times thank you again Matt Adams for making our purchase as quick as possible

  Philip Osgood
9 years ago
I cannot review the dealership in taylorville. (big surprise) I have had no problems with the dealership in PANA, however, JAY in taylorville REFUSED to work on my truck. As an Army Veteran with over 20 years serving the country...... Don't go to bob ridings.... they suck... disrespectful bastards in the service department.. they don't know what they are doing with anything diesel....I brought my 2005 excursion in for power problems after it was worked on by ford in gailsburg...(the good guys, ask for Tom he is the shat)... don't go to bob ridings if you have a diesel.....they are incompetent and ignorant they cussed my wife out just because she was asking questions... F bob ridings, if you are a vet.. don't do business with them, if you want too, come by my house and I'll punch you in the face first..... screw those bastards..... ignorant SOB's ESPECIALLY JAY THE IDIOT OF A SERVICE MANAGER

  Joan Stringer
2 years ago
Chad was very helpful and really kept in touch. Love our car and truck. Great service!

  Thom Lucia
5 years ago
ABSOLUTELY INCREDIBLE! The team in Pana are awesome! Best car buying experience I've ever had!

  Barbara Gunther
5 years ago
They show appreciation to our Veteran's. Free veteran oil change with lunch. Very friendly staff!

  Fred K
5 years ago
They would not deal,not even a dollor.... high pressure sales tactics, would not even give me a number on a interest rate, he just keep saying mid 2's.

  s. Daily
4 years ago
Very friendly and helpful. They know your name every time your there.

  Josh Oary
3 months ago
Full service repair. Knowledgeable certified technicians. Most competitive prices in the area.

  glocker98
2 years ago
We bought a van today. So we@are happy.

  Jeff Main
4 years ago
Bought my Jeep brand new from them there service department is friendly I will do bussiness with them again

  Susan Dudra
3 years ago
Great to work with. No pressure. Open to negotiation.

  Dan Jones
3 years ago
Very helpful and made the process of purchasing a car a pleasure

  Chad Thomas
2 years ago
Friendly staff, great small town feeling!

  Brian Jones
3 years ago
Great salesmen...helpful the entire process

  Jeremiah Rimkus
4 years ago
They were very helpful when looking a for car.

  Keith W
2 years ago
0 out of 10 would recommend

  Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-8 PM
Saturday 8 AM-5 PM
Sunday Closed

  Auto Repair In USA

Simplify Your Search for Quality Auto Repair Services in USA.

  Broswe by States

AK AL AR AS AZ CA CO CT DC DE FL FM GA GU HI IA ID IL IN KS KY LA MA MD ME MH MI MN MO MP MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR PW RI SC SD TN TX UT VA VI VT WA WI WV WY

  Browse by Alphabet

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

© 2024 AutoRepairinUSA. All rights reserved.