Palatine Shell Service, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tami Moss
a week ago
We had such a GREAT experience at the Palatine Shell Service Auto Shop. Dino was so fantastic. He fixed my daughters older model car and had great pricing. I will recommend them to anyone I know. They are very honest and great to work with!!!!! THANKS!!!!!

  adam smietana
4 days ago
They had recommend I visit another auto body shop that specializes in catalytic convertors as they could replace mine cheaper. I went there and they didnt really know if it would fix the problem. I went back and they were able to determine that the replacing the catalytic convertor would make a big difference. Sure enough that fixed the problem and the car has been running good.

  Gregg MacDonald
4 months ago
Honest pricing. They "road balanced" and rotated 4 truck tires for several hundred dollars less than their nearest competitors, and they did it in just 40 minutes. We will be back!!

  Lexi S
a month ago
Ronnie is the best! I had a flat tire and didn t know what to do, he took a look at it for me and fixed it within minutes. Amazing service, highly recommend!!

  Emily Knoeppel
8 months ago
Most trusted service I ve ever had as a car owner. Ronnie and the other staff are reliable, responsive, and resourceful. They are honest people and provide all of my services in a timely, affordable manner. Definitely recommend for any car needs!Services: Tires, Steering & suspension repair, General repairs & maintenance, Tire rotations, Wheel alignment, Vehicle safety inspection, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Tire rotations, Wheel alignment, Vehicle safety inspection, Oil change

  Gayle Tichenor
4 weeks ago
Stopped in there because of both air in my tire, and the Machine was broken, Will fixed the machine can help help me when it was very very cold outside. He went the extra mile!!

  Diane Falk
8 months ago
I won't bore everyone with the saga of my 10 year old (200,000+ miles!) car, but just want to say that everyone at Palatine Shell who helped me out was more than kind and generous with their time. I highly recommend them!

  scott casagrande
6 months ago
Being using this establishment for over 20 years. They have NEVER steered us wrong. Always honest with us.

  Maggie Brickley
a year ago
They are so kind and trustworthy. Have always gotten my car fixed the same day. And charge a reasonable amount. I would highly recommend this mechanic to anyone.Service: General repairs & maintenanceService: General repairs & maintenance

  Robert Rogers
3 years ago
This tire store was the cleanest place of business I have ever been to including most restaurants. The fellow that helped me, was very knowledgeable and eager to show respect. E checked my tires and inflated one to the proper rating and no charge. Asked me to monitor the pressure and let him know if I needed any help with this just make an appointment.

  Linni Pesch
a year ago
If you want reliable, honest and friendly service from a well established family business right here in Palatine, look no further. They treat their customers like family! Palatine Shell Service, Inc. sets the bar for excellence. Highly recommended.Service: Auto maintenanceService: Auto maintenance

  Amy Huber
2 years ago
I called this location in my search of finding a place I could trust. The gentleman who answered was very honest about wait time and I was very impressed that he wasn't just trying to get me in for the money. I definitely recommend this place for their honesty and hard work.

  Bob K
5 years ago
This is the best place to get your vehicle repaired. These guys are very good mechanics. They are honest and always give you a fair price. I have been going here since I was a teen. Ron and Tony are great.

  Alyssa Alden
2 years ago
Staff is incredibly friendly, kind, and honest. I highly recommend them. My family and I have used them for several years for routine car maintenance.

  Jen Page
4 years ago
All of the mechanics and employees at Palatine shell have always gone out of their way to be helpful and informative when getting any service done to my car. The guys at Palatine Shell are diligent to explain what work is most important to the health of my car, and have always made sure to provide me with options and recommendations. On a busy week, they re upfront with scheduling so I know how long to expect to be in the shop for, and have even gone so far as to offer me a ride if I need a lift so a nearby address! On the occasion that I ve needed help with air in my tires, one of the guys is always available to assist (I make sure to tip $5 considering it IS a self-device air station). The waiting room is friendly and inviting with a large collection of snacks, coffee, and hot cocoa. The family business atmosphere is my favorite part about supporting this local business. Take a look on the walls of the station and you ll see generations of informative and friendly guys who seriously know a thing or two about cars. I by no means am a good car owner, but Palatine Shell keeps my four wheels moving and safe for me to drive.

  L Peter
a year ago
We always get good and friendly service here. The food is great, the dining room is always clean and they spray the tables with disinfectant between customers.I like this place.

  Bryan Opitz
2 years ago
Dino and Crew did a great job on installing my new tires. They do good work there, no matter what the task is!

  Michael Bledsoe
2 years ago
Great honest guys. I went for an oil change and told me I didn't need one because it was less than 500 miles. I'm proud to do business with them

  T M
3 years ago
This is best service station hands down! The service here is outstanding. They do not try to get you to do any work that is not needed. I trust everyone here completely!

  James Dunn
4 years ago
My issue was resolved quickly the same day as drop off. Did not need to make an appointment and they have them available. Cost was fair and parts are the best quality.

  Ronnie Appert
8 years ago
Timothy- Customer came in after trying to work on the rear brakes of his own car. His statement to us was to check the brakes because he had a noise after his own work. We immediately noticed upon pulling the car in for inspection that the customer had left the lug nuts loose on his right rear wheel and was also missing one. We continued to pull the wheels to check for any other mistakes that were made when the customer worked on his own car. The total charge was $56 for a half hour of labor pulling the wheels, checking the brakes and replacing the missing lug nut. This charge coincides with our hourly labor rate of $97 per hour, one of the lowest rates in the area. Sorry for your confusion Timothy.

  Becky S
2 years ago
The gentlemen at Palatine Shell are honest. Work is done properly and efficiently. They are always willing to explain. My family won t go anywhere elseServices: Air & cabin filter replacement, General repairs & maintenance, Brakes, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Brakes, Oil change

  Terry Adler
11 months ago
They are terrific at what they do and they're honest. Definitely highly recommend.

  Terry Altman
6 years ago
I usually take my vehicle there for the yummies oil in the Amsoil oil filter and it's an excellent product I'd recommend it to anybody to use in their vehicles trucks that's the main primary reason that I go there they are very honest and reasonably priced

  Girish Srinivasan
a year ago
Great service. Knowledgeable staff. Very flexible with appointments. They are very precise on time estimation.

  Nancy Larsen
a year ago
Service great! Pleasant and accommodative! Highly recommend for car service!

  Mary Pollard
3 years ago
Nice family owned business. It is my go to place for car needs from oil changes to brake jobs. Keep supporting local businesses.

  Mike Wadas
7 years ago
Great service. Brought my car in for brakes and it was fixed in a day. Great job Juan. Friendly staff.

  P K
8 months ago
quick and friendly service, always reliable and personable

  Austin Emmer
11 months ago
My go-to for car service. Easy, and reliable.