O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  javier sanchez
2 days ago
They should fire arthur sucks as manager they should put denis as incharge im surprise that guy arthur is still working there always have bad buisness when arthur is there i just go across the street to auto advance and spend my money there instead

  Stephanie Beyer Rakiewicz
4 months ago
CJ helped us out today with a headlight issue and was courteous, professional, funny, and saved us some money! There s like 3 auto parts stores basically in a row but we ll go back to O Reilly because of him.

  John Kazanow
11 months ago
Stopped in here to get a cabin air filter and also an engine filter for my Mom's Cadillac XT4. Cabin filter in stock but VERY expensive. Engine filter in their warehouse and they want like 11 to ship it to their store on top of another very expensive filter. Never heard of going into a retail store and then having to pay shipping to the store. Got the filters on Amazon for better quality for about the cost of one of them at this place. And I had them within two days

  Michael Motionless
11 months ago
Not a car guy in any capacity, my whole headlight is out and I need assistance putting new bulbs in, this is also due to lack of mobilizing in my wrist. I've had O'Reilly assit me with putting on wiper blades in the past at separate locations so I just wanted to ask if I purchased bulbs there, if they'd help me put them in. I wasn't rude and I wasn't expecting or demanding a yes or a "good" answer from the employee, just wanted to know where I could be helped at. She simply replies "uh...no. I don't have anyone else here and I can't."Which, fine, I understand. She said this very flatly and as if I was being annoying for not knowing this prior to calling. In the middle of saying "oh, okay, thank you anyways" she scoffs and hangs up midway through. Glad I saved myself the trip and additionally now know where I won't find friendly service. I understand being frustrated and tired with/at work but so is everyone else in the time we are living in. I'm not asking anyone to be chipper and sunshine but good grief.

  Jose Valencia
8 months ago
I found the parts that I need at a reasonable price. Some of the employees are great and some could use a bit more experience.

  Michael Hoffman
11 months ago
The store manager here is top notch. In a world where customer service sucks, I appreciate it when I find places that have quality professionals.

  Jar Ceg
4 years ago
Ordered 1 gallon spray wax 19 days ago, $30 with tax and SHIPPING! to their own store, their own product that they offer. They never got it for me, screwed around with stories for almost 3 weeks. Today I decided to cancel the order, waited long enough. Guess what, they cannot return the shipping charges, for the product that was never delivered to their store. Very sad experience.

  Carl Will
a year ago
Nice store I walked in I asked what I wanted they took me where it was at and I got it paid a lot I will continue to do my business there

  joseph hernandez
4 years ago
It's my only place I buy from any more they all ways try to help even when the cashiers have no idea what the part you're asking for. But still be able to get it for you they price match or lower the price if you can't afford it all the way it may not happen all the time but when you're a loyal customer like I am trying to help out as much as they can without getting in trouble 10 for 10

  Kevin Zielinski
3 years ago
Manager was not helpful; customer service was abysmal. They lack communication skills. They were unwilling to allow seat covers to be checked for fit before purchased, but said, [I could] buy them and return them if they didn t fit. No thanks.

  John Walling
a year ago
So knowledgeable.. willing to help if you buy a battery or windshield wipers for free they will replace them on your car

  Rafael Otero
a year ago
Great place..friendly staff

  Dominic Akpan-Inwang
2 years ago
Wow!! Is mostly what I can say! Left super satisfied with Peter and the other gentleman on duty today Sunday the nineteenth of September 2021. Tons of great advice and excellent customer care

  Danielle Taylor
2 years ago
Nice kid came out and checked our engine lights. Old car and needs more than its worth. Thanks for advice. Will return for future business. Have a good day

  OB LA
5 years ago
Was stereotyped when walked into an Oreillys location in Paletine Illinois on rand road and felt very uncomfortable by an employee there. She gave off an vibe that she didn t want to help me and Questioned me if I was handicap or not, when finished told another employee to check me out and walked in the back to do nothing. Asked the other employee did they ask frequently about handicap parking and he said they did not. I m not one to do reviews but this didn t sit right with me and I will not be visiting that location again.

  Paula Lancer
5 years ago
I was in the parking lot get out to see my husband walked to the side walk but before I got there I stepped on a big staple and it went right through my gym shoe and then my toe. I said something to the man inside he was not responding like he did not want to know. My husband went inside and he didn't want to give his name. My husband had to tell him you we will call the police then he did. Not to good of a employee

  Jesse Pullen
10 months ago
Sat and waited 20 mins for the employee to finish his smoke break just to be ignored. Screw this plce

  Frank Chavez
a year ago
Most unqualified people ever they don't know nothing always short staffed and can't work a computer

  Ricardo Gallardo
3 years ago
Employees are great. Always happy to help you. Never complain. Guarantee this store over others. My go to store

  Maher Alminshidawi
11 months ago
I'm straight breaks from the company guarantee for life and upon return they did not accept to return

  JB Restless
2 years ago
Not always have the parts you need. If they do, they are likely to be more expensive than Autozone or Advance

  Humberto Cardenas
3 years ago
I'ts good,close to my house and they have very good prices and a big Supply!

  Chris Kramer
8 months ago
Guys were super cool and helpful

  Amogh Bhuskute
a year ago
Worst customer service & false information sharing over call. Big NO

  Jodi A
3 years ago
Very helpful and courteous staff. Always find what I'm looking for.

  Graham Dirsmith
4 years ago
They have a great selection. Knowledgeable people. Great inventory.

  Rob Hatton
5 years ago
Super nice very helpful. Other O'Reilly should take a lesson from this store.

  Paul Fletter
4 years ago
I'm not a car guy, but the folks here help me find what I need, fast. This location will accept used oil, too, if you need to dispose.

  Dennis Stensland
a year ago
Sales people are. Very knowledgeable and courteous

  Rhedda M
5 years ago
Very reasonable prices. Lots of selections. Knowledgeable friendly staff.