Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Fanella
5 months ago
Harry s is the only place I take my car or truck. Ken is not only good at what he does. But is the most honest mechanic I ve ever meet. Twice was quoted a price. Then when I got there it was less. Because he got parts cheaper or it didn t take as long as he thought it would. Who does that. Harry s on rand that s who. Go see ken. You won t regret it.Service: General repairs & maintenance
James Davis
11 months ago
Decided to give this place a shot after seeing the great reviews and being appalled by the dishonesty of so many other car repairmen.I recommend Harry's to everybody! The customer service is fantastic and very friendly, the work is done fast and they definitely know what they're doing, and the prices are very reasonable. Every time I've asked for a price estimate, they were more than happy to break down and explain the estimate they gave me. Very honest people. Harry's has definitely gotten themselves another life long customer and I will be telling others about it. Thank you guys for your fantastic service and care for my cars!!Services: Auto body & trim repair, Auto battery replacement, General repairs & maintenance, Vehicle Inspection, Battery
Sander Mack-Crane
a month ago
Brought in a used car for pre-purchase inspection, and had a great experience! Thanks fellas!
G G
3 years ago
If you want fair pricing, trustworthy and ethical mechanics, then this is your place. I moved to IL 2 years ago, so having to find a new car mechanic that I could trust was something I stressed a lot about. Thankfully I found this shop! Ken, the shop owner/mechanic, has a wealth of experience and knowledge working on cars/trucks. Ken treats you like family and he never tries to up sell or over charge. I moved to Gurnee recently, but I still drive 45 minutes out my way to bring my car here. To any woman wanting a honest and trustworthy mechanic, this is the place to go.Services: Transmission, General repairs & maintenance, Oil change
Kelly Kathleen Poulos
a year ago
A neighbor of ours told us about Ken at Harry's on Rand after running into major electrical problems after just needing a new battery, due to previous owners wiring things their own way...I'm a woman, with a husband who is not handy, at all..great man, just can't fix a thing. This was a big stress for us since we have a new baby and we both work. I had to tow my car there but after freaking out for a day, Ken calls to tell me my car is ready and the bill is $170...a hundred and seventy frickin dollars...oh my Gosh.. I am so thankful to have found a mechanic that will not screw us and over charge and knows what he is doing. Thank you Ken! You are a life saver!Service: Electrical repair
M B
a year ago
You CAN believe all these 5 star reviews. I've been using Harry's for over 25 years. This guy is as honest as the day is long. I could tell you stories about how he works with you and how fair and trustworthy he is. Don't hesitate to call Harry's if you're searching for for a reliable and honest mechanic that is fairly priced.Services: Auto engine tuning, Engine repair, Auto exhaust system replacement, Auto emissions testing, Auto maintenance, Auto brake replacementServices: Auto engine tuning, Engine repair, Auto exhaust system replacement, Auto emissions testing, Auto maintenance, Auto brake replacement
My Cool Classix
8 years ago
Ken is a GODSEND. Once you meet him you will already be able to tell that his is a Great and HONEST mechanic. A combination that is rare in my experience. I was considering buying a car from one of the dealership near that area and I didn't want to make any purchases without having the car inspected. I called ken the morning i was going to the dealership and he was nice enough to open up a little time in his busy schedule to inspect the car for me. While he was doing that he gave me some helpful tips and suggestion with buying a car and taking care of one. He also tried to find out if there was a better deal elsewhere so i could use that as a bargaining chip to use on the car salesman. My experience with ken was so good that will I will travel from Chicago to his garage to get my car service. IT might sound crazy to you readers but trust me when i say there is nothing like a GOOD AND HONEST mechanic. I'm telling you that a rare combination in my experience and his prices are FAIR as well, so that's pretty much the cherry on top of the whip cream.
Daniel Quintana
4 years ago
Great service! Ken is the most professional mechanic I've known. Real down to earth guy, and honest; traits hard to find in mechanics now a'days.. I will be coming back here to get my car serviced, and recommending to my friends. Thanks again Ken!
Mikey LeButton
2 years ago
Great customer service by Ken. They gave me a fair price and didn't try to sell me on any extra bull jive. They were my second opinion, the first opinion by the dealership was $1450, they got it done for under $500. They got me in the day after I called, and the service was quick. I will recommend them to anyone in the area
Noaman Peerzada
2 years ago
Ken is an incredibly genuine and a pleasent mechanic. He is very thorough and willing to go above and beyond to help without charging you crazy prices that don't make sense. Definitely recommend him 10/10!
Kim Smith
9 years ago
Bought a set of new tires from Ken here (at a good price) and was surprised at the care he took to make SURE each rim was scrubbed of old calcification before mounting the new tires on them. Most places never bother to do that and just mount them up. Super Personal Service and HIGHLY recommended! 5 STARS!
Gary Helmeid
6 years ago
I had a CV joint go bad while traveling through Palatine. The front end of the car wobbled so bad it was nearly uncontrollable. It was 10 o'clock at night. After a quick Google search, I found Harry's On Rand. I left my car in Harry's lot and caught a ride home (40 miles away). I called the next day and spoke with Ken. He was polite and professional. When you break down on the road, away from home, there is plenty of opportunity for someone to take advantage of your situation. Harry's was the complete opposite. Fast, professional and courteous service. They had my car fixed the next day at a reasonable price. If I lived in Palatine (or the area), I would definitely return. Thanks again Ken!
Therese Jernt
11 years ago
I blew my engine.@ 81,000 miles getting off of 53.. Ken didn't even try to blow smoke up my a**. I own an auto repair shop (and am female). Hubbies been doing auto & truck repair for over 32 yrs, What a nice guy and I left feeling he was honest, like my business is. He let me hang out waiting for my tow. What a great guy and after seeing interactions with customers, that was confirmed. I would trust him with my vehicle!
Nadil Gjeka
5 years ago
Ken did an amazing job replacing my starter on my Honda Civic. He explained everything to me and took care of the job. Very nice guy and would recommend him to anyone.
R Pernice
7 years ago
Outstanding service! Honest and helpful staff. Ken will take the time to answer any questions or concerns you might have. Prices are very fair and Harry's stands by the work that they do. Best auto shop around by far! I would highly recommend Harry s!
Anthony Nading
9 years ago
I had my 2002 Ford Explorer Sport Trac Truck break down on 53 while going to work and was lucky enough to get a tow that recommended me to Harry's On Rand. After getting my truck towed there, I worked with the owner Kenny and he was very helpful and honest. He didn't try to tell me there was a quick fix when there wasn't. They are very knowledgeable and honest when it came to talking about repairs needed. I didnt want to put money into a vehicle that had 178k miles on it and he understood. So he recommended several things i could do which i really appreciated since i haven't gotten service like that from a mechanic, EVER. I RECOMMEND THAT YOU TRY OUT HARRYS ON RAND FOR ANY OF YOUR AUTO NEEDS. I am 200% satisfied with his service. I can also say he is not out to break the bank. It turns out my truck isn't worth fixing, and he was up front and honest about that which i appreciate.
Lynn Van Spankeren
3 years ago
As always it was a great experience at Harry's On Rand. Ken is a very knowledgeable mechanic. I have been going there for decades and have always been happy with his work.
Tom Seeger
6 years ago
We have used Harry's for years for our personal and business vehicles. Ken does a great job, goes out of his way to help meet our needs and I totally trust his diagnosis and recommendations.
Scott Super
8 years ago
I have used Harry's On Rand for repairs and maintenance on my Jeep many times, have never had a problem, fair prices, excellent service, overall Ken is honest, very knowledgeable and great to work with.
Teagan Capek
3 years ago
Ken is such a kind and trustworthy man. My family has been coming here for over 20 years and Ken and the staff here have always done right by us. I would never go anywhere else.
Larry Stern
3 years ago
Ken did a great job and was very fair on everything. I will definitely bring my cars back again. Thanks Ken
Frantonios Deli
9 years ago
Best Auto Mechanic Ever. You can trust him. He has been in Palatine for years!!! Very helpful and reasonable.
Sam Nelson
6 years ago
Very courteous very knowledgeable mechanics. I bring all of my vehicles here now and recommend them to all of my friends.
Mauricio 77
3 years ago
I call ken to check my car, he is a good guy i trust him, to teke my cars in.
Andrew Klaas
2 years ago
Fully replaced my exhaust and earned a 5 star reviewService: General repairs & maintenanceService: General repairs & maintenance
Alexandra Anderson
2 years ago
Ken is the best around! Super helpful and nice
T Burris
4 years ago
Great mechanics. Been going here for well over 50 yrs
Simon
8 months ago
Amazing service cant beat the great customer service
Danny Steffens
4 years ago
Ken is the man! Great service.
Michael Vitaioli
6 years ago
Great people and service. Been there 4ever!