Quest Watersports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  A.J. Rudis
3 years ago
They took care of all my needs. Chris put me in a brand new 2020 Hobie. very knowledgeable individual on his product. I recommend purchasing or servicing at this location

  Scott L
5 years ago
I had a Hobie Oasis tandem kayak that I rigged up for fishing and liked it so much that I decided to upgrade to a true Hobie fishing 2019 Outback. Like many, I searched online for the best price and quickly realized that Hobie is a premium brand and doesn't discount prices, they also have a set shipping price for dealers. I learned about Quest at the Chicago boat show and reached out to Chris to discuss my purchase. He explained the benefits of buying from a local dealer, and I later learned from posts that some online purchasers yaks arrived with warped rudders, dented hulls, etc when received, and the owners had to install or fix themselves...mine was thoroughly inspected prior to purchase. Chris has been consulting on Hobie's for many years and it's obvious, he's extremely knowledgeable about Hobie's; the accessories, installations, electronics, etc. Chris was also very responsive to my several questions (via phone, text and email) and offered up suggestions and completed the installation of many accessories that exceeded my expectations for my new decked out yak. I live almost 2 hours away from Ottawa, but it was WAY worth it to do business with the Chris and the owner Jeff at Quest Watersports. It also feels good to support a local business. Highly Recommended!!!

  Sam's Mom
a month ago
Got the call. Waiting to find out how we can ship the board I want. Stay tuned!

  Matt Nelson
10 months ago
I was stuck across the street with a broke down trailer Saturday evening and 2 younger guys that worked here were dropping off a super duty. They seen we were struggling and without hesitation came over to help! They got the jammed latch back in place for us and got us back on the road. I will definitely be coming here for any of my watersport needs!

  Lucas Siemens
a year ago
Great honest people! I am from Canada and left my boat in Ottawa Illinois. Needed some work and Quest was on it. Never met them all over the phone and they did great service for a great price! Nice to know there are good Marine service/repair people out there as me have been ripped off many times.

  mia webster
10 months ago
We had a wonderful experience renting a kayak! All the staff were helpful and understanding. If you arw looking for a water sport adventure in near Ottowa/Starved Rock, Quest is definitely the place to go!

  Cliff pahl
a year ago
Bought a Hobie Outback today ! Chris was outstanding, spending time to review the entire yak, I mean in detailed, which was extremely helpful to me, as a first time owner of a high end Kayak. The buy process was smooth, and I am confident outgoing support will be there. I also met the owner who was very professional. Happy to do business with Quest Watersports.

  Robert Tannenbaum
a year ago
I couldn't believe it. Called these guys had me in and out in one day. Half of what they quoted me on the price. They also coached me on a few things I didn't understand and wished me luck on my vacation. They made me feel special as a good client with repeat service. I made up my mind to return no matter what the problem is. My boat runs like new and I'm ecstatic!

  Jeff V
a year ago
Rented a paddle kayak for a few hours out on the water and had a fun time. Staff was helpful for measuring us up for life jackets and explaining how to operate the kayak (first time for us) as well as getting in. No issues on our return or problems with the boat. Was able to do most of the safety training and other paperwork before arriving so it was only 5-10 minutes after getting there before we were in the water.

  Mona LuvsToVaca
3 years ago
We recently bought a boat on consignment at Quest and dealt with Jeff who is an outstanding guy. He went above and beyond to answer all our questions and concerns, even after we had already purchased the boat. Everyone at Quest are great. I would definitely do business with them again. Some of the best service we ever had. Thanks so much Jeff and everyone at Quest.

  Mary Ann Punke
10 months ago
We enjoyed the paddle kayak. It was our first experience doing this. It was nice to be out on the water leisurely paddling and looking around. We would do it again.

  Nick Benson
3 years ago
I ve done a couple deals with Jeff at Quest. Their customer service is on point and Jeff s commutation and believe me I ve texted him a million times is better than 99% of any sales guy that I ve ever met. Stand up sales and service department who have gone above and beyond to help me and my family to get back on the water and stay on the water. Highly recommend this team. Thanks Jeff and Jim for always taking care of us!

  nickbdoin
5 years ago
This place is crazy. Electric boat died 15 minutes into trip. Spent half hour towing it back. Offered a 50 percent discount. The manager with the glasses treated us like total trash. DON'T WASTE YOUR TIME.

  Chris Olson
6 years ago
I have used Quest for basic storage for winter. But a couple weeks ago I had a big problem with my boat. The Quest team come out to my boat slip and looked at my boat. They gave me detailed information on what the problem was. When the moved my boat back to there shop, they inspected everything on it. Found out both motors were bad and a part on my out drive. Needless to say I wasn't happy but not at them. They started working on the boat right away as the motors and parts being shipped in. With a little over a week my boat is back in the water ready to go. The one thing that I really like about what Quest did was they kept me informed with pictures and telling me what status. THANK YOU QUEST WATERSPORTS!

  James Prizwan
a year ago
The best place to go hands down. Chris goes to great detail about the kayaks. I highly recommend

  brian kronen
8 months ago
Dude name chris K saved the day boy!!! Great people to work with

  Anthony Klemm
5 years ago
Parts guy seems like an jerk, but he's honest and gives you a no BS assessment, cost, and will explain if its a job a regular mechanic can handle. 5 stars for him.

  Melissa Williams
a year ago
I rented kayaks,for my granddaughterand myself.We had a blast.The service was great.

  Dirk May
8 months ago
We had great fun paddle boarding the Marina in Ottawa!

  Jeff Parduhn
a year ago
Hobie kayak I rented was in excellent shape, staff was very helpful, but online rental system is a very awkward

  Bob Ryan
3 years ago
Got a great deal on a year end kayak, knowledgeable staff and easy to work with.

  John Roth
5 years ago
Excellent service, friendly staff, and knowledgeable mechanics. Shout out to Jim for helping us so much!!

  Jill Vanderhoef
5 years ago
We requested to try out a tandum kayak and we were in the water in an hour. Great service!

  Dave Wolf
10 months ago
good service decent price

  Christian Szabo
4 years ago
Always good service. Can be a little hard to get a hold of from time to tome however

  Heather Kuehnle
2 years ago
Chris helped us get our kayaks. Thank you for your help

  Jim Finch
2 years ago
Large inventory of boats and kayaks but little in the way of accessories that I saw.

  Douglas Ploch
2 years ago
Great inventory , knowledgeable people in place

  Colt Burks
9 months ago
Pricing is to high for rentals.

  Jeremy Fowler
5 years ago
Hobie Kayaks Galore! Super knowledgeable staff!