Next Door Self Storage

4.5 (61)

  915 N 2650th Rd, Ottawa, IL 61350
  (815) 587-0427
  nextdoorselfstorage.com
  Claimed

Self-storage facility Automobile storage facility Boat storage facility RV storage facility Storage facility

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Throne
a year ago
I've had an indoor unit for about two years. For most of 2022 the light over my unit has been not working. I reported it to the office and via email several times and nothing but excuses have been provided. How hard is it to fix a light (it's the bulbs, ballast, or fixture). Also the rent has gone sky high since I rented the unit, the opposite of the customer service. I'm moving out now to a different facility and got a unit for 40% less than what I'm spending here. When customers don't get what they pay for they go somewhere else.

  Karen Jo Kacmar
4 years ago
Great location, easy access and climate controlled units! Everything is so clean and I have had no issues. Sharon is amazing and so helpful! I cannot say enough on how friendly the staff is and great to work with. Thank you for making it so easy for me to move my things into storage while I down size!

  Tyler Pearce
2 years ago
They were great to work with. I was able to get a unit the same day I reached out. The front office was very helpful and answered all my questions and made me feel at ease. The unit was clean and easily accessible. Highly recommend this location.

  Maria Sovero
a year ago
The gentleman that helped me at the counter was absolutely perfect. He made clear the hours of operation, the cost per month and the like. The unit I rented was clean, well lit and is easily accessible.

  Diane Lewandowski
4 years ago
I had the pleasure of working with Sharon at the Fosse Road location and she is very helpful and patient as we were trying to determine what size unit we needed. The facility is clean and while we were moving items around she even came by to check to see how we were doing. Great personality and friendly which made us feel comfortable.

  Leane Verhulst
4 years ago
Great location, easy access and I love the climate controlled units! We didn't have any issues getting signed up with a unit. We were shown a few different sizes so that we could choose the best for us. Everything looked so clean and nice.

  Lori Kimes
4 years ago
Customer service was exemplary! Had a lot of uncertainty with when we would need a climate control unit and Sharon patiently helped us through the process. We greatly appreciated her caring and understanding.

  Madison Albright
8 months ago
Worst place ever!!! If you have any valuables never and mean never use this place, They will try to screw you over so they can keep your items be careful!

  Jim Skolek
3 years ago
Very accommodating and efficient personnel when reserving or when having questions. Facility is neat clean and well kept. This is our 2nd year and we are very satisfied and recommend it for your storage needs.

  Lucas Kilgore
3 years ago
Very helpful for a first time self storage user. Representative I worked with was very knowledgeable and transparent about pricing and terms making the whole process simple and quick.

  Terri Miles
3 years ago
Very friendly. Well taken care of unit. Safe and secure. Would recommend to others as a go to place to store ur things, and keep them safe.

  Matt Johnson
2 years ago
Absolute convenience! Friendly and informative from first phone call, clear instructions, e-mailed registration forms, and a super clean and organized facility made this storage location a must for us!

  Jason Williams
4 years ago
Great location, clean facilities and a friendly staff. Also you can't go wrong with a climate control facility. Great overall experience!

  joseph tonielli
a year ago
They were really great in every way. I have not moved in yet but I will very soon

  Christopher Mackrow
2 years ago
Fantastic honest people who really care about you and your belongings,easy fast rental from local friendly people.

  gina mettille
4 years ago
The representative was so helpful, exceeded my expectations. Their location is very convenient. I would highly recommend.

  Brenda Doughty
4 years ago
Laura was very helpful, units are very clean well lighted area. Paperwork was fast in and out very good service.

  Sherry Holsinger
4 years ago
Love this location. Friendly representatives, clean and secure. Definitely will pass the good word on to friends looking for a storage location.

  Jo Bridwell
3 years ago
Good for the most part... Wish they would fill the pot holes so you arent driving thru mud to get to your unit

  Leah C
6 years ago
Great customer service and nice units. Felt comfortable with the security surrounding the premises.

  Terry Fiveash
2 years ago
They are very nice and polite people storage buildings are very clean

  Fk FK61341
6 years ago
The staff here was super helpful and nice, very clean unit and fair price.

  Robert Isaacs
4 years ago
Its a good place! The staff is wonderfull and very helpful!!! Always willing to work things out!!

  Jennifer Butler
6 years ago
Location is convenient!!! Pricing is very reasonable. Customer service is fantastic! Would highly recommend!

  Cindy Bayer
6 years ago
We would highly recommend Next door self storage. The security was very good and the employees were very accommodating.

  Bob Newkirk
5 years ago
Alot of storage units nice and clean you have a code to enter or go to office in side or out side storage

  Stephanie Rice
a year ago
Larry is great to work with and the facility is well maintained!

  daniel oleary
a year ago
Great place to store your stuff clean and friendly

  Darrylena Merritte
7 years ago
Very awesome service and the lady is very nice and friendly.. Great service..

  Kandy Meyer
6 years ago
I have had only great help from everyone there ,friendly and very helpful

  Opening Hours

Monday 9 AM-5:30 PM
Tuesday 9 AM-5:30 PM
Wednesday 9 AM-5:30 PM
Thursday 9 AM-5:30 PM
Friday 9 AM-5:30 PM
Saturday 9 AM-1 PM
Sunday Closed

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